John Christopher Page Email & Phone Number

Calabarzon, Philippines

Taguig, National Capital Region, Philippines

Acts as a support for resolution and fulfillment of application issues or request across all GCash services, performs incident resolution, problem management (including RCA and Post Mortem documentation), and Continuous improvement. Also, Performs Application/System Support including limited Database operations, Data Modification, Monitoring, Configuration, Maintenance and Troubleshooting

Taguig, National Capital Region, Philippines

Acts as initial triage point of the Mynt Technology Corp group (MTC) for any technical incident (service impacting or isolated) or service incident inquiry across all GCash Services (mobile wallet). Performs 24/7 service platform monitoring, issue detection, incident documentation, initial response, initial resolution and investigation attempts to incidents or service requests via available tools, platforms and documented step-by-step procedures.

Mandaluyong, National Capital Region, Philippines

Using AS400,We are monitoring different business unit such as Robinson Supermarket, Robinsons Department Store, Toys”R”Us, Handyman, Robinsons True Value, Robinsons Builders, Pet Lover Center, Arcova, Daiso, Robinsons Appliances, South Star Drugs, and Ministop . We are responsible for running their daily jobs. For example, making a backup of their daily sales, and copy of their end of day logs.