John R.

John R. Email and Phone Number

Regional Sales Manager – Rocky Mountain Region Harley-Davidson Financial Services @ Harley-Davidson Motor Company
Denver, CO, US
John R.'s Location
Denver, Colorado, United States, United States
John R.'s Contact Details

John R. work email

John R. personal email

n/a

John R. phone numbers

About John R.

Spearheading Cadillac's transition to an all-electric future, my role as the Global Retail Innovation EV/CX Manager at General Motors has honed my skills in customer relations and dealer network development. Our team’s leadership is pivotal in defining luxury ownership experiences and ensuring excellence at every Cadillac customer care touch-point.My journey, marked by a focus on world-class customer experiences, has involved driving network expansion and CRM strategies. The work with Cadillac's LYRIQ BEV and previous leadership role at Polestar USA underscores a commitment to innovation in electric vehicle strategy and a vision for futuristic retail distribution that prioritizes dealer longevity and customer satisfaction.

John R.'s Current Company Details
Harley-Davidson Motor Company

Harley-Davidson Motor Company

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Regional Sales Manager – Rocky Mountain Region Harley-Davidson Financial Services
Denver, CO, US
John R. Work Experience Details
  • Harley-Davidson Motor Company
    Regional Sales Manager – Rocky Mountain Region Harley-Davidson Financial Services
    Harley-Davidson Motor Company
    Denver, Co, Us
  • General Motors
    Cadillac Global Retail Innovation Ev/Cx Manager
    General Motors Apr 2022 - Nov 2024
    Detroit, Michigan, Us
    Help Lead Cadillac’s Global Dealer Network Readiness for an All-EV future. My team and I will lead the charge to define solutions to support luxury customers throughout their journey with Cadillac's All-New LYRIQ BEV, including their curated ownership experience and through every Cadillac customer care touch-point.
  • General Motors
    Ev Strategy - Cadillac Global
    General Motors Jun 2021 - Apr 2022
    Detroit, Michigan, Us
    Channel Leader in the Global Network Development Team, supporting Cadillac's BEV (battery electric vehicle) readiness workstream for global dealer network development with a focus on truly world-class customer experiences and future retail distribution strategy and long-term health for Cadillac Dealers
  • Polestar
    Regional Operations, Crm, And Network Development Manager - Polestar Usa
    Polestar Mar 2021 - May 2021
    Göteborg, Västra Götaland, Se
    •Serve in a leadership role for Polestar USA, an electric vehicle start-up owned by Volvo’s parent company, Geely, driving network expansion and preparing retail Spaces for delivery of our exciting products.North American dealer network development manager and CRM Project Manager for Polestar, USADrive build-outs for Pop-Ups and serve as POC for Real Estate Lease NegotiationsCreate Sales Development and Operations ProgramsPerform Polestar Space site inspections, location scouting, candidate profiling, dealer search and Pro-Forma business modelingProcess dealer network development and serve as key vendor relations partner
  • Polestar
    Regional Operations East – Polestar Usa
    Polestar Oct 2020 - May 2021
    Göteborg, Västra Götaland, Se
    • Serve in a leadership role for Polestar USA, an electric vehicle start-up owned by Volvo’s parent company, Geely, driving product launches, experiential events, increases in retail sales and preparing dealers for delivery of the product.• Lead the Eastern region in the brand's successful launch, developing and implementing all key performance indicators (KPIs), sales and reporting tools, sales targets and customer experience metrics.• Spreadhead the development of retail and pop-up site locations, scout franchise opportunity locations, build and implement sales and aftersales programs, incentives, and KPIs, develop dealer networks, and prepare for the onboarding of new retailers.• Work in collaboration with stakeholders, including dealer principals, partners, and vendors, to establish markets within the region and increase market share, share of voice, and brand awareness within the area.
  • Nissan Motor Corporation
    Nissan Ceo Ev Award Winner, Regional Electric Vehicle Operations Manager – Rocky Mountains And Pnw
    Nissan Motor Corporation Aug 2018 - Jul 2020
    Yokohama-Shi, Kanagawa, Jp
    • Drove LEAF retail sales and prepared dealers for the new Ariya EV CUV in both the Pacific Northwest and Rocky Mountain regions for Nissan North America.• Led a 16-state area with 158 dealers, 2 NNA regions, and managed a marketing budget that maximized the share of voice/return on investment for grassroots events in the area.• Launched new and supported current EV products, generating buzz through grassroots marketing, viral campaigns, social media blasts and experiential activation, including Ride & Drives, auto shows, and EV & Expresso gatherings.• Managed a marketing budget in a manner that maximized share of voice/return on investment for grassroots events in both regions and led communication on all LEAF activities. • Worked in collaboration with all stakeholders, including corporate, regions, dealers, and vendors, to establish LEAF markets within each region and sustain and increase market share where LEAF sales were strong.• Served as the supporting partner and consultant for key dealership supporting and selling LEAF, establishing highly effective sales and marketing promotional plans. • Leveraged in-depth market analysis to improve business growth within the respective regions. • Identified LEAF sales opportunities and coordinated with BDMs and DOMs to create and execute action plans to increase sales in these markets and prepare for Ariya.Notable achievements while in the position included:- Ranked #1 nationwide 2 years running in terms of sales and CSI, in +% year-over-year and sales versus NDSN.- Recognized as the “CEO EV Global Performance Award” winner at NML GHQ, Yokohama, Japan.
  • Nissan Motor Corporation
    Senior Fixed Operations Manager - Nyc
    Nissan Motor Corporation Nov 2015 - Aug 2018
    Yokohama-Shi, Kanagawa, Jp
    • Supported dealership Parts & Service Operations in the achievement of district sales objectives for parts, service, and wholesale sales targets totaling $2M+ per month. • Continually assessed parts and service-related operations through frequent contact and site visits to identify areas for improvement and convince dealership management to make changes to seize opportunities.• Identified “best-in-class” dealership practices and recommended programs and policies while supporting the assistant general manager with local logistical support for market representation decisions and related dealership implications. • Worked in collaboration with the Dealer Operations Manager counterpart to synergize operations within the district, reaching out to other districts to maximize regional and national parts and service-related sales efforts.Notable achievements while in the position included:- Delivered results ranked #1 in Accessory Sales.- Produced a Nissan Sales Satisfaction Index that was up 22 points, warranty costs down 18%, and tire sales up 103% year-over-year. - Successfully signed up 13 out of 13 dealers in the Bulk Oil program and for PartsEve.
  • Mazda North American Operations
    District Fixed Operations Manager
    Mazda North American Operations Feb 2013 - Nov 2015
    Irvine, California, Us
    • Served as a direct interface for all 13 Mazda dealers in Virginia and in a District Sales Manager role for 6 months while the position was open.Notable achievements while in the position included:- Delivered a year-over-year Overall Satisfaction Index (OSAT/CSI) that was up 3.1% and a year-over-year R12 Treat Me Right Index (TMR/CSI) that was up by 3.6%.- Produced results that led to 12 of 13 dealers moving to the Platinum-level Mazda Parts Advantage Program.- Provided the leadership and resulted in Service Retention ranked highest in the Zone.

Frequently Asked Questions about John R.

What company does John R. work for?

John R. works for Harley-Davidson Motor Company

What is John R.'s role at the current company?

John R.'s current role is Regional Sales Manager – Rocky Mountain Region Harley-Davidson Financial Services.

What is John R.'s email address?

John R.'s email address is john.rock@gm.com

What is John R.'s direct phone number?

John R.'s direct phone number is +140174*****

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