• Maintain Google Workspace configurations and performance following best practices across two separate environments.• Troubleshoot & resolve technical issues related to Google Workspace products and services, documenting solutions in the knowledge base.• Add resources in internal & company-wide knowledge base on Google Workspace application• Support adjudication of Gemini & Gemini 2.0 within Rivian's environments• Deploy & configure Google Workspace applications including Gmail, Drive, Calendar, and Meet.• Support technical roadmap planning, identifying opportunities for cost-savings, efficiency improvements, and deployments of innovative system designs within Google Cloud Platform and Google Workspace• Assist in coordination for rollout of new features, toolsets and systems across Rivian's environments.

•Organize logistics of trips for the President & Vice President, including large-scale crowd planning, hotel lodging, VIP guest handling, overall site build & press setup •Cultivate creative organizational solutions for successful event planning, brokering consensus between all stakeholders, balancing shifting timetables, fluid participants, reorganized priorities, compelling budget obligations, & developing current events𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:•Briefed President Joseph Biden upon his arrival to tour storm damage to esplanade businesses in Capitola, CA. Served as liaison between local business owners, U.S. Secret Service, local political leadership, White House Communication Agency teams, & White House staff for event layout, presentation, press staging/entry/exit, tour participants, & more.•Directed logistical support for Presidential & Vice Presidential trips, including: Pittsburgh, PA; Detroit, MI; San Francisco, CA; Beverly Hills, CA; Los Angeles, CA & other locations.•Briefed Vice President Kamala Harris & Department of Labor Secretary Marty Walsh upon their arrival to IBEW Local #5's headquarters in Pittsburgh, PA. Served as liaison between IBEW Local #5, U.S. Secret Service, local political leadership, vendors, & White House staff for event layout, presentation, panelist & press entry/exit, VIP guest participation, attendee access, & setup.•Liaised between Democratic National Committee Staff, Senior White House Staff, White House Advance Staff, White House Communications Administration Staff, United States Secret Service, Office of Management & Administration, & other offices within the Executive Office of the President to facilitate successful events involving President Biden & VP Harris.•Coordinated setup, facilities, layout, & participant access for local fundraisers, confidential meetings, & other small-scale gatherings involving President Biden & VP Harris.𝐏𝐫𝐢𝐦𝐚𝐫𝐲 𝐒𝐤𝐢𝐥𝐥𝐬:Cross-Team Collaboration • Event Planning • Marketing

• Partner with state & municipal officials to discern their needs within the USDR Elections Program (https://www.usdigitalresponse.org/elections)• Collaborate with USDR Elections Program Leads to design bespoke software & platform solutions within the USDR toolkit to fulfill election officials’ needs• Record findings and learnings from partners’ experience and feeedback to improve future Program Leads’ experience• Experiment with novel platforms and integrations for Elections Program core technology stack (Airtable, SendGrid, etc. https://www.usdigitalresponse.org/election/admin-platform) to boost client success• Lead ad-hoc & recurring remote meetings with state and local elections officials to improve synergy on latest needs, challenges and opportunities for their specific deployment of USDR’s Election Program software package.• Collaborate with other USDR staff & volunteers to deploy iterative improvements and adjustments to the Alpine, MI-specific deployment• Assist the USDR Election Administration Program leads, collaborators, other volunteers and other stakeholders in achieving national OKR goals to ensure the long-term stability, solvency and affordability for all local government clients• Develop new & amplify existing internal USDR training materials for other, future volunteers• Communicate results, timelines, project status, team members’ contributions, and platform updates async to entire national Election Administration Platform USDR team via Slack, Email updates, Google Doc project trackers, meeting reports, and Airtable record updates to ensure all stakeholders & clients are fully informed, aware, and aligned on latest status.

• Support Executive Director & provide leadership in day-to-day tech, sales, partnership and publicity operations/strategy• Drive strategic priorities, initiatives, special projects & cross-functional efforts spanning all operational units• Manage All Hands programming, oversee internal staff meetings, including agendas, notes & action items• Diagnosed problems, created data-driven, actionable & scalable recommendations to solve them with accountability, executing leadership recommendations• Supervise and support day-to-day organization-wide administration & roadmap planning of enterprise-grade platforms including Slack Enterprise, Google Workspace Enterprise, Shopify, Google Cloud Platform, SendGrid, Airtable Enterprise, Github, AWS, ZenDesk Support, ZenDesk Sales, Nightfall.ai, Gamma.ai & Contentful.𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:• Developed opportunity and executed seven-figure contract management of organizational partnership with WhenToTest.org & Arizona State University, funded by subcontract of NIH NIBIB RADx Initiative grant #U54EB015408, to bring COVID-19 at-home Over-The-Counter (OTC) & Point-of-Care tests to Project N95’s online marketplace• Spearheaded coordinated national social media & influencer strategy to gain earned media coverage in NPR, New York Times, Washington Post, CNN, MSNBC, Reuters, USA Today, Scientific American & the WSJ.• Led initiative to recruit, train, motivate & direct a remote Social Media volunteer team, resulting in 3,700% growth in Twitter following, engaging with major influencers in health equity, COVID, & masking• Led overhaul of technical infrastructure to earn NIST 800-171 monthly deliverable certification to meet NIH sub-contract requirements𝐏𝐫𝐢𝐦𝐚𝐫𝐲 𝐒𝐤𝐢𝐥𝐥𝐬: Strategic Planning · Marketing Strategy · Digital Marketing · Social Media Marketing · Public Speaking · Strategic Communications · Project Management · Cross-Functional Collaboration · Program Management · Executive Coaching · Business Strategy

•Responsible for organization-wide network administration, toolset scoping, tech roadmap, long-term planning, & strategic leadership.•As a key member of leadership supported the creation of a fully-fledged, double-blind RFQ marketplace with group buying opportunities for individuals and medical associations alike, facilitating over 5 million units of PPE to medical facilities in 2020 alone•Provide organization-wide network administration for critical toolsets, including Airtable, Google Workspace, Slack, Intercom, Zoom, and Zapier.• Worked with the leadership team on key people initiatives including recruiting, organizational planning, team engagement & oversight of on-boarding processes to acquire & develop both volunteer & employee talent• Liaised with Tides Foundation to support ongoing seed support provided to support nascent fundraising efforts issued to Project N95 in staged tranches as donors provided philanthropic support via Tides Foundation's Project N95 Fund𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬•Recruited and brought on-board formal compensated HR personnel, with funding provided by Encore Fellowship Program•Helped organization grow from a rapid-response of 30 active volunteers in May 2020 to a 115-person strong team of volunteers and staff.• Oversaw technical divestiture from original SaaS provider, including AWS and G-Suite domain transfers, Github repository ownership, and API access controls• Supported transition from fully-fledged, double-blind RFQ marketplace into a 24/7 e-commerce platform• Built a custom applicant tracking system, with multi-round interview process, vetting, screening, & data dashboard, in a non-native relational online collaborative database, Airtable• Built protocol for on-boarding over 400 volunteers, interns & staff to learn culture, tools + mission• Directed & supervised variable team of up to two-dozen volunteer engineers, program managers, data scientists, data analysts, & more while leading the technology and people teams.

• Created onboarding, training, & development process to enable 200+ joining volunteers, interns & staff to learn culture, tools & mission•Built a custom applicant tracking system, with multi-round interview process, vetting, screening, & data dashboard, in a non-native relational online collaborative database, Airtable, allowing worldwide volunteers to collaborate in real time on a common dataset•Scaled organization from two-dozen volunteers to a full-fledged 7-department, 4-level-deep organization by recruiting & facilitating hiring of three positions, including Human Resources, Director of Sourcing, & Director of Frontline EngagementDirected variable team of up to 6 volunteers to screen over two thousand applications, onboarding 200+ volunteers, via 900+ candidate interviews in 4 months; created detailed 12 page playbook for said process to rapidly deploy new volunteers to screening team

•Served as building manager for Stanford Memorial Church & floor manager for the Center for Inter-Religious Community, Learning & Experiences (CIRCLE), the 3rd floor of the Old Union Building.•Served as primary point of contact in the Round Room in Stanford Memorial Church, supporting usage of the room as reception and office for events & office staff•Served as property operations /maintenance point of contact for facilitiesissues in assigned building(s): Stanford Memorial Church and 3rd floor ofOld Union (CIRCLE); assist, as needed, with reporting facilities related issues at Windhover to Director of Operations, Vice Provost for Student Affairs (VPSA).•Initiated work requests: coordinated and monitored routine maintenance services and assured their completion (trash, utilities, custodial, pest control, long term preservation, inspections, grounds, landscapes, alarms, systems & equipment)•Communicated maintenance work schedules with staff, and relevant others Schedule and coordinate contract work, third party vendors; hire via iProcurement as needed•Identified, recommended & implemented building operations & process modifications to the facility and general office procedures for increased productivity, efficiency and cost reduction•Managed the Office for Religious Life’s participation in the University clean up (i.e. excess, shredding, recycling, etc.) as well as sustainability programs (i.e. composting, energy conservation)•Responsible for property administration (inventory, supplies & maintenance)•Initiated, processed and followed through on financial transactions (i.e. Expense Requests, iProcurement, iJournals, CashNet, Cybersource)•Managed cash handling and banking process for collections in Stanford Memorial Church; updated process documents as needed•Coordinated Gift Transmittals (GT) process; maintain process document for all Gift processing•Maintained checkbook and banking at Wells Fargo

•Provided direct executive support to 1 VP & up to three Directors simultaneously, with over 1800 indirect reports in their remit, from the Global Google Data Center construction leadership team•Scheduled, maintained, & monitored numerous calendar appointments, including various recurring 1:1s, ad-hoc 1:1s, QBRs, extended team meetings, leadership meetings, weekly business reviews, small project team meetings, & ad-hoc high priority project/program meetings•Scheduled meetings with team members from over 1 dozen different data center locations, across as many as 8 different time zones•Coordinated logistics for multiple Global team summits in Singapore & Sunnyvale, California, including hotel, travel, expenses, •Managed over 5,000 independent calendar appointments, scheduling over 1,700 independent calendar appointments•Temporarily provided interim assistance to new directors during on-boarding periods, supporting 4 total leaders during these periods•Spearheaded usage of shareable, Google Doc “Executive Profiles” for new & existing leadership for rapid collaboration of administrative support needs, travel information, calendar preferences, & other preferences•Given permission to access one of Google’s most preeminent proprietary, secure, & innovative Data Center locations in Singapore; received briefing, walk-through, & tour from global & local engineering teams on Google Data Center design, plan, & future fleet execution𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬•Expertise in full suite of Google productivity tools, including Sheets, GDocs, Gmail, Calendar, Slides, Keep, Concur Travel Booking, & Drive•Completed multiple audits of calendar appointments for VP & two directors, •Reorganized of calendars for 1 VP & 1 Director, created robust spreadsheet calendar tracker to monitor hundreds of recurring meetings•Assisted Executive Administrative Business Partner with relocation of over 140 persons, managing multiple logistical details for the office relocation

•Personally staffed the President for calls to foreign heads of state, Cabinet Secretaries, Members of Congress, senior White House advisors, state and local government officials, the First Family, and private citizens•Determined proper call routing for the President, Vice President, Senior White House staff, National Security Council staff, the White House Situation Room, Eexecutive Office of the President (EOP) offices, Cabinet Secretaries, and public callers during developing international and national incidents•Managed processing and approval of thousands of conference calls annually for EOP offices, including calls with up to 10,000 participants, among them the President, Vice President, senior White House staff, and Members of Congress•Coordinated distribution of relevant public Press reports and internal White House Situation Room incident reports to switchboard team•Ensured maintenance of White House mission essential functions during continuity events as member of EOP’s Continuity of Operations (COOP) team•Held active security clearance: Adjudicated to Top Secret, granted Secret•Cleared and briefed to access US Secret Services' White House Complex 'Worker and Visitor Entrance System’Achievements•Completed full audit of 300+ page directory listings for VIPs, all Cabinet members, 535 Members of Congress, & all 50 Governors•Spearheaded creation of new training regimen for office which requests over 60% of total EOP conference call budget outlays•Supervised 2016 WH Easter Egg Roll Ellipse entrance staff team of 80+, responsible for entry of over 35,000 guests thru 6 timeframes throughout day•Led teams for numerous White House events, including 6 State Arrivals (with up to 11,000 guests), 5 Easter Egg Rolls (35,000+ guests), & multiple Executive Residence Social functions (black tie events, State Dinners, & medal ceremonies)

•Organize logistics of Presidential trips, including large-scale crowd planning, hotel lodging, VIP guest handling, & press setup •Cultivate creative organizational solutions for successful event planning, brokering consensus between all stakeholders, balancing shifting timetables, fluid participants, reorganized priorities, compelling budget obligations, & developing current eventsAchievements •Directed logistical support for over 15 Presidential trips, including: Remarks on Middle East and North Africa, State Dept.; Sept. 11th Anniversary Memorial Service, Kennedy Center; visit to Holocaust Museum; NCCIC, Undisclosed Location, VA; Nat'l Prayer Breakfast, Washington, DC Hilton Hotel; Edmund Pettus Bridge, Selma, AL; ODNI, McLean, VA; CIA, Langley, VA; Yosemite Valley, Yosemite Nat'l Park, CA•Liaised between Nat'l Security Staff, Department of Homeland Security (DHS) & US Secret Service for the President's visit to DHS' National Cybersecurity & Communications Integration Center (NCCIC) top secret sensitive compartmented information facility •Coordinated lodging, trip plans, transportation system, & structure of the First Family's weekend overnight stay in Yosemite Valley on Father's Day weekend, June, 2016•Briefed President Obama upon his arrival to Forsyth Technical Community College Engineering & Sciences building. Served as laison between college President, faculty, & students, U.S. Secret Service, members of Congress, vendors, and White House staff for event processes

•Steered financial audits, payroll management, & volunteer management as personal assistant for executive chef Steve Badt•Led volunteer teams in preparation of 300+ individual daily hot 5-course meals

•Earned numerous accolades from guests, including Hamilton Hero award for outstanding job performance•Ensured integrity of day-to-day finances through meticulous analysis of previous business day's transactions in nightly reviews•Compiled daily financial audit and sales flash report, detailing expenses/revenues of hotel, 14K restaurant, and in-house Starbucks franchise

•Worked 80+ hr. work weeks, 7 days a week, as a paid campaign staffer for bellweather Bucks County, Pennsylvania, organizing the communities of Chalfont, New Britain, Warrington, and Warminster to support Barack Obama and Joe Biden•Trained large groups of volunteers in complex persuasion and voter registration efforts. Coordinated daily voter registration and persuasion efforts in multiple staging locations, reaching as many as 2,000+ households daily.•Conducted political outreach and field organizing for all of Central Bucks County, PA from June 30 – September 17 2008, including mentorship of Organizing Fellows program interns•Filled crucial leadership roles during management changes, including county-wide Faith Outreach efforts•Adapted national messaging strategy to specific and diverse constituencies•In select precincts I oversaw: won 18,534 votes (51.28%) for Obama/Biden to 17,257 votes (47.75%) for McCain/Palin, Our 3.5-point win was nearly 8 percentage points greater than Kerry/Edwards garnered against Bush/Cheney in 2004 (in those same selected precincts)•County-wide results: 54.0% (178,345 votes) for Obama-Biden vs. 45.0% (149,860 votes) for McCain-Palin (Source: New York Times County Results as of Dec. 8, 2008)

•Helped coordinate outreach to various constituencies, including rural and suburban voters in Lincoln County•Reached Sioux Falls after a car ride from Frankfort, KY to Gary, Indiana, followed by a bus to Minneapolis-Saint Paul, MN, followed by a ride by campaign-supporter car to the Sioux Falls, SD campaign headquarters

•Coordinated voter contact, persuasion, visibility and other efforts among rural and suburban voters•Lived in supporter-provided housing, working out of local temporary campaign office

•Worked on campaign while simultaneously completing final semester of college•Analyzed voter data for strategic deployment of volunteers and campaign resources•Designed and directed targeted issue advocacy•Established a database of over 59 local volunteers•Worked with local Democratic party and organizations to secure a local campaign office•Registered over 350 new voters over a two-day canvass of downtown Richmond, Indiana•Voter contact efforts resulted in enormous gains for Democratic engagement in Wayne County, Indiana; 70% of all voters who participated in the May 6, 2008 primary voted in the Democratic primary versus just 4,841 voters who turned out for the GOP primary

•Assisted in "Get Out The Vote," operations, canvassing Obama supporters to distribute polling location information to encourage turnout in priority precincts and communities.

•Assisted in extensive voter contact and issue-based persuasion across diverse constituencies, including rural, urban, and suburban precincts, reaching hundreds of voters daily through canvassing, phone banking, and correspondence

•Lived in tent for entirety of internship at the joint Sierra Club campsite in Yosemite Valley•Assisted in oversight of daily operations and management of Visitor's Center volunteers, educating attendees in environmental issues, history of park stewardship, including John Muir's legendary activism to protect the valley and surrounding watershed•Spearheaded creation, structure, and format of guided tours for children on photography and environmentalism, educating family groups on topics of geology, botany, biodiversity, stewardship, and art

•Oversaw storage and delivery of luggage for entirety of Disneyland hotel as a Bell Clerk. Helped to manage customer inquiries, complaints, concerns, and other issues for the 900+ room hotel. Coordinated receipt, storage, and delivery of thousands of pieces of luggage daily•Received extensive, multi-stage, weeks-long world-class training in customer service•As bell-clerk trainer, inculcated new staff on Disney corporate culture, resort layout, services, and logistics, extensive & dynamic customer service strategies, traditions, and obligations.•Responsible for providing a welcoming atmosphere and eager service for any and all guests entering the hotel. Assisted with various customer inquiries throughout the day, even issues outside of the specific purview of bell services. These included problems with room reservations, room service, housekeeping, access to the theme parks and other resort amenities•As graveyard bellman, responsible for entirety of front-of-house services, including valet and bell services, including delivery of checkout bills to as many as 500 guest rooms, as well as any extraneous customer requests. Trusted with comprehensive hotel keys to carry out duties