- Supporting configuration, integration, documentation, and user training - Providing maintenance and troubleshooting services for functional and technical errors arising in any SAP application- Assisting in the validation of SD, MM, and FICO processes and identifying improvement opportunities- Testing configuration changes and assisting QA in test planning - Uploading annual budget from Excel to SAP- Developing financial statement and management reports by using Crystal reports 2011(v.14), SQL: Trial balance, Income statement, Balance sheet, Account Receivable Aging Report, and various internal financial reports

- Analyzing and maintaining the ERP system (Tiptop)- Gathering functional requirements through user meetings, gap analysis, and participation in process improvement teams to produce documents required by users and management - Developing and maintaining ERP program by using 4GL and SQL - Providing database server (Sun Solaris) and Windows server administration- Providing network support - switches, firewalls, cabling and TCP/IP management- IT end user support – Hardware and software troubleshooting and training

- Successfully implemented a new Healthcare Information System for the hospital- Successfully resolved the year 2000 (Y2K) computer software problem- Planning, organizing, directing, and evaluating operations of information systems - Developing and implementing policies and procedures for electronic data processing and computer system operations - Monitoring and maintaining computer system to ensure technology efficiency - Managed a team of six software developers and four network engineers