John Cockerill Email & Phone Number

Highly motivated, self-starting and results-oriented pre-sales systems engineer with extensive experience capturing customer requirements and designing network solutions for global enterprises. Highly adept at presenting advanced and complex information in a way for customers to easily understand. Team player and collaborator. Excel at taking the initiative on new roles and projects with a proven record of quickly learning new technologies. Possess expertise in overseeing IT projects from conception to on-time completion. Accomplished at collaborating on sales strategies, relationship building, solution selling, problem solving and creating enduring customer satisfaction.* Provide world-class, customized technical solutions supporting multiple requirements by collaborating with existing clients and new clients. Focus on client business drivers and functionality requirements. * Deliver pre and post-sales support to regional sales center supporting multiple sales teams and partnering with internal teams. * Developed “Trusted Advisor” role with multiple global enterprises presenting solutions to resolve customer challenges. * Enable network engineering designs by interfacing with client management and technical associate clients of company. * Supply technical presentations and knowledge transfers to clients on multiple technologies for technical and non-technical audiences. *Championed technical leadership and migration planning for technologies, including SASE, SD WAN, cloud computing, SIP Voice, and security. * Boosted client’s IT infrastructure by recommending additional AT&T services. * Conveyed hands-on support for multiple pilot networks, customer lab trials, and proof-of-concept implementations with multiple company service offerings. * Enhanced staff development and performance by providing mentoring and knowledge sharing for other Systems Engineers globally, and developing and delivering technical/operational training for multiple internal teams.

Listed skills include Management, Leadership, Training, Process Improvement, and 26 others.