Sales Manager
CurrentOversee all sales and agency operations to ensure agency success with minimal supervision. Sell personal and commercial lines of insurance.Forge relationships with customers through trust building, problem solving, and availability. Specialize in client retention (over 97%). Attend networking groups to drive relationships and build agency reputation. Drive product usage.Address customer complaints and concerns (claims, policy adjustments, payments, etc.). Provide agency owners valuable insights to improve sales, expenditures, efficiencies and sales tactics. Work closely with underwriting to ensure policy guidelines are met.