As a Software Quality Engineer II at Optum Rx, I provide functional testing expertise within a global delivery model to healthcare clients. I have 10+ years of experience in business analysis, system integration and user acceptance testing, and data analysis and visualization. I am a certified Scrum Master, Agile Tester, and SAFe Agilist, and I use these credentials to bridge gaps between business and technical members of cross-functional teams and ensure delivery of quality solutions that meet the exacting standards of our clients in compliance with Medicaid standards.I leverage my leadership and problem-solving skills to deliver results in all phases of SDLC, using tools and methodologies such as Scrum, Data Science, and Tableau. I have successfully completed multiple projects involving software implementations, ETL, as well as creating dashboards and reports to support decision making and performance monitoring. I am passionate about improving the quality and efficiency of software products and services that enhance the health and well-being of millions of users.