John Capuano Email & Phone Number

Atlanta Metropolitan Area

Atlanta Metropolitan Area

Greater Atlanta Area

May 2019, Tijuana, Mexico: Conducted an analysis of an electronics manufacturer’s factory processes. Developed value stream maps highlighting wastes and non-value added work. Organized the client’s 1,200+ defect codes into ~40 defect families, making root cause analysis less complex. Created project charters for the largest defect costs.Jul 2019 - Mar 2020, Pittsburgh, PA and Västerås, Sweden: Applied techniques of value stream mapping, Pareto analysis, brainstorming, Ishikawa diagrams, and Statistical Process Control to help a manufacturing facility improve product yield by 5-10% and Operational Equipment Effectiveness by 30-40%. Assisted a Kaizen event for the pre-kitting of material to improve product cycle time.

Greater Atlanta Area

Implemented corporate business initiatives and priorities, managed the ERP contract set up team, oversaw the contract storage process, and provided support to regional commercial teams.► Improved sales forecasting and trending by creating quarterly data quality and risk audit process.► Simplified internal sales and commercial processes.► Decreased ERP manual data entry by 40% by creating custom screens and integrations in SalesForce.► Eliminated multiple workstreams and over 200 hrs/yr process time to set up contracts.► Reduced case closure times from 19 to 2 days as cases increased by 54%.► Recovered over 90 missing contract documents through investigation and leadership.► Created process to identify needed contract documents through partnership with Finance.► Implemented new go-to-market legal entities by reassigning and tracking 350 transactional customers.► Achieved tax benefit of $80MM by novating nearly 200 global, long-term contracts.

Provided support and process improvement for global parts and services fulfillment, including software development and implementation.► Defined portfolio level risk by creating contract terms and conditions database covering 700 contracts. - Engaged functional stakeholders, evaluated software, identified key topics and questions. - Validated 1.2MM data elements by hiring and training additional people.► Improved parts ordering process by eliminating all manually entered defects.► Eliminated risk of $49M of improper revenue recognition through process improvement.► Replaced an inefficient web tool for field personnel by leading software development cycle: - Developed 17 test scenarios, solved 773 defects, led multiple training sessions.

Wrote commercial proposals for product and service offerings, managed commercial and technical risk, assigned prospect opportunities/new business development to team, negotiated international agreements.► Created price and cash flow models resulting in improved deal strategy for multiple product lines.► Trained teams across business on use of price and cash models, resulting in 100% adoption.► Expanded deal strategy to include all stakeholders, reducing proposal revisions by 87

Drove balance of plant sales into existing service agreements by promoting existing products and evaluating new product offerings from internal and external sources.► Gained $23M in additional sales by creating catalog of all balance of plant offerings.► Won $20M of growth by creating inlet chilling as a new product line from concept to product.

Implemented GE’s Six Sigma culture into a new acquisition through leadership, teaching, and project mentoring.► Trained and certified 75 employees as GE Six Sigma green belts.► Reduced number of days to invoice by 73% and reduced accounts receivable by $800,000 per month. ► Reduced overdue payments (days late) by almost 80%.► Improved customer service team responsiveness by more than 70

Participated in company’s Junior Officer Leadership Program, working through three distinct roles during two-year transition from military to corporate life. Served in eight-month roles as steam turbine manufacturing scheduler, profitability analyst for steam turbine product line, and sales engineer for distributed power.

Completed Naval Nuclear Engineer career path, including Officer Candidate School (Pensacola, FL), Nuclear Power School (Orlando, FL), Nuclear Prototype (Ballston Spa, NY), and Surface Warfare Officer School (Newport, RI).► Served aboard USS Theodore Roosevelt during two deployments and one dry dock shipyard overhaul.► Served as Main Machinery Division Officer► Combined Reactor Auxiliaries Division and Main Machinery Division to improve watchstander readiness► Chemistry and Radiological Controls Assistant - partnered with Air Wings for radioactive material control and with Medical for radiation health monitoring► Qualified as Officer of the Deck► Earned Surface Warfare Officer designation► Awarded Navy and Marine Corps Commendation medal

Bs, Physics

Activities and Societies: Evans Scholarship, Western Golf Association

Ms, Physics