John Cogar Email & Phone Number

United States

Assist owner in providing Remote Monitoring and Management services to his clients, which include: o 24x7x365 monitoring of networks and systems – including servers, desktops and mobile devices o Troubleshooting and remediation for any processes or services that fail o Patch deployment, Service Pack installation and anti-virus support o Verification and management of data backups o Full-service 24x7x365 Help Desk

Lebanon, Tennessee

· Bench test and inspection of repaired Comcast cables boxes prior to refurbishing· Inspection of refurbished Comcast cable boxes and packaging prior to shipment

Lebanon, Tn

Contracted to CTDI (Communications Test Design, Inc.)Apr – May, 2016; Nov, 2016 – Jul, 2017· Bench test and inspection of repaired Comcast cables boxes prior to refurbishing· Inspection of refurbished Comcast cable boxes and packaging prior to shipment

Mcminnville, Tn

Contracted to Ascension St. Thomas River Park Hospital.· Imaged, Configured, and Deployed Desktops, Laptops, and Peripherals utilizing the Microsoft Deployment Toolkit, Lite Touch strategy· These improvements were for an Infrastructure Upgrade to minimum Cerner hardware and software requirements after Ascension’s purchase of 4 hospitals· Meeting the specified cut-over target date, we succeeded in ensuring operability and continuity of data connections and software technologies from those previously existing to the planned future systems· Duties also included assembling various wall mount assemblies and battery powered rolling carts for use within the hospitals· Observance of HIPPA requirements were maintained throughout the project regarding all hardware, software, and data

Lebanon, Tn

· Personal Computer hardware repairs / upgrades, OS (Windows & Linux) and software installations, malware removal, and miscellaneous services as required· For small offices install network wiring, equipment and racks; configure wireless and wired routers; and miscellaneous services· Assist and train as needed for Windows 7, 8.1, and 10; MS Office; and various other software

Nashville, Tn

Contracted to Barge Waggoner Sumner & Cannon, Inc.· 2010-2011 – Existing Systems Compatibility and Documentation Team Leader during $1.5M Infrastructure Upgrade· 2012-2014 – ResourceTek (BWSC subsidiary) Primary Support Liaison & Equipment / Software License Manager· 2010-2014 – BWSC Help Desk (receiving phone calls, emails, and auto-generated tickets) o Primarily, CADD (Bentley Microstation & Autodesk AutoCAD) Customizations / Workspaces Specialist o Secondarily, all other issues received regarding Network, Servers, Workstations, Peripherals, and Software· 2010-2014 – Manage Windows 2012 & R2, 2008 & R2, and 2003 & R2 Server (Enterprise Licenses, Symantec AV, SMS 2003, et al.)· 2010-2013 – Administrator – NEC NEAX 2400 PBX Phone Switch (Nashville Office) (system retired in 2013)· Task assignments were managed utilizing several Help-Desk ticketing systems to document and track issues

Nashville, Tn

· Autodesk AutoCAD 2008 – Design & prepare machine assembly weldment, machining, fabrication, & detail drawings· Autodesk Inventor 2008 – 3D Modeling of component parts and assemblies to generate project drawing sets· Provide support as needed for local area network, file server storage, backups, archiving, and workstations

Nashville, Tn

· Manage Windows 2003 & R2, 2000, and NT 4.0 Servers (Enterprise Licenses, Symantec AV, SMS 2003, et al.)· Administrator – NEC NEAX 2400 PBX Phone Switch (Nashville Office)· Administrator – VAX Accounting Server (retired in 2003, migrated to Windows Server platform)· Task assignments were managed utilizing several Help-Desk systems to document and track issues

Mount Juliet, Tn

· Manage hardware and software for Windows NT 4.0 Server & Windows 95 Workstations· In-depth support & production operation of Autodesk AutoCAD Release 13, Intergraph Microstation 95, and SOS PIPE+

Lebanon, Tn

· Design, prepare, and issue fabrication packages for shop; including cutting schedules, flat patterns, subassembly design, routing, assembly design, shipping schedules, and bills of materials. Prepare drawings utilizing AutoCAD Rel. 12, Rebis Pro-Pipe ver. 12.1, on Novell ver. 3.12 network. Hardware and Software system maintenance on IBM PC compatibles.· Wrote GWBasic programs to speed up calculations for use in AutoCAD, and to optimize utilization of pipe stock for cutting schedules. Utilized and developed Excel spreadsheets for many types of calculations. This included developing export/import routines to transfer Rebis Pro-Pipe data into Excel for generation of cumulative cutting schedules, etc.· Trained and assisted in the planning and installation of the plant’s first CNC equipment, a plasma-arc plate burner. Proprietary software utilized AutoCAD DXF files to create tool paths, and also optimized nesting multiple parts for better utilization of plate stock. Maintained Engineering Department side hardware and software of network link to controller in the plant. Operated the production side CNC equipment for one month during a labor strike.