John Cassidy Email and Phone Number

Eight consecutive years of exceeding budgetIncreased revenue and profitability in all areasDeveloped new markets for products Liason with and direct TechniciansCreated a major account programIncreased diversity of clients Increased sales to individual clientsAdded City and Municipal contracts Track all enquiresAvailable to clients 24/7

Provided support to the owner Michael Bates in the many hats that he wore for the company. Sold throughout North America.Increased sales while controlling costs - in first year increased sales by 57% Primary responsibility was to increase profitability of existing accounts and expand our base - year two sales were on track for a minimum of 50% growthDeveloped and installed a plan to increase customer touches using CRM softwareNegotiated and signed contracts with Major Accounts… Show more Provided support to the owner Michael Bates in the many hats that he wore for the company. Sold throughout North America.Increased sales while controlling costs - in first year increased sales by 57% Primary responsibility was to increase profitability of existing accounts and expand our base - year two sales were on track for a minimum of 50% growthDeveloped and installed a plan to increase customer touches using CRM softwareNegotiated and signed contracts with Major Accounts and Duratherm's first international partner Managed in-house sales team while supporting outside sales forcesDeveloped, managed and contributed to an outbound cold calling/smart calling system.Answered inbound technical and sales callsResolved all customer complaints Show less

Established and enhanced relationships with current and prospective customers Prepared and presented sales proposals to customersMaintained territory database and personal database Understand various equipment acquisitions methods Delivered equipment or supplies to customers

Managed a team of 7 technicians focusing on driving profitability through the intelligent use of timeArranged service training for techniciansCreated and maintained a Database of parts and suppliesChaired service meetings and in-house training Teamed with the President and Sales Manager to set-up budgets Maintained budgetary figures

Managed a territory of over 150 digital photocopiersScheduled, coordinated preventative maintenance service callsWorked with the sales team