Designed and implemented new processes in order to streamline the shipping and receiving process, resulting in more efficient processes and cost savings associated with shipping supplies.Responsible for inventory control and management of incoming and outgoing merchandise including quality control and claims process with shipping vendors of all types.Managed Bills of Lading on FT, LTL and all ground shipments with trucking and parcel companies.Negotiated and resolved incoming and outgoing shipping disputes in order to satisfy customers and mitigate company risk.

Responsible for scheduling staff for the shipping and receiving department. Oversaw receipt and distribution of incoming merchandise to the store floor and merchandise returns and allocations to bargain stores. Responsible for ensuring store was stocked with essential supplies.

Responsible for inventory control, ordering and stocking of aftermarket accessories. Ensured timely delivery of parts and accessories to customers. Processed warranty claims for defective merchandise.