Directly administer one of the VA-funded Supportive Services for Veteran's Families, which helps veterans and families who live in the seven counties of PA which we serve.• Directly supervise a staff of 6 people within the department who overcome barriers for vets and families who are literally homeless or are on the verge of becoming homeless by arranging housing, financial assistance, transportation, medical liaison, budgeting assistance, Et.al.• Develop and administer a legal assistance program and utilize client statistical data, forecasting projection, et. al. to determine client needs, and budget guidelines, secure legal service partners, develop a mou (contract) and determine fee structures.• Coordinate with various Federal, state, county, and local government agencies and non-profits to coordinate care and provide referrals to outside agencies as needed. • Use a mentoring, and strengths-based team-focused approach to mentor and lead my 6 person staff to further develop their skills.• Oversee an annual budget of $1.3 million.• Work with accountants monthly to review monthly expenditures, perform a review of the $1.3 million budget, and develop an annual budget request for the SSVF program.• Review and approve monthly disbursements for clients. • Develop and maintain key relationships with grantors, funders, community partners, and various federal, state, county, and lical government agencies decision makers, especially VA leadership. • Use various electronic devices and programs to keep records, write reports,and track client needs.• Utilize advanced critical thinking skills and advanced problem-solving skills to directly develop solutions to address the needs of clients, staff, and the agency.• Developed a new onboarding and training program for new hires.• Oversee client documentation both in the state HMIS (HUD) database and in the client"s files to track client entry, exit, services utilized, program adherence, etc

Complete Psychosocial Assessments with patients, and families (Initial, monthly, 90-day, and annual) based on clinical observation, patient self-report, and medical records.Provide psychosocial education, and counseling to patients and family members.Coordinate transportation with patients, CAT/Rabbit Transit, LTC staff, families, etc.Provide dialysis-related resources: transplants, government insurance, subsidies, and prescriptions, and assist patients with paperwork completion, and submission.Advocate on behalf of patients with social workers, and other employees at hospitals, clinics, government agencies, private organizations, Et. Al.Address patient and family concerns, and work on creating equitable-minded solutions.Work on a multi-disciplinarian team jointly completing CMS-related paperwork, Et. Al.Utilize Microsoft (Word, Excel, & PowerPoint), Renesan, EPIC, email, eFax, Et. Al.

Completed Psychosocial and needs-based Assessments based on medical records or medical staff referrals.Provided grief, financial, mental health, SUDs, and family supports sessions with patients and family members.Provided resource information (medical, insurance, housing, employment, SUDs, Mental Health, DME, post-acute care, food, family needs) to patients and families.Conferred with Case Managers, Social Workers, doctors, PAs, nurses, administration, outside agencies, support staff as part of a patient-focused interdisciplinary team.Obtained information via Patients, family, medical records, Case Managers, Medical Team, and direct observation.Provided referrals, clinicals, choice letters, insurance information to post-acute care agencies.Served as the primary Case Manager for the Emergency Room, and supported ICU/CCU Case Manager, where the most at-risk and at-need patients stay within a hospital.Utilized Microsoft (Word, Excel, & Powerpoint), Meditech, Midas, Navihealth, email, fax, Et. Al.Coordinated the SNF Program, and served as the Ombudsperson to coordinate a smooth transition between long-term care facilities, Skilled Nursing Facilities, and other post-acute medical facilities.Continued to update my job-related skills via the hospital CBT program.

. Completed Pre-admission and admission paperwork, biopsychosocial and Needs Assessments along with BIMS and other various client-focused documentation.. Completed Care Plan, Admission, and Discharge Plan with the multidepartmental treatment team.. Informed clients and/or Representative Parties about skilled nursing options, End of Life Care, DNRs, Power of Attorney, Medicare / Medicaid requirements as well as assist them to fill out the paperwork.. Independently identified residents who are at high risk for potential problematic outcomes, and develop case management strategies.. Advocated on behalf of clients and families to help residents achieve the highest level of care possible for them,. Frequently practiced crisis management skills with residents who are struggling with Schizophrenia, Dementia, depression, self-harming, threats of self-harm, and other mental health crisis episodes.. Actively participated in marketing and resource development trying to seek new residents whose needs are best suited for our facility to meet.. Participated in a daily interdisciplinary meeting with all department heads to discuss strengths and challenges faced by clients, any changes that were implemented on behalf of residents, as well as a discussion of the known and/or anticipated challenges faced by new clients.. Effectively collaborated with residents and coworkers of various socioeconomic, racial, educational, Et. Al to develop the best possible solutions for residents.. Developed a continued understanding of medical approaches to address the resident's medical and mental health needs.. Worked with residents from various socio-economic, cultural, religious, ethnic, education et.al. groups.. Performed rotational On-Call Duties (Manager on Duty).

Independently performed Individual & Group (up to 20 ppl) Substance Abuse Treatment & Counseling.. Independently conducted diagnostic and biopsychosocial assessments to determine psychosocial needs and strengths.. Utilized assessments to independently developed treatment plans, discharge plans, SI/HI assessments, case notes et. al, and made diagnoses utilizing DSM-5 diagnosis guidelines.. Performed Crisis Management with clients in distress, and referred clients to outside agencies to obtain needed services.. Utilized SAMHSA-approved curricula like Living in Balance, Smart Recovery, AA, NA, and therapy modalities like CBT, MI, SBIRT, ET Al. to help residents to achieve client and family developed goals.. Participated in a daily interdisciplinary meeting with the entire treatment team to collaboratively develop modifications to client treatment plans, as well as discuss noted strengths and challenges faced by every client.. Utilized proprietary counseling software tracking tools to help keep residents engaged in treatment groups.. Developed an advanced knowledge of DSM-5 diagnoses, psychological and pharmacological treatment approaches, especially for Addiction and Dual Diagnoses.. Worked in a Residential Treatment Center (RTC), Partial Hospital Program (PHP), Intensive Outpatient Program (IOP), and DetoxPerformed Crisis Management with clients in distress, and referred clients to obtain needed services

Independently met with all clients and performed a Biopsychosocial Needs Assessment.. Independently determined which Case Management clients (veterans) needed additional concrete and other services based upon their concrete psychosocial needs.. Used counseling skills to work with Veteran Case Management Clients of various socio-economic, racial, cultural, and educational groups. Introduced Veteran-focused programs to veteran Case Management clients based upon program grant funding.. Performed follow-up meetings with clients to reassess their needs, and provide additional resources as needed.. Represented the agency at the Arlington, TX veteran's Resource meeting in order to both uncover other community-based resources for my Veteran Case Management clients, as well as to introduce our agency to other agencies.. Contacted VA employees in the DFW area to help clients obtain VA-related services.Created a 130+ page Arlington Resource Guide for the Agency Administration and Case Workers

• Administered CAF, which contains all training certificates, and licensure documentation needed by Mental Health employees• Worked with Psychologists, Psychiatrists, Social Workers, soldiers, et al in both FAP and Wilcox Clinic• Performed follow-up with soldiers and family members who requested services• Volunteered to assist at various Fort Drum MEDDAC events throughout the year.

• Taught classrooms of students multiple subjects at different schools as the lesson plan directed• Maintained order of the students in the classroom, lunchroom, specials, and other areas• Primarily focused on working in classrooms w/ children who needed additional assistance, or pull out services.• Worked with students from kindergarten through high school• Gained experience using IEP & 504 Plan guidelines to help students to succeed.

• Investigated and handled various domestic and international incidents affecting both personal and property.• Compiled data; performed analysis on security procedures and processes, and presented solutions.• Generated technical reports utilizing Microsoft Office, Bloomberg software, Risk tickets, etc.• Conducted security investigations in order to address theft, personal injuries, disasters, & property damage.• Coordinated Access Control, key distribution, and badge generation• Possessed advanced technical knowledge of security systems, Risk Assessment Procedures, etc• Implemented a successful training program teaching intrusion detection, access control, camera usage, etc.• Reported to High-Level Executives with Production Efficiency and compliance with Corporate Standards.• Worked exclusively for Bloomberg / SEAL Security

• Improved efficiency and cost-effectiveness by converting the Facilities Dept. job tracking to a digital system.• Assisted with the creation and modification of the Facilities/Security Department policies and procedures.• Scheduled cleaners, vendors, and building employees as needed.• Monitored construction, facility and security requests / jobs; updated Microsoft Excel, & PM Software.

• Repaired networks, cash registers, printers, keyboards, and resolved software issues• Improved customer relations in an area known to possess poor service ratings.• Became a Certified Dell/NCR Repair Technician.

• Increased customer satisfaction and decreased shrinkage by reinstating the procedure of price verification.• Tracked, audited, and reconciled inventory levels via computer programs and physical counts.• Coordinated with the Loss Prevention and Receiving Departments in order to reduce inventory shrinkage.