• Led cross-functional teams in clinical application technology product development for a PACE payer organization, providing critical insights to the C-suite for informed decision-making on technical strategies.• Spearheaded the standardization of EHR and application processes, fostering efficient and aggressive expansion initiatives to meet organizational goals.• Successfully implemented an HCC tool, resulting in a substantial $15M increase in claims revenue and heightened provider efficiency.• Identified $1 million in yearly savings through renegotiating application licenses and eliminating redundant duplicate applications.• Managed budget allocations for all SaaS and Clinical Applications.• Led project teams and management of various enterprise application procurement, implementations, and integrations (API/HL7) with a fully remote informatics and technology team that includes project management, system training, software/application support, analysts, and other units responsible for technology operations and service delivery, ensuring seamless technology adoption and operational continuity.• Implemented an Agile release methodology within the applications department, establishing consistent, controlled delivery and enhancing project predictability.• Played a pivotal role as a technology strategy and roadmap team member, optimizing existing systems and driving the development of modern digital platforms and practices to improve overall operational efficiency and performance. • Additionally, supported over 150 enterprise applications with a fully remote and partial offshore information systems development team, evaluated and recommended technology solutions, implemented Salesforce for a notable 20% YoY enrollment increase, developed high-level data strategy and integration, and ensured compliance with regulations (SOX, HIPAA, HITRUST, SOC2) while actively assisting with audits.

• Senior Technology Leader within the Executive Leadership team and strategized, managed, integrated, and coordinated IT and IS direction and organizational roadmap.• Worked with corporate leadership teams to align business goals with IT investments.• Owned end-to-end SaaS ERP and CRM vendor and customer engagement, technical budget, technical strategy, technology operations, and service delivery for 500 employees across three corporate facilities and forty-four remote branches.• Contributed to 200% organizational growth and 33% YoY sales increase through Salesforce automation and efficiencies.• Led a cross-functional team to optimize pricing strategies for key accounts, resulting in a 30% increase in profit margins and a 10% boost in customer retention rates.• Oversaw the design and development of new asset management mobile apps as the Product Owner, resulting in a 33% reduction in customer service requests.• Restructured IT department, reducing expenses by $500k.• Generated $1MM annual revenue growth by spearheading GTM strategy, establishing customer support, and launching existing internal software into a recurring revenue SaaS model.• Instilled an Agile philosophy and a Scrum methodology within the onshore and offshore development team, leading to better customer satisfaction, control, risks, and reduced cost and waste.• Oversaw and coordinated the migration to Microsoft Azure Cloud from all legacy systems and development and full migration to Intune device management.• Boosted service ticket throughput by 40% through SLAs, ITIL workflows, and metrics for senior management.• Developed and implemented industry-standard policies and procedures to enhance operational efficiency, ensure workplace safety, and foster accountability within the IT environment.

• Managed analysis, design, UAT, migration, implementation, and integration of Cerner and clinical software as part of the Advanced Clinical Informatics (ACI) team. • Managed relations with Cerner vendor analyst teams and hospital clinical teams.• Introduced network-wide application security measures for 40+ hospitals and 400+ clinics (170K+ staff). • Assisted in acquiring and integrating nine hospital networks and spearheaded EMR standardizations across new facilities to adhere to the Tenet standard.• Collaborated with vendors on product evaluations, road mapping, and contract negotiation.• Led a team of analysts (two Tenet badged, four Dell/NTT specialists, and partnered with Cerner AMS). Engaged with numerous departmental and vendor partners nationwide.• Partnered with inside and outside legal counsel and participated in legal depositions as a Product Owner and Cerner EMR subject matter expert.• Aligned with teams responsible for software upgrades; introduced digital capabilities and modernized inefficient, costly, and insecure workflows.

• Led clinical information analysts and clinical informatics teams supporting Cerner EHR systems and clinical applications such as ambulatory, radiology, laboratory, and pharmacy systems.• As Interim Clinical Applications Director, oversaw the integration of two standalone ERs and managed the go-live of a new Cancer Center integration during Director and CIO absences.• Partnered with clinical and business leaders to design and implement Cerner OB (Maternity Health and Fetal Monitoring), Cerner ER (FirstNet), and Cerner Surgical (SurgiNet) Millenium functions to remove all paper charting.• Integrated with the five largest state and national Health Information Exchanges (HIE).• Selected and implemented McKesson Paragon to streamline finances, billing, HIM and coding.• Decreased lab results delivery time by 67% by negotiating data-sharing agreements and integrating partner clinics and cancer center labs/radiology into the EMR.• Reduced nurse charting time by 1 hour per shift through Cerner Biomedical Device and Anesthesia Integrations to allow real-time patient data in the EMR.• Deployed Teledoc telemedicine tools to enhance remote specialist consultations.• Implemented data warehouse integrations for user-friendly reporting dashboards, enabling insights into metrics like patient satisfaction, infection rates, readmissions, mortality, length of stay, and compliance using PowerBI.

- Served as the Interim Clinical Applications Director in the absence of a Director and CIO and managed the integration and go-live of a new Cancer Center integration.

- Conducted a comprehensive gap workflow analysis to enhance the Cerner EMR suite and clinical operations training and adoption to eliminate Physician and Nurse team bottlenecks.