John Wu

John Wu Email and Phone Number

Executive Director, Head of Product Management - Identity and Trust Platforms @ JPMorgan Chase & Co.
New York, NY, US
John Wu's Location
New York, New York, United States, United States
John Wu's Contact Details

John Wu personal email

n/a
About John Wu

John Wu is a Executive Director, Head of Product Management - Identity and Trust Platforms at JPMorgan Chase & Co.. He possess expertise in project delivery, stakeholder management, vendor management, software project management, change management and 32 more skills. Colleagues describe him as "John took over delivery of one of multi-country infrastructure projects at a time when scope, budget and delivery planning were all uncertain. Through establishment of strong governance, strategic influencing, attention to detail and a diligent approach to issue resolution he managed the project to a successful conclusion much to the delight of his stakeholders. I would highly recommend John if strong delivery leadership is required.", "John is one the few senior IT professional who is able to connect and leverage resources at different skills and operational level. As a program manager he not only display the required technical expertise to manage technical experts and C-level executives but also nuance business skills dealing with global vendors and regulators. John brings to the table rich hands on experience in the financial domain related risk and regulatory remediation and compliance projects to any international/global organisation", and "John is a highly self motivated experienced technologist who successfully transformed himself into digital fintechy. He played an important role in ANZ Singapore Innovation Challenge in Trade Finance. In this project, he has demonstrated his leadership skill and flexibility to learn new thing and collaborate effectively with fintech ecosystem partners."

John Wu's Current Company Details
JPMorgan Chase & Co.

Jpmorgan Chase & Co.

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Executive Director, Head of Product Management - Identity and Trust Platforms
New York, NY, US
Employees:
213060
John Wu Work Experience Details
  • Jpmorgan Chase & Co.
    Executive Director, Head Of Product Management - Identity And Trust Platforms
    Jpmorgan Chase & Co.
    New York, Ny, Us
  • Jpmorgan Chase & Co.
    Executive Director, Head Of Product Management - Identity & Trust Platforms
    Jpmorgan Chase & Co. Aug 2017 - Present
    New York, Ny, Us
    JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The Firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
  • Anz
    Program Manager - Digital Innovation, Asia-Pacific
    Anz Apr 2016 - Mar 2017
    Melbourne, Victoria, Au
    ANZ is the third largest Australian bank with an international presence in 34 countries across Asia Pacific, Europe, and America, and is a Top 4 leading Corporate Bank in Asia.Responsible for driving the digital innovation awareness, internal cultural change. Established the innovation ecosystem for ANZ in Singapore through working with Fintech startups, accelerators/incubators, universities, regulators, and strategic vendor partners to deliver a pipeline of innovation initiatives within the APAC region for ANZ. Key Achievements:- Led the inaugural 6-week ANZ-National University of Singapore Innovation Challenge Program, where emerging technologies like Blockchain, Cognitive Analytics, APIs, and Cloud Services were explored against real business challenges in the Trade Finance segment.- Uplifted community engagement and brand awareness for ANZ in the digital innovation domain through media and publicity campaign.- Recognised with the ‘Take Charge and Stand Out’ award.
  • Anz
    Project Management Practice Asia Pacific - Team Manager
    Anz Jan 2011 - Dec 2016
    Melbourne, Victoria, Au
    Managed team of 10 technical project managers with responsibilities including supply management for project demand, career development, training, coaching, talent pipeline management, and performance/remuneration review. Key Achievements:- Led a highly engaged and motivated team, with team employee engagement score 12% higher than the wider PM practice.- Delivered organizational change management initiatives by training staff in delivery frameworks such as: Agile, Simplified Delivery Lifecycle, LEAP Practices (scrum)
  • Anz
    Technology Program Manager - Singapore Mas Technology Risk Management Uplift Program
    Anz Feb 2014 - Apr 2016
    Melbourne, Victoria, Au
    The Singapore TRM Uplift Program was an USD $44m transformation program that delivered significantly improved technology risk controls, increased system resilience (high availability), and transformed people and service management processes to meet the stringent regulatory compliance requirements set by the Singapore banking regulator Monetary Authority of Singapore. - Led team of 8 Project Managers, 100+ cross-functional on/offshore project staff, responsibility for budget of $USD 13.7M.- Collaborated with IT Risk, 2nd line Risk, and Internal Audit to validate effectiveness of uplifted IT controls.Key Achievements:- Delivered Core Banking platform upgrade, replaced high availability (HA) ATM/Payment Card Transaction Switch, implemented HA SMS Gateway, and rolled out system monitoring, alerting, and backup capability for 10 critical systems.- Transformed service management operating model and negotiated vendor contracts to achieve 99.95% availability.- Exceeded the 99.95% availability regulatory requirement with a 77% improvement achieved in system availability for critical systems against the previous 12-month period.- Recognized with the ‘Take Charge and Stand Out’ award for outstanding performance.
  • Anz
    Program Director - Regional Technology Risk & Infrastructure Improvement Program
    Anz 2013 - 2016
    Melbourne, Victoria, Au
    Responsible for the governance and delivery of USD $9M+ program to uplift key IT risk and compliance gaps across Asia. - End to end responsibility of the program life cycle from business case development, obtaining funding approval, program governance establishment, to program execution, control, implementation, and benefits management.- Delivered 6 projects with 5 project managers and 50+ cross-functional onshore/offshore team members across time zones.- Performed information risk assessments, security penetration testing, and source code review scans. Uplifted user access management, and improved privileged identity administration capability across the region. Key Achievements:- Launched first Visa Debit Card and EMV capability for ANZ in Singapore to meet regulatory compliance.- Improved cybersecurity and operational risk position evidenced by improved internal audit score - Consolidated 3 projects into a single program delivery structure to achieve synergy savings of USD $600k.
  • Anz
    Senior Technology Project Manager - Taiwan Call Centre Transformation
    Anz 2012 - 2013
    Melbourne, Victoria, Au
    Led a cross-border cross-functional team of 40+ staff and 6 external vendors to replace 11 telephony, phone banking, workflow, and voice recording applications, associated infrastructure, and unified communication telephony.Key Achievements:- Transformed the operating model of the 250+ seat retail banking contact center in ANZ Taiwan through the implementation of the VoIP Cisco Unified Contact Centre Enterprise platform that enabled flexible location capability.- Maximized the USD $4.5m budget by adopting a “global solution, local execution” approach that achieved strong in-country buy in and ownership whilst aligning to global group technology strategy.- Won Technology Asia Pacific General Manager Award for excellence in delivery
  • Anz
    Regional Project Manager - Anz/Rbs Integration Programme
    Anz Jun 2010 - May 2011
    Melbourne, Victoria, Au
    An USD $1.9 million post-acquisition integration project that consolidated and migrated Private Bank customers onto the acquired Wealth asset management, Core Banking, and Data Warehousing platforms from Singapore to Hong Kong.- Led the end to end delivery for technology, business, operations, compliance, legal, vendors, and change management. Managed the regulatory and compliance engagement with HK banking regulator HKMA. Delivered business process and procedure design, training and operations transition from Singapore to Hong Kong.Key Achievements:- Migrated VIP Private Bank customers to target core banking and wealth platform with no disruptionsTransitioned the back-office operations from regional to in-country team
  • Anz
    Technology Project Manager
    Anz 2007 - 2009
    Melbourne, Victoria, Au
  • Anz
    Technology Graduate Program
    Anz 2005 - 2007
    Melbourne, Victoria, Au

John Wu Skills

Project Delivery Stakeholder Management Vendor Management Software Project Management Change Management Project Management Business Analysis Governance Integration Banking International Project Management Program Management Business Requirements Management Data Migration Business Process Improvement Infrastructure Projects Fintech People Management Business Process Itil It Strategy Offshore Project Management It Management Project Governance Risk Management Acquisition Integration Agile Business Intelligence Business Process Re Engineering Business Transformation It Service Management Waterfall Resource Management It Transformation Service Delivery Software Development Life Cycle

John Wu Education Details

  • Monash University
    Monash University
    Master Of Business Systems
  • Monash University
    Monash University
    Bachelor Of Business Systems
  • Financial Services Institute Of Australasia (Finsia)
    Financial Services Institute Of Australasia (Finsia)
    Post Graduate Diploma In Applied Finance

Frequently Asked Questions about John Wu

What company does John Wu work for?

John Wu works for Jpmorgan Chase & Co.

What is John Wu's role at the current company?

John Wu's current role is Executive Director, Head of Product Management - Identity and Trust Platforms.

What is John Wu's email address?

John Wu's email address is jo****@****ase.com

What schools did John Wu attend?

John Wu attended Monash University, Monash University, Financial Services Institute Of Australasia (Finsia).

What skills is John Wu known for?

John Wu has skills like Project Delivery, Stakeholder Management, Vendor Management, Software Project Management, Change Management, Project Management, Business Analysis, Governance, Integration, Banking, International Project Management, Program Management.

Who are John Wu's colleagues?

John Wu's colleagues are Sangeetha Shetty, Ashish Bansal, Arushi Gupta, Jian He, Ivosta Mumu, Patricia Ines Kiefer, Timothy Koehler.

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