John Copeland Email and Phone Number

Ensuring the smooth running of the IT infrastructure together with managing the underlying security, virtualisation, messaging and storage infrastructure to ensure a great service.Specific day to day tasks include managing the following:• VMware virtualised infrastructure• Exchange 2010 DAG utilising Enterprise Vault (EV) mail archival• SQL 2005 , 2008, 2012 & 2014 physical clusters and virtual instances• Netapp FAS3140 SAN's providing shared storage hosting SQL, Exchange and EV LUN's• Netapp FAS2554 SAN's providing shared storage hosting VMware datastores and CIF shares• Cisco Ironport WSA and ESA providing Web and Email filtering

● Administered and maintained Windows Active Directory utilising Server 2000 and 2003 and Citrix PS4 infrastructure.● Implemented and maintained multiple SQL 2005 Clusters.● Implemented and maintained Exchange 5.5 infrastructure.● Installed, configured and maintained remote sites utilising VPN links over broadband or leased lines.● Worked with 3rd parties and customers to facilitate maximum business uptime.● Provided guidance and advice for technical solutions.

● Part of a specialist Internet Infrastructure team managing the Council’s key core infrastructure.● Secured and patched all infrastructure.● Provided architectural solutions for DNS, Email, Proxy, SQL and Web servers.● Managed and maintained Antivirus migration utilising Trend Server Protect, Scanmail and Interscan to protect Council data.● Advised and supported the Network and Desktop teams.

● General systems administration and maintenance.● Configured and maintained backups and restores.● Supported dumb terminal clients.