John Chee Email & Phone Number

Singapore

• Developed executable business growth plan, aligning to company vision and goals• Formalized clear commercial process with rigor in funnel management. Engaged team and channel partners in a disciplined order/ sales forecasting rigor • Managed complex customer satisfaction issues, led task force in collaboration with global & local teams, to stabilize the system and regain customer confidence/ trust• Built strong customer centricity culture within Asia team, focus on delivering positive user experience to build confidence Key achievement:Managed complex product/ service issues while building brand recognition and market confidence

Singapore

• Developed strategic Asia growth playbook, identifying competitive gaps and market trends, prioritizing essential needs for incorporation into global product development roadmap, to support organic business growth • Managed Asia Key Opinion Leader (KOL) and Medical Advisory Board (MAB) customers, meeting regularly to consolidate improvement feedback on Agile developmental prototypes, to develop a winning and competitive product • Assessed Asia proforma P&L for developing NPI project, to forecast financials and justify return of investment (ROI) for NPI project• Aligned product lifecycle (product launch and end-of-life support) activities across Asia regions, ensuring compliance with local regulations and organizational readiness process, for smooth transition to new product version Key achievement:GE Healthcare IT Award 2013 for leading product quality improvement and enhancements in PACS solution for Asia Pacific, rebuilding customer confidence

Singapore

• Executed business transformation and growth initiative, to drive revenue growth and margin improvement in the key Japan market• Managed customer satisfaction issues and mitigate risks, in collaboration with global and partners • Built strong customer centricity culture within Asia team, focus on delivering positive user experience to strengthen customer loyalty • Measured NPS (net promoter score) to gauze customer satisfaction level at different stages, identify gaps and take corrective actions • Experienced in leading direct and indirect teams across Asia Key achievement:GE Leadership and Employee Success Award 2010 for leading business transformation and growth in Japan Imaging solution business

Singapore

• Organized Asia marketing programs (tradeshows, conferences, customer events and promotional campaigns), to generate mind share, grow market share and build heart share. Built a strong foothold in Singapore with ~50% share in HIT imaging solution market • Formalized Asia org-readiness process and workflow to drive consistency and quality control in, i.e. entry into new market, new product introduction, product enhancement • Led China team in commercial innovation project, identifying the needs for customized China Dragon RIS product and developing it locally in 2003. Bundling the Dragon RIS with global PACS to provide complete solution to customers• Designed and executed commercial training program to Asia regional sales and channel partners, to enhance sales effectiveness and drive sustainable business growth• Market assessment and collaboration with target customer for trial test of newly developed solution (Digital Pathology) prior to product launchKey achievements:• Supported regional team to win strategic order for the Cluster-wide Imaging data center in 2006 from Singapore National Healthcare Group (NHG) and phase 1 Imaging data center in 2005 from Hong Kong Hospital Authority• GE Management Award 2003 for pioneering and leading an innovative China (Dragon RIS) ICFC project, creating a significant impact to the business• Honorable mention in GE Six Sigma Recognizing Excellence AwardsConcurrent secondary appointment as China Healthcare IT Business Leader (March 2003 - October 2003)• Restructure China Healthcare IT into a high-performing team, reposition go to market strategy, initiate In-Country For Country (ICFC) project to grow revenue 60%V and margin ~10pts

Shanghai, China

• Seconded to GE Shanghai, to lead the technology department for the newly formed Joint Venture at Shanghai GE-Guangdian company• Led 15 local engineers team, collaborated with cross-functional and global teams in developing a cost-effective 10kV high voltage switchgear, undergone ~18months of iterative design, manufacture and internal testing, finally type-test passed in the national lab in 2001, launched and installed widely in ChinaKey achievement:Locally custom-designed 10kV vacuum circuit breaker, passed type-test that complies to Chinese and IEC standards at the national lab in 2001, launched and installed in across China.

Shanghai, China

• Managed channel partners in China, to drive growth in the electrical business • Supported all product technical issues in the mega Shanghai General Motor plant projectKey achievement:On time delivery and commissioning of the GE electrical equipment, to ensure timely go live for the mega Shanghai General Motor plant project

Singapore

New product launch, sales support for all commercial tenders & quotations, support for all product technical issues Key achievement:Won $1.8M static series voltage regulator (SSVR) project order in 1997 from Singapore utility company (PUB)

Singapore

Direct customer sales of GE electrical equipment to all Southeast Asia utility companies Key achievement:• GE Management Award 1995 for pioneer entry into Vietnam electrical market, winning the first electrical equipment order from the South Vietnam utility company • Won $2M energy meters order in 1996 from Thailand MEA utility company and $188k protection relay order in 1995 from Ho Chi Minh city utility company

Singapore

• Sales support for all high voltage switchgears and transformers projects • Project management of turnkey electrical substation installations, project costing, procurement and implementationSuccessful projects implemented: • 11kV electrical substation for Siam Iron and Steel Mill in Thailand • 22kV electrical substation for technology park (CINTECH III) project in Singapore

Mba, Business Administration And Management, General

Activities and Societies: Member of the US “Beta Gamma Sigma” society MBA with Distinction, GPA 3.854 This is a 2-year executive MBA.

Beng, Electrical Engineering

Activities and Societies: • Active participation in extra-curriculum activities, qualified first dan black belt in Tae Kwon Do (TKD).

Advanced Diploma, Computer & Communication Systems

Tech Diploma, Electrical Engineering

Activities and Societies: • Passed 21 days standard outdoor adventure course at the Outward Bound School, Singapore - Perseverance.