Sage Intacct is award-winning business systems cloud software, that transforms business processes to a single collaboration platform. My role is to understand and scope the business requirements of our existing and new customers, and then to co-ordinate with our Professional Services team, implementation of the Intacct system including workflows, process building, information dashboards, automated accounting processes and AI that drives efficiencies and information to stakeholders.

Head of the Sage 200 line of business with end-to-end responsibility for sales, pre sales, professional service delivery including development, service development, and customer support. Grew the client base by over 20% over 2 years (net of customer losses) and significantly grew Sage revenue leading to a step increase in GP, utilisation exceeding target and exceptional customer retention. Introduced initiatives to provide "proactive" customer support to help drive a unique offering to customers.

Presales Solution Architect for complex Sage 200 projects; contributing functional scoping of CRM, ERP, and BI (Qlikview and Qliksense) requirements, to ensure our commercial terms delivered achievable and profitable outcomes - for both K3 and the Client.I worked closely as an integral part of the sales team to help them achieve and hit sales targets, through understanding needs, demonstrating product, and crafting solutions to meet a prospect's or client's requirements (typically presenting at Board of Director level) in business system deals ranging from £1k - £100k.Also product lead for Sage 200 and all associated products and solutions and responsible for supplier management to ensure relationships were stable and profitable and to influence third party product road maps to K3's advantage. I was instrumental in defining and delivering K3 IP building a replacement "Wholesale and Retail" module for Sage 200 following Sage's decision to end of life its module.I worked closely with Marketing providing technical input and product documents discussing key benefits. I ran an extensive webinar programme attracting both new prospects as well communicating regularly with the customer base. Some highlights of marketing input were presenting to over 600 Accountants in an online event ran jointly with a senior member of the ACCA and Sage, but featuring in Sage's recent "Going for Growth" eBook

Sage Software Consultant responsible for delivering a range of software solutions including Sage 200 Financials, Commercials, Project Accounting, Bill of Materials, CRM and Business Intelligence.

Delivery of Sage 200 Projects to clientsImplemented internal Sage CRM improvements to further sales, marketing and operational efficiency.

Sage Consultant covering Sage 200 Suite (Financials, Commercials, Project accounting, CRM, Construct) and third party software (e.g. Draycir Spindle) successfully delivering installations including data conversion, installation, training, report writing, SQL query building. I also work with 3rd party developers to write functional specs. I deliver 2nd line support and trouble shooting to customers and pre-sales support.

Provision of Sage software expertise to a number of Sage BPs, in the form of Project Management and Training to their Clients.

Project Management primarily for the implementation of Business Management software; primarily the Sage 200 Suite of software including Saleslogix, Sage CRM MME, Sage 50, Sage Construction, Payroll, MMS. Work closely with the Client and with developers so ensure installations are done to time, quality and cost constraints. Also responsible for bid management for tenders and proposals, working closely with Sales personnel to ensure an effective bridge between sales and delivery.I also play a role in providing support and designing and delivering training.

Brand and collateral development, web site traffic growth, through online and offline campaigns. Particular expertise in Search Engine Optimisation (SEO) for web sites, achieving "top 10" results.Specialise in benefiting the SME, in their Marketing and IT.Provide comprehensive database management services using Access and mySQL, plus site and data hosting services.Also developed and delivered Fire Safety Audit methodology for SMEs to comply with the HSE Work Regulations