John Cole Iii, Mba Email & Phone Number

Ottawa, Ontario, Ca

Plantation, Florida, Us

Influenced the behaviors of same level peers to take part in a week over week glidepath metric transition to 175 units per labor hour Developed employees through leadership coaching, time management, communication, and employee engagement, which resulted in two employees being selected for area manager opportunities and three employees being promoted for lead opportunities. Oversaw the reduction of overstock unpickable item storage from 600 units on average to sub 300 consistently Utilized opportunity through engagement to develop bench strength operationally while finding skill set matches for team members leading to a site record for department volume, record hourly volume, and a record production goal. Currently involved within a project that will allow us to improve customer satisfaction via operational quality improvement Engaged in the opportunity to be a leadership program facilitator for new on-boarding managers with Chewy.

West Chester, Pa, Us

Constructed and implemented a management training program for newly promoted supervisors, leads and sections heads focusing on the first 90 days.Led the implementation of operational flow to reduce pallet handles by 42% by maximizing warehouse capacity.Led the implementation of outbound freight quality check to reduce mishandled loadouts, misrouted freight, and short ships by 86%.Maintained Inventory control and cycle count responsibility for high value product to eliminate potential financial loses by identifying and reporting discrepancies in the inventory system resulting in a 99.99997% inventory accuracy rate. Utilized the 5S standard to improve desk agent standards from a monthly audit goal of 0.94 to 3.4 on a 4.0 scale.

Bellevue, Washington, Us

Coordinate and oversee daily work flows between client, customer service and warehouse floorPlan and monitor staffing requirements to ensure productivity, profitability and high service levels to clientWork with Distribution Manager to develop, maintain and enforce Standard Operating ProceduresEnsure orders, receipts, returns and special projects are completed on time and accuratelyResponsible for inventory checks being in place (cycle count schedule)Review open orders deck dailyEnsure staff is trained on client specific requirements, retailer specific requirements, forklift and MHE requirements as well as good warehouse practicesReview incident log on at least weekly basis with warehouse and customer service staffEnsure Housekeeping program in effect and monitoredFacility and racking layout for best flowMHE (Material Handling Equipment) is in good working order

Bellevue, Washington, Us

Workload distribution to 2nd shift team including prioritization of all tasks to delegate to staff Provide leadership to staff Cooperate with office staff to ensure timely execution of all freight movement in and out of the facility Ensure quality through use and adherence to policies and procedures Weekend scheduling, and maintaining sufficient staffing for daily responsibilities including vacation authorizationsEnsuring compliance of health, safety, and security proceduresDevelop and mentor Team Leads and/or Agents to ensure the #2 individual(s) are identifiedGood interpersonal skills with effective communicationEnsure inbound freight is received timely within company standardsLeading daily start of shift meetings including updates on safety, quality, and action itemsMaintain warehouse cleanliness to operational standardsMaintain warehouse equipment to operational standards i.e. forklifts, dock doors/plates, etc.Maintain supply inventory i.e. shipment label stock, markers, gloves, tape measurers, etc.

Atlanta, Ga, Us

Maintains awareness of security issues among employees by conducting new hire orientation and attending cross-functional department meetings Investigates incidents and prepares case reports Develops and maintains sources of information Conducts security audits Trains and develops specialist and administrative employees, assigns work, coordinates office activities and conducts employee evaluations, salary reviews and Teach Learn Act (TLA) meetingsResolves employee and customer issuesDemonstrates excellent problem-solving, organizational and analytical skills; good communicatorSelf-starter who can work under minimal supervision; uses good judgment; able to work under strict deadlinesDemonstrates leadership, flexibility and ability to think aheadProficient in Microsoft Office products (Word, Excel, Access, PowerPoint)

Master Of Business Administration - Mba, Business Administration And Management

Bachelor Of Applied Arts And Sciences, Logistic Operations