• As part of the Senior Leadership Team, I was responsible for developing, communicating, and implementing Human Resources strategies and operations in a 24/7 operation.• Created and implemented practices based on law, best practices and recommendations from such programs as the Employee Recruitment, Retention and Engagement along with Quality Assurance Process Improvement Committees.• Worked as a business partner with management and as an employee advocate. • Provided guidance on employment law and employee relations resolutions. Act as an expert on Human Resources practices, policies and procedures such as payroll, benefits, compensation, employee development, performance management, and recruiting.• Provided trainings including New Employee Orientation, Cultural Diversity Awareness, Anti-Harassment Training and others.• Managed the workforce time & attendance including leaves of absence including PFML, FMLA, Workers’ Compensation, Small Necessities Leave, Domestic Violence Leave and others.• Developed and managed employee benefit programs. This past year we were able to reduce the first-year health and dental premiums in year two and reinvested a percentage of the savings to add budget neutral, cost effective Life, LTD/AD&D insurances, EAP and Wellness programs.• Achievements include the hiring of 182 new employees during my first 18 months of employment and implementing ADP Work Force Now within the first three months of employment.• This position is being eliminated due to financial resources.

• Responsible for providing Human Resources services for an organization with over 450+ employees throughout the United States. • Recruiting tasks – Responsible for recruitment process from requisition creation and approval, advertising opportunities, hire and transition from candidate to employee. Handle recruitment activities including phone screens/reference checks depending on position.• Participated in the conversion to a new ADP product called Lifeon, Managed and ensured accurate HCM/HRIS transactions occur in a timely manner.• Supporting ad-hoc projects/tasks from functional HR areas including the transition from ADP to Workday.

• Responsible for providing Human Resources Management services including strategic and operational activities for an organization with over 400+ employees throughout the United States.• Analyzed and restructured initiatives including recruitment, on-boarding and retention initiatives, leave of absence administration, policy management, compensation, benefits administration.• Identified key issues with the overuse of over-time and double-time pay. In the process of addressing ways to reduce the usage from between $45-$55k per pay period with a goal $20-$25k or less within two months through hiring and retention initiatives.• Adviser to Senior Leadership on complex strategic planning and operational issues using the best business practices.• Provide guidance to managers and counsel employees/managers on people issues including complex performance management and employee relations issues.• Educate managers and supervisors in performance management, employee relations, training, and interpreting company policies and procedures.

• Responsible for the Human Resources Management of a 24/7 environment with 200 plus employees. Supported managers and staff to ensure high quality HR services as a solo practitioner for four of the five months.• Accountable for strategic and operational activities including payroll, employee relations, COVID management, recruitment, on-boarding and retention, leave of absence administration, policy management, compensation, benefits administration.• Worked with hiring managers on revising the recruitment, selection and on-boarding process after the site not having an HR presence or new hires in over a year. Within 5 months, recruited and on-boarded 20+ new staff including the Plant Manager, Operations Manager, Research and Development staff, Production Operators, Sales and other staff. • Facilitated the Annual Benefits Open Enrollment.• Collaborate with management on the ever-changing COVID policy interpretations and issues, attendance, leaves of absence, employee relations, training and other issues. Managed Leaves of Absences including but not limited to LTD/STD, FMLA, PFML, SNL, Military, ESL to ensure compliance with state and federal law. • Partnered with Payroll to ensure the bi-weekly payroll and cash outs were accurate.• Advised leaders on complex strategic planning and operational issues while complying with employment laws.• Consulted with managers and employees on issues including performance management and employee relations.• Achievements: improved staff confidence in the Human Resources function after a two-year absence of the prior HR Manager, positive feedback and complements from the management for handling sensitive issues, active in the Engagement Committee including a Toys for Tot’s campaign in conjunction with the Groton PD, holiday gift cards for employees and fundraiser during the holiday season for the Employee Emergency Fund.

Avania is a leading, global full-service contract research organization focused on the management of clinical studies for medical devices, IVDs, biologics, and device-drug combination products internationally. Avania supports products from the first-in-human phase through the post-market phase with the same customized approach. • Responsible for providing contract Human Resources Management services with over 200+ employees throughout the United States, Netherlands, Australia and United Kingdom. • Services included strategic and operational activities including participating in recruitment, on-boarding and retention initiatives, leave of absence administration, policy management, compensation, benefits administration.• Within 4 months, recruited and on-boarded 30+ new staff including Clinical Research Associates, Project Managers, Biostatisticians, Medical Writers, Regulatory, Legal and other staff.• Working with global managers on a revising the recruitment, selection and on-boarding SOPs for employees and contractors. Ensuring these meet ISO standards.• Participated with the recent negotiation and implementation of the 2021 benefit plan design with insurance companies and third-party administrators and facilitated the Open Enrollment process. Successfully reduced the proposed 13% increase in health insurance premiums to 5.5% as well as brought in a new vision plan that provided better services to the employees at a cost reduction for the company.• Provide consultation to leaders on complex strategic planning and operational issues.• Provide consultation to managers and counsel employees/managers on people issues including complex performance management and employee relations issues.• Educate managers on performance management, employee relations, training, and interpreting company policies and procedures.• Managed all Leaves of Absences including but not limited to LTD/STD, FMLA, PFML, SNL, Military, ESL to ensure compliance with state and federal law.

ARK National, a start-up addictions treatment organization includes Northeast Addictions Treatment Center (Quincy, MA), Recovering Champions (East Falmouth, MA), Spring Hill Recovery Center (Ashby, MA) and Bedrock Recovery Center (Canton, MA), Call Center (Nashville, TN) and IT Center (CA). Boston Property Ventures includes Boston Property Management Services and Boston Property Construction. • Developed and merged all Human Resources functions for the successful increase from 50 employees at one location to 200+ employees in multiple states within a 1-year timetable.• Implemented strategic recruiting plans to meet the growth of human capital needs.• Successfully retained 95% of employees within acquired organizations, supporting continuity of care.• Boosted retention rates from 60% to 90% of first year employees by creating on-boarding and orientation processes. • Developed compensation plans that are competitive and compliant with the Mass Pay Equity Law. • Implemented and complied with all states Unemployment, Leaves of Absence and Workers Compensation programs.• Successful regulatory audits including JCAHO, BSAS, Department of Labor and the Attorneys General Office.• COVID Operations -coordinated and administered furloughs and return to work initiatives during the pandemic.• Implemented Training and Development programs including Behavioral Interviewing, Employee Relations, Succession Planning, Performance Management and Leadership skills.

• Integral member of the Executive Team working with all levels of the organization to coordinate an integrated approach for Human Resources and leadership development in multiple locations. • Successfully managed Human Resources practices, policies, and programs.• Ensured exemplary delivery of services offered by my Human Resources Team to internal and external customers.• Developed and executed strategies to deliver training and development programs for the staff.• Increased the retention rate for new employees by 50% by restructuring the recruitment, orientation and on-boarding processes, including initiating a Mentor Program to ensure a positive first impression.• Reviewed all existing policies and drafted amendments or new strategies to provide for best practices. • Implemented a Roth post-tax contribution option to the retirement plan. • Lead Spokesman in the negotiations for a Collective Bargaining Agreement with the Devens Fire Department. • Chaired the Diversity & Inclusion Committee – retained expert speakers and tailored recruitment initiatives.• Reorganized the Human Resources annual budget, forecasted to ensure proper expenditures and categorization of expenses.

• Provided on-site Human Resources Management services for AIM member companies ranging from 16 to 800 employees in union and non-union environments. Industries included health care, social services, manufacturing, protection service, financial, food services and other industries. • Services included policy management, compensation, payroll management, benefits, labor and employee relations, training, recruitment, on-boarding and retention initiatives, workers’ compensation and safety management.• Managed all Leave Management Programs including LTD/STD, FMLA, SNL, Military, ESL and other leaves of absences. • Successfully acquired and merged a 37-employee insurance group across four locations, including the transfer of 401k retirement plan assets, workers compensation, unemployment accounts and transfer of credits.• Instructor for various AIM Certificate seminars.• Clients included Flexcon (Spencer, MA), Easypak (Leominster, MA), Howard Products (Worcester, MA), American Alarm Corp (Arlington, MA), RPP Corporation (Lawrence, MA), Greater Lawrence Community Action Council (Lawrence, MA), Dav-Tech (Marlborough, MA), Monarch Homes LLC. (Woburn and Weymouth, MA), Cains Foods (Ayer, MA), Energetiq Technology (Woburn, MA) and Workers Credit Union (Fitchburg, MA).

• Took time off from my career to raise my young family. During this time, I worked on several projects including consulting with small companies on Human Resource Management concerns. I advised with situations such as company furloughs during a business downtime. • Acted as an assignor of sports officials, managing a staff of 130 officials, including the recruitment and development of new officials, handled employee relations and customer relations issues between sport organizations and staff. • Officiated high school and collegiate level ice hockey, soccer and lacrosse. • Volunteered coach for several youth community teams including baseball, basketball and soccer. Volunteer at my children’s’ schools.

Managed the Human Resource functions for an organization of 180 employees.• Ensured HR compliance with federal and state regulations along with JCAHO and DPH standards.• Improved recruitment and reduced vacancy rate by 25% through developing cost effective, innovative recruiting methods utilizing social media, internet, print and mail advertising. • Developed and coordinated employee recognition and retention initiatives such as Employee of the Quarter, Caught in the Act and Thank You programs.• Employee Retention - Decreased turnover rates 5.5% per quarter to under 3% per quarter.• Organized and implemented staff development opportunities for all staff. • Developed and implement compensation programs. Coordinated annual merit programs.• Oversaw benefits program to ensure quality products are offered to staff and a competitive position in the marketplace. Ensured compliance with COBRA, Health Care Reform Act, Family Medical Leave Act, and Small Necessities Act as well as other federal and state regulations.• Developed HR budget. Ensure that all HR expenditures are within budget.• Successfully decreased open Workers Compensation cases from twenty-two (22) to four (4) within six months.• Partnered with managers in the resolution of employee issues. Ensured compliance with corrective action policies and procedures.• Monitored unemployment claims and represent agency when required. Prepared staff involved in unemployment hearings to ensure correct agency representation.• Developed and maintained an HRIS program. Completed EEO1 filing, demographics as well as other monthly and quarterly statistical reports.

Responsible for all aspects of employment, including the recruitment and screening of job applicants, salary recommendations, transfer requests, exit interview process and recruitment marketing materials. • Responsible for executing all Human Resources functions for a 163 bed / 400+ staff hospital and physican practices.• Decreased annual vacancy rate from 10% to 3% during my first 12 months.• Designed and implemented SMC Career Center website, web based employment applications, coordinated external websites for posting positions.• Coordinated the monitoring of position control and FTE authorizations.• Developed, budgeted, and implemented recruitment and advertising plans various media including social networking, internet, print, radio, television and job fairs.• Managed employee relations activities, all aspects of the corrective action and investigative processes to ensure fair and equitable treatment to resolution of issues.• Negotiated agency contracts to ensure cost effectiveness and adherence to JCAHO, Federal and State regulations.• Participated in HR functions including compensation, EE01 and other surveys, benefits fairs, training, and authoring new policies and procedures.• Developed quarterly reports for Administration and Board of Governors.• Implemented rounds to increase employee access to HR.• Reorganized and implemented New Employee Orientation and Sexual Harassment Awareness training programs. Coordinated a new annual review training program to ensure competency regarding safety, confidentiality, including HIPPA, corporate compliance, quality management, and infection control.• Committee participation: Recruitment and Retention Committee, Emergency Relief Committee, Adopt-a-Family Committee and HazMat/Decon Committee.• Represented the organization at unemployment hearings, city-based organizations and on the Greater Lowell Workforce Investment Board.• Responsible for the duties of the HR VP/Director during transition period.