Focusing on downstream market, I had a frequent touch base with the end users and local colleagues of western european market. To ensure thorough communication with KOL and crystal understanding of the academical context, I proactively participated in local seminars and congress circling different care area, such as ICU, CCU, and OR.It is a fantastic experience to communicate with end users (healthcare professionals) to gain a deeper insight in terms of their work flow and pain points, also to serve as a pivot for bi-directional communication between local market in Europe and upstream market in China. It is also a great pleasure to facilitate the communication across different functioning teams as well as market activities, during which I witnessed my individual growth as well as the company's success.

• Serve as a representative of existing products (value end patient monitors), collecting product feedbacks from regional marketers and handle troubleshooting to ensure the product line performance. • Input user requirements for new product by communication with regional marketers as well as end users; partner with R&D team to ensure the customers’ voice is reflected in product line development plans and value propositions.• Product life cycle management, and ensure compliance with quality systems, regulatory requirements and commercial change process, etc.

• Products support for ECG machines/HOLTER/Stress test/Patient information center, in forms of internal training for sales/ engineers, and external training for end users (doctors / nurses)• Marketing activities support: such as KOL maintenance, roadshows as well as seminars themed around CCU/ICU/OR/ER.

• Practiced as physician resident, handling typical diseases in the scope of cardiology, such as hypertension, ACS (acute coronary syndrome), arrhythmias (AF/Af, VT/VF, SVT...), etc. • Also gained hands-on experience on cardiac interventional therapies, including pacemaker implantation and coronary artery inner stent implantation.