John R. Email & Phone Number

Denver, Co, Us

Detroit, Michigan, Us

Help Lead Cadillac’s Global Dealer Network Readiness for an All-EV future. My team and I will lead the charge to define solutions to support luxury customers throughout their journey with Cadillac's All-New LYRIQ BEV, including their curated ownership experience and through every Cadillac customer care touch-point.

Detroit, Michigan, Us

Channel Leader in the Global Network Development Team, supporting Cadillac's BEV (battery electric vehicle) readiness workstream for global dealer network development with a focus on truly world-class customer experiences and future retail distribution strategy and long-term health for Cadillac Dealers

Göteborg, Västra Götaland, Se

•Serve in a leadership role for Polestar USA, an electric vehicle start-up owned by Volvo’s parent company, Geely, driving network expansion and preparing retail Spaces for delivery of our exciting products.North American dealer network development manager and CRM Project Manager for Polestar, USADrive build-outs for Pop-Ups and serve as POC for Real Estate Lease NegotiationsCreate Sales Development and Operations ProgramsPerform Polestar Space site inspections, location scouting, candidate profiling, dealer search and Pro-Forma business modelingProcess dealer network development and serve as key vendor relations partner

Göteborg, Västra Götaland, Se

• Serve in a leadership role for Polestar USA, an electric vehicle start-up owned by Volvo’s parent company, Geely, driving product launches, experiential events, increases in retail sales and preparing dealers for delivery of the product.• Lead the Eastern region in the brand's successful launch, developing and implementing all key performance indicators (KPIs), sales and reporting tools, sales targets and customer experience metrics.• Spreadhead the development of retail and pop-up site locations, scout franchise opportunity locations, build and implement sales and aftersales programs, incentives, and KPIs, develop dealer networks, and prepare for the onboarding of new retailers.• Work in collaboration with stakeholders, including dealer principals, partners, and vendors, to establish markets within the region and increase market share, share of voice, and brand awareness within the area.

Yokohama-Shi, Kanagawa, Jp

• Drove LEAF retail sales and prepared dealers for the new Ariya EV CUV in both the Pacific Northwest and Rocky Mountain regions for Nissan North America.• Led a 16-state area with 158 dealers, 2 NNA regions, and managed a marketing budget that maximized the share of voice/return on investment for grassroots events in the area.• Launched new and supported current EV products, generating buzz through grassroots marketing, viral campaigns, social media blasts and experiential activation, including Ride & Drives, auto shows, and EV & Expresso gatherings.• Managed a marketing budget in a manner that maximized share of voice/return on investment for grassroots events in both regions and led communication on all LEAF activities. • Worked in collaboration with all stakeholders, including corporate, regions, dealers, and vendors, to establish LEAF markets within each region and sustain and increase market share where LEAF sales were strong.• Served as the supporting partner and consultant for key dealership supporting and selling LEAF, establishing highly effective sales and marketing promotional plans. • Leveraged in-depth market analysis to improve business growth within the respective regions. • Identified LEAF sales opportunities and coordinated with BDMs and DOMs to create and execute action plans to increase sales in these markets and prepare for Ariya.Notable achievements while in the position included:- Ranked #1 nationwide 2 years running in terms of sales and CSI, in +% year-over-year and sales versus NDSN.- Recognized as the “CEO EV Global Performance Award” winner at NML GHQ, Yokohama, Japan.

Yokohama-Shi, Kanagawa, Jp

• Supported dealership Parts & Service Operations in the achievement of district sales objectives for parts, service, and wholesale sales targets totaling $2M+ per month. • Continually assessed parts and service-related operations through frequent contact and site visits to identify areas for improvement and convince dealership management to make changes to seize opportunities.• Identified “best-in-class” dealership practices and recommended programs and policies while supporting the assistant general manager with local logistical support for market representation decisions and related dealership implications. • Worked in collaboration with the Dealer Operations Manager counterpart to synergize operations within the district, reaching out to other districts to maximize regional and national parts and service-related sales efforts.Notable achievements while in the position included:- Delivered results ranked #1 in Accessory Sales.- Produced a Nissan Sales Satisfaction Index that was up 22 points, warranty costs down 18%, and tire sales up 103% year-over-year. - Successfully signed up 13 out of 13 dealers in the Bulk Oil program and for PartsEve.

Irvine, California, Us

• Served as a direct interface for all 13 Mazda dealers in Virginia and in a District Sales Manager role for 6 months while the position was open.Notable achievements while in the position included:- Delivered a year-over-year Overall Satisfaction Index (OSAT/CSI) that was up 3.1% and a year-over-year R12 Treat Me Right Index (TMR/CSI) that was up by 3.6%.- Produced results that led to 12 of 13 dealers moving to the Platinum-level Mazda Parts Advantage Program.- Provided the leadership and resulted in Service Retention ranked highest in the Zone.