John Williamson Email & Phone Number

Palm Beach Gardens, FL, US

Digital transformation agency that applies proven data-led frameworks to reimagine legacy operating models for global brands, delivering significant enhancements to their customer experience and shareholder returns.

Palm Beach Gardens, FL, US

Expanded role as the digital, technology, and enterprise data science leader for TBC Corporation, one of the largest global automotive services retailers (with brands including Midas, NTB, Tire Kingdom, BigO) and automotive after-market wholesale business.

Palm Beach Gardens, FL, US

Philadelphia, PA, US

• Developed digital telecom/media business and led digital transformation of Comcast’s operating model.
• Led companywide digital transformation, capturing profound changes in the employee and customer experience, and delivering significant improvements in shareholder value.
• Migrated customer interactions to digital channels, capturing significant cost savings and improvements in Net Promoter Score (NPS).
• Chairman of Comcast’s Digital Board – providing leadership for companywide change management initiatives across policy, employee engagement, and maximization of shareholder benefits.
• Oversaw the development of Comcast’s e-Commerce business into a key growth driver for the company, growing from a startup to significant revenue platform.
• Led the development of in-house talent and platforms for digital media transformation supporting significant improvements in the customer journey, with responsibility for digital marketing initiatives, overseeing.

Basking Ridge, NJ, US

• Global business leader for all e-Commerce businesses across consumer, small business, and large enterprise.
• Achieved significant e-Commerce growth during the broader business and economic downturn.
• Led Verizon to become the online industry leader by growing unique monthly visitors to the major web properties (Verizon.com, VerizonWireless.com, and Verizon.net).
• Significantly deepened customer engagement of online and mobile web portals, growing sales and service transactions.
• Led the development and execution of social media strategy, fostering growth of Verizon’s internal and external communities.
• Fostered and significantly grew Verizon’s digital CRM efforts to establish targeted messaging across all electronic touch points.

New York, NY, US

• Global product leader for B2B and B2C digital business. Joined following acquisition of Bear Stearns & Co.
• Led development of B2B and B2C e-Commerce platforms and experiences across Equity, Fixed Income, Research, Asset Management, and Private Client business units, resulting in frequent recognition by major industry.
• Led the global relaunch of all digital experiences, including implementation of a new digital brand, information architecture, and technology infrastructure.
• Founded (built operations, technology, client service, and sales organizations) and served as General Manager of BearXplorer®, J.P. Morgan’s digital portfolio analytics business unit, named by the Financial Times as.

New York, New York, US

• Global product leadership for Citigroup’s brokerage and investment e-commerce businesses.
• Led global product development efforts focused on building domestic e-Brokerage and investment businesses across the U.S., Europe, and Asia – including Cititrade, which was ranked #1 at launch by SmartMoney magazine.

• Financial Services Industry e-Business Consulting Practice
• Founded and led IBM Consulting Global e-Brokerage consulting practice supporting Fortune 50 companies in their digital transformations during the earliest days of web and e-Commerce.
• Led consulting initiatives that resulted in establishment and success of several e-Brokerage businesses across North America, South America, Europe, and Asia.

Master Of Business Administration (Mba), Finance & International Business

Bachelor'S Degree