John Cater Email & Phone Number

Mercer Pa

Managed all aspects of 125 person, $35M, unionized manufacturing facility, including P&L, process improvement, delivery, safety, and quality. - Improved safety recordable injury rate 44% - Upgraded on-time delivery from 24% to 98% - Reduced lead time on 40% of product offerings - Realized cost improvements of $804K in one year - Improved absolute inventory accuracy from 59% to 91% and net accuracy from 94% to 99% - Elevated plant efficiency 47% - Completed implementation of SAP - Managed plant closing which results in savings of $3.5M - Negotiated labor and closure agreement within 6 weeks of plant closure announcement

Mercer, Pa

Provided technical support service for customers, including training development and execution, management of remote employees, telephone support, and on-site service.- Reduced labor claims on failed equipment by 68%- Developed and implemented HVAC equipment startup training, resulting in zero startup issues for attendees.- Achieved annualized warranty cost reduction of $430K.

Mercer, Pa

Managed all aspects of $12M replacement parts business unit, including inventory rationalization, shipment tracking, manpower productivity, and customer communication.- Reduced inventory by 22% and raised inventory turns.- Increased bin unit inventory accuracy by 12%

Mercer, Pa

Implemented ISO 9001 certification and setting of quality criteria for North American (US & Mexico) HVAC facilities. Managed Continuous Improvement functions for US facility.- Managed project to install Salvagnini punching and forming center. Project was largest capital equipment installation in history of facility.- Achieved ISO 9001 certification in US and Mexican facilities.

Bachelor'S Degree, Nonprofit Management, Graduated With 4.0 Gpa

Associate'S Degree, Metallurgical Engineering Technology