John Clow Email & Phone Number

Phoenix, Arizona, Us

MentorAPM is disruptive Asset Performance & Work Management software built for water/wastewater utilities, to help you align your agency, understand your utility, and optimize operational performance, risk and cost for sustainable service delivery. MentorAPM offers a superior solution for utilities of all sizes at prices and terms that make sense. The MentorAPM suite is based on decades of operational experience. It gives frustrated utility managers superior tools and strategies so you can understand your utility at a new level and unlock hidden business value. MentorAPM provides risk-based decision support to improve performance, reduce your risk, and drive efficiency, all at the lowest cost possible. MentorAPM software is supported by coaching and a methodology that helps you best implement asset management and get full value from your investment of time and money.

Scottsdale, Az, Us

Austin, Texas, Us

Responsible for managing business operations and resources for the Utilities Global Business Unit North America Services Workforce Management Solution Practice. The Workforce Management Solution Practice focuses on the Work and Asset Management and Mobile Workforce Management applications that are in the Utilities Global Business Unit product suite.Responsible for managing the three main pillars of a practice: people management, delivery management and sales enablement. Accountable for operational/financial metrics and overall business results of practice. Responsible for maintaining strategic direction, ensuring profitable growth of the practice, quality of consulting delivery, and maintaining customer referenceability. Develop strategy and plans to successfully implement operational policies and achieve business objectives. Accountable for managing and growing a significant revenue stream and customer base. Responsible for managing a team of eighteen (18) first line managers and/or senior level individual contributors.

Austin, Texas, Us

Responsible for selling Oracle services to existing electric utilities in the Managed Service division. Managed Services is an organization which resides within Professional Services and is dedicated to meeting the post implementation needs of utility clients across all Oracle Utility products. Services provided by the Managed Services Team include support of all custom code, new development, environment management, consulting and field services, business process transformation and application optimization.Responsible for building a trusting relationship with customers by demonstrating an understanding of their business and service needs. Collaborated with customers on new strategic initiatives in the development of short, medium, and long term plans to achieve strategic objectives. Increases the customers' perception of value received through partnership with the Oracle Utilities Business Unit.Well-versed in contract management procedures, policies and negotiating techniques.Fiscal Year 2008 total sales booking was $2.8 million which represented 112% of target quota and was achieved in an eight (8) month period.Fiscal Year 2009 total sales booking was $6.8 million which represented 170% of target quota.

Austin, Texas, Us

Simultaneously severed as Project Director for the Hillsborough County Water Department, City and County of Honolulu Environmental Services Department and American Water projects in implementing the Oracle Work and Asset Management (WAM) application. Responsible for providing consulting services for the information management and business process redesign needs of clients seeking to make significant improvements in overall performance. Project management is provided for clients who have chosen to implement the Oracle WAM solution as the means to achieve a breakthrough in performance associated with asset, work and materials management. As Project Director was responsible for the overall successful completion of each project by managing a team of ten (10) business architects, technical architects and trainers. This was accomplished by setting timelines, goals and objectives and couciling employees on performance issues.

Us

Simultaneously severed as Project Director for the Hillsborough County Water Department, City and County of Honolulu Environmental Services Department and American Water projects in implementing the Oracle Work and Asset Management (WAM) application. Responsible for providing consulting services for the information management and business process redesign needs of clients seeking to make significant improvements in overall performance. Project management is provided for clients who have chosen to implement the Oracle WAM solution as the means to achieve a breakthrough in performance associated with asset, work and materials management. As Project Director was responsible for the overall successful completion of each project by managing a team of ten (10) business architects, technical architects and trainers. This was accomplished by setting timelines, goals and objectives and couciling employees on performance issues.

with SPL WorldGroup, Inc. in 2005); Functional lead for business operations of large-scale software implementations of Oracle WAM application. Conducted process assessments and needs analysis to develop workflow enhancements. Responsible for developing education plans and designing user guides and other supporting material. Conducted training sessions and business enhancement tutorials by working closely with clients on the best use of the software solution to achieve the their desired results. Advised organizations through changes and upgrades to business processes and improved operations. Conducted full cycle implementations for multi-site organizations such as Veolia Water.

Served as a Senior Quality Assurance Engineer for a start-up company that focused on B-to-B accounts receivable reconciliation. Responsible for coordinating and scheduling product component testing within the QA Team during release schedules. This included facilitating meetings with engineering to finalize test plans, test cases, and testing schedules. Other responsibilities and accomplishments included implementing the testing infrastructure using a third party tool (Mercury Test Suite), developed test procedures, team lead on product design reviews, system and product upgrades to QA environment during testing cycles, test plan and test case development, black box testing, white-box testing, process and data flow diagramming, key member in coordinating client demonstrations on in-house environments, and analyzing products for automation testing.

Responsible for assisting the project Lead Consultant in assessing the client’s current and future business needs, application modification designs, baseline product impact analysis, providing support to the interface development, data migration, and system configuration teams, and project reporting to the client and senior management.

Business

Business