Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
John Christopher Soledad is listed as IT Service Desk based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for John Christopher Soledad.
John Christopher Soledad previously worked as Service Desk Analyst at Hcltech and Information Technology Service Desk at Nityo Infotech. John Christopher Soledad holds Associate'S Degree, Computer Science from Imus Computer College.
IT Helpdesk Technician with background in networking, printer installation, switch, router, and general to advanced troubleshooting. Seeking challenging position with opportunities for expanding upon existing skill base. To work in a challenging environment promoting communication, growth and teamwork. To assist in achieving company objectives through Information Technology Support.
A career timeline built from the work history available for this profile.
Taguig, National Capital Region, Philippines
Perform account management such as unlock and reset passwords for business accountsTroubleshoot computer peripherals such as printer, scanner, keyboard, mouse laptops, IP phones and monitorsProperly document call and ticket record via ServiceNowCarefully examine user's issue and transfer the call to the right workgroup Support remote users with their vpn, security key or MFA issues
Taguig, National Capital Region, Philippines
Assist user with their POS machine connectivity and configurationTroubleshoot users store equipments such as printer, laptop, desktop, weighing scale, barcode scanner, fuel pumps and pharmacy equipment.Configure Cisco jabber settings, headsets and accounts
Taguig, National Capital Region, Philippines
Answers inbound calls from users and support their concerns thru service now as ticketing systemChange users password on Active Directory, Unix, Oracle and MyPasswordAssist user over the phone or blind troubleshooting, over remote connection or thru chat and emailManage accounts of users and make appropriate changes depending on their needAssist all other concerns like installing printers, create a request for access, email escalation concerns and make an… Show more Answers inbound calls from users and support their concerns thru service now as ticketing systemChange users password on Active Directory, Unix, Oracle and MyPasswordAssist user over the phone or blind troubleshooting, over remote connection or thru chat and emailManage accounts of users and make appropriate changes depending on their needAssist all other concerns like installing printers, create a request for access, email escalation concerns and make an outbound call for follow up concerns Show less
Dasmariñas, Calabarzon, Philippines
Answers inbound calls from customers and assist them with their needs by:Process payment of their monthly dues Adding services to their linesPerform troubleshooting if they are having issues with their devices
Philippines
Freelance SubstituteSet up and prepare workstation for the employeesManage network connectivityPlanning of I.T infrastructure for branchesProvide computer setup and repair assistance for the clients if neededImplement ticketing system for the company so that every request has a proper queueImplementing WIFI access vouchers for employees.
Philippines
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.Manage all tickets on ticketing system and deploying it on IT Technicians available on field
Philippines
Purchase, manage and maintain all IT equipment of the companyHandle all technical concerns of the company and clients as wellManage network infrastructure Administrative task such as payroll and liaising
Quick answers generated from the profile data available on this page.
John Christopher Soledad is listed as IT Service Desk.
John Christopher Soledad is based in Metro Manila, National Capital Region, Philippines.
John Christopher Soledad has worked for Hcltech, Nityo Infotech, Tcs, Iqor, and Es Print Media.
You can use AeroLeads to view verified contact signals for John Christopher Soledad, including work email, phone, and LinkedIn data when available.
John Christopher Soledad holds Associate'S Degree, Computer Science from Imus Computer College.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts