John Concepcion Email and Phone Number
With over 10 years in the BPO industry and 7 years as a Senior Lead Generation Specialist, I specialize in connecting businesses with tailored IT infrastructure, cybersecurity, and software solutions. My expertise lies in understanding the unique challenges faced by IT managers and decision-makers, primarily in the SME sector, and delivering high-quality leads that drive growth.Currently, as the Warehouse Manager at Elephant Pal, I oversee all aspects of warehouse operations, including production planning, scheduling, inventory management, quality control, and maintenance. Leading a team of 100 workers, I have successfully developed and implemented strategies that improved operational efficiency, reduced costs, and enhanced product quality, ensuring the company meets its objectives and achieves sustained growth.I am proficient in tools such as HubSpot CRM, Zoho, Google Suite, Zoom, and Microsoft Office, enabling me to optimize workflows and improve efficiency.If you're looking for a professional with a proven track record in both lead generation and operational management, let's connect!
Icumulus
View- Website:
- icumulus.ai
- Employees:
- 38
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Business Development RepresentativeIcumulusManila, Ncr, Ph
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Warehouse ManagerElephant Pal May 2024 - PresentObando, BulacanDirect all aspects of plant operations, including production planning, scheduling, inventory management, quality control, and maintenance. Oversee daily warehouse operations, including receiving, storing, and shipping of products. Develop and implement strategies to improve operational efficiency, reduce costs, and enhance product quality. -
Senior Lead Generation SpecialistVerticurl (A Wpp Company) Mar 2017 - May 2024Singapore, SingaporeSpecialized in connecting businesses with customized IT infrastructure, cybersecurity, and software solutions. Adept at understanding the unique challenges of IT managers and decision-makers, particularly in the SME sector, and delivering high-quality leads that drive business growth. Successfully managed lead-generation campaigns across Australia, New Zealand, and ASEAN regions, achieving consistent results in client acquisition and revenue generation. Key expertise includes generating leads through strategic communication, building relationships with decision-makers, accurately capturing client needs, resolving complex issues, and aligning IT solutions with market dynamics and objectives. -
Billing AnalystShell Shared Services (Asia) B.V. Sep 2016 - Feb 2017Makati, National Capital Region, PhilippinesCommunicate all processing issues effectively on a daily basis to the Retail Finance team for direction / query resolution. Manually post the transaction to the system using SAP. Understanding accurate General Ledger accounts to be used in processing transactions. Ensuring postings are invoiced accurately and included in Accounts Receivable account. Communicate with vendors to make sure that the invoice will be paid on time. Collaboration with other parties included in the E2E process and Handling Customers Disputes. -
Customer Service ProfessionalShell Shared Services (Asia) B.V. Oct 2011 - Sep 2016Makati, National Capital Region, PhilippinesHandle customers’ complaints and feedbacks for our local Shell retail site in the United States. One of the Focal person for General Public Inquiries Team, handles escalated call. Providing ideas and resolution to my colleagues to resolve the customer's concerns and inquiries. Provides assistance to our Wholesalers for any disputes on their invoices and coordinates it with the right team to resolve the issue and handle any concerns related to the business. Developing close relationships with other organizations and business partners in order to provide resolution to our customers.
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Reservation Sales AgentIhg - Sc Reservations Philippines Sep 2006 - Oct 2011Makati, National Capital Region, PhilippinesMaximize room bookings by delivering a pleasant and efficient reservations service, by phone. Ensure that a balance is created between meeting customers’ needs and contributing to the company’s revenues. In-depth knowledge of our properties in Asia, Australia and New Zealand, US, Canada hotel facilities, rooms and any special promotions on offer, in order to meet the guest’s needs. Maintain good in stats and meeting KPI’s to help the team to stay top.
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Customer Service RepresentativeTeleperformance Philippines Mar 2006 - Sep 2006Ortigas, PasigDelivers superior service to our customers. Keep customers files complete, up-to-date and accurate. Advising customers about our products, services and other opportunities. Tell our customers how and where to conveniently access their account information.
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Area Marketing CoordinatorWenphil Corporation Sep 2005 - Jan 2006Alabang, MuntinlupaCoordinates with contact persons for sponsorship and possible tie-ups. Analyzes and plans activities of the store. Ensures that the objectives or goals of the Local Store Marketing (LSM) are carried out within the specified area. Monitors and asks for feedbacks in relation to marketing activities and competitive information.
John Concepcion Education Details
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Computer Programming, Specific Applications
Frequently Asked Questions about John Concepcion
What company does John Concepcion work for?
John Concepcion works for Icumulus
What is John Concepcion's role at the current company?
John Concepcion's current role is Business Development Representative.
What schools did John Concepcion attend?
John Concepcion attended De La Salle-College Of Saint Benilde.
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John Concepcion
Ceo Of Unilever Rfm Ice Cream Inc. Founder And Ceo Of Standard Hospitality GroupMakati -
John Concepcion
Philippines
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