John Chiasson Email & Phone Number

Atlanta GA

As the Senior Director of Support Services, I serve as the strategic leader for support departments, focusing on developing initiatives and driving operational outcomes that result in strategic transformation and companywide integration.

Greater Atlanta Area And The US

• In this role, I established the corporate asset protection strategy and programs for field leaders across the 1,980 stores and led the central investigations team of 26 managers and investigators. This team identified.
• Grew internal investigation closure rate greater than +10% for 4 consecutive years
• Initiated processes to mitigate monetary loss through a “total retail loss” approach
• Implemented innovative technology to enhance performance and productivity, including a robust case management system
• Built relationships with federal, state, local government officials, and local law enforcement devise strategies to improve communities Show less

Greater Atlanta Area And The Southern US

• As the Sr Director of Operations, I developed processes and programs that were aimed at improving operational productivity and implemented at the division and company level. I supervised 6 geographic regions that.
• Executed a merchandise location program to further on shelf availability and merchandise in-stock rates
• Built programs aimed at improving the customer check out experience
• Improved bottom performing stores with a 90% success rate Show less

Greater Atlanta Area And The Mid-Southern States

As the Regional Director, I was responsible for the execution of core operations and asset protection initiatives in the 100+ store region. This included executing strategies related to sales, profitability, shrink, operations and safety.I was responsible to teach, train and coach leaders and associates to consistently execute process improvements across.

Atlanta Metropolitan Area

In the district manager position, I was accountable for leading the profitable operations of 10+ stores within a geographical area with sales in excess of $750M annually. My responsibilities included achieving profitability by coaching and developing store management to drive sales, by providing great customer service, resolving people issues, utilizing.

Atlanta Metropolitan Area

As a store manager, I led the profitable operations of a big box retail store location in metro Atlanta with annual revenue exceeding $40M. I was responsible for achieving profitability by coaching and developing associates to drive sales through providing great customer service, utilizing financial and store reports to identify operational opportunities.

Atlanta Metropolitan Area And The Southeastern US

In this position, I was responsible for all physical security and malicious loss resolution across the southeastern division of the company. My role included leading the team that conducted all internal and external theft investigations.

LA, MS, TN, AR

Held multiple career progression roles including Regional Loss Prevention Manager and District Loss Prevention Manager.