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John Christopher Capco is listed as Independent Contractor at VGW, a company with 329 employees, based in Metro Manila, Philippines, Philippines. AeroLeads shows a matched LinkedIn profile for John Christopher Capco.
John Christopher Capco previously worked as Shift Supervisor at Vgw and Customer Service Representative at Vgw. John Christopher Capco holds Hotel And Restaurant Management from Jose Rizal University.
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Out-of-the-box thinker with a well-established experience in KYC, Quality Assurance, and Customer Service.
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- Guarantee that resolutions are provided timely and accurately to make sure client satisfaction is above par- Manage daily shift and schedules- Delegate tasks to team members and oversee their progress- Provide support and assistance to team members- Coordinating responsibilities to improve efficiency
- Guarantee that resolutions are provided timely and accurately to make sure client satisfaction is above par- Prompt review of KYC documents for prize redemptions- Analytical checking of documents in adherence to international AML policies- Complete review that meet company’s SLA to supported clients
- Coordinate with Marketing, PR and Communications teams to ensure brand consistency- Build relationships with customers, potential customers, and industry professionals- Responding to comments and client queries in a timely manner
- Conduct due diligence investigation to ensure that onboarded clients ensure safe continuity of company’s long-term plans- Mapping application documents to guarantee proper analysis - Identify and check accounts that could negatively affect the growth as aligned with the objectives of the company- Analyze information provided by clients to ensure that it.
- Hosts chats with low and high value clients- Review client information to ensure that right information is delivered- Coordinate with relevant departments when solving clients concerns
- Guarantee that resolutions are provided timely by in-charge staff on shift- Check emails/chats/calls where problems are solved and upselling of existing promotions are delivered properly- Review customer support emails/chats/calls and check that client satisfaction on products are above par
- Prompt review of KYC documents to swiftly onboard clients- Analytical checking of documents in adherence to international AML policies- Complete review that meet company’s SLA to supported clients- Provide support and assistance to clients- Guarantee that resolutions are provided timely and accurately
Other employees you can reach at vgw.co. View company contacts for 329 employees →
Anj Punzalan
Colleague at Vgw
Metro Manila, Philippines
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KH
Kenneth Hernandez
Colleague at Vgw
Batangas, Calabarzon, Philippines, Philippines
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CG
Camille Gregorio
Colleague at Vgw
Metro Manila, Philippines
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TL
Taylor Larosa-Osuna
Colleague at Vgw
Boulder, Colorado, United States, United States
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SM
Svetozar Medina
Colleague at Vgw
Metro Manila, National Capital Region, Philippines, Philippines
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JD
Julia D. Harrell
Colleague at Vgw
Windsor Mill, Maryland, United States, United States
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KV
Kristina Velasco
Colleague at Vgw
Philippines, Philippines
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MS
Matt Schupp
Colleague at Vgw
Australia, Australia
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CH
Conor Hogan
Colleague at Vgw
Dublin, County Dublin, Ireland, Ireland
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WJ
Wong Juliana
Colleague at Vgw
Dhaka, Dhaka, Bangladesh, Bangladesh
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Quick answers generated from the profile data available on this page.
John Christopher Capco works for VGW.
John Christopher Capco is listed as Independent Contractor at VGW.
John Christopher Capco is based in Metro Manila, Philippines, Philippines while working with VGW.
John Christopher Capco has worked for Vgw, Cimb Bank Philippines, and Paragon Icc , A Playtech Company.
John Christopher Capco's colleagues at VGW include Anj Punzalan, Kenneth Hernandez, Camille Gregorio, Taylor Larosa-Osuna, and Svetozar Medina.
You can use AeroLeads to view verified contact signals for John Christopher Capco at VGW, including work email, phone, and LinkedIn data when available.
John Christopher Capco holds Hotel And Restaurant Management from Jose Rizal University.
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