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John Clabaugh Email & Phone Number
Web Chat Supervisor
at
Viking Cruises
1 work email found
@vikingcruises.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
Role
Web Chat Supervisor
Location
Simi Valley, California, United States
Who is John Clabaugh? Overview
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Quick answer
John Clabaugh is listed as Web Chat Supervisor at Viking Cruises, based in Simi Valley, California, United States. AeroLeads shows a work email signal at vikingcruises.com and a matched LinkedIn profile for John Clabaugh.
John Clabaugh previously worked as Click to Chat Supervisor at Viking Cruises and Agent Insights Specialist / Quality Assurance at Nuance Communications. John Clabaugh holds High School Diploma from Simi Valley Adult School.
Company email context
Email format at Viking Cruises
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{first}.{last}@vikingcruises.com
86% confidence
AeroLeads found 1 current-domain work email signal for John Clabaugh. Compare company email patterns before reaching out.
Profile bio
About John Clabaugh
A results-oriented business professional with over ten years of chat management and quality experience. Accomplished Operations Manager with a successful track record overseeing sales performance, quality, and operational efficiencies.
Current workplace
John Clabaugh's current company
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7 roles
John Clabaugh work experience
A career timeline built from the work history available for this profile.
Click To Chat Supervisor
Current
Feb 2019 - Present
Agent Insights Specialist / Quality Assurance
- Evaluate agent chat performance to ensure that quality requirements and best practices are executed correctly.
- Provide data analysis on chat behavior to help increase sales performance.
- Manage and lead vendor calibration calls with client partners.
- Partner with operations in efforts to develop effective script for customer communications.
- Managed external vendor relationships within Operations, Quality Assurance, and Training Departments.
Jun 2017 - Feb 2019
Operations Supervisor
Touchcommerce
- Managed all post-sales activity for enterprise and SaaS customers through strong relationship-building, product knowledge, planning and execution.
- Maintained a deep understanding as a Subject Matter Expert for multiple different verticals including telecommunication, travel cruises, athletic equipment, and more.
- Managed external vendor relationships within Operations, Quality Assurance, and Training Departments.
- Drove and managed project initiatives to improve program performance.
- Sales conversion and customer satisfaction scores increased by 25% for Order Entry Team; sustained for eight consecutive months.
- Increased productivity by 10% in telecommunication sales channel.
Jun 2012 - Jun 2016
Senior Chat Specialist Ii
Touchcommerce
- Coached team on proven sales procedures to ensure top sales excellence.
- Provide in-depth knowledge of product and team insights for client calibrations.
- Help troubleshoot website errors and report issues to supervisor.
- Entry level Excel experience to view and report chat data.
- Provide continuous assistance and feedback to support team and client on project and site.
Jun 2010 - Jun 2012
Sales / Customer Service Chat Specialist
Touchcommerce
- Efficiently responded to customer requests via chat.
- Processed critical issues when additional assistance was required by referring user problems to senior analysts and management teams.
- Provided thorough support and problem resolution for customers.
- Awarded top chat specialist of the year in 2011, exceeding all client-set goals by 18%.
Jun 2009 - Jun 2010
Sales Specialist
Jan 2006 - May 2009
1 education record
John Clabaugh education
-
Simi Valley Adult School
FAQ
Frequently asked questions about John Clabaugh
Quick answers generated from the profile data available on this page.
What company does John Clabaugh work for?
John Clabaugh works for Viking Cruises.
What is John Clabaugh's role at Viking Cruises?
John Clabaugh is listed as Web Chat Supervisor at Viking Cruises.
What is John Clabaugh's email address?
AeroLeads has found 1 work email signal at @vikingcruises.com for John Clabaugh at Viking Cruises.
Where is John Clabaugh based?
John Clabaugh is based in Simi Valley, California, United States while working with Viking Cruises.
What companies has John Clabaugh worked for?
John Clabaugh has worked for Viking Cruises, Nuance Communications, Touchcommerce, and Best Buy.
How can I contact John Clabaugh?
You can use AeroLeads to view verified contact signals for John Clabaugh at Viking Cruises, including work email, phone, and LinkedIn data when available.
What schools did John Clabaugh attend?
John Clabaugh holds High School Diploma from Simi Valley Adult School.
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