John Corcoran Email & Phone Number

Nashville / Memphis, Tn

Provide help desk support and troubleshooting services for 500 users, including development of IT policies and procedures. Conduct data backup and disaster recovery testing, implementing solutions to make networks more secure. Engage IT vendors and negotiate contracts based on evolving business needs. Develop annual IT budget and track expenses. Areas of support include:" Server administration: Microsoft Server 2000 through 2012R2" Exchange Server 2003-2010" Active Directory for Server 2005 and 2012." AS400 Server V5R3 through V7R0." VMWare vSphere/vCenter virtual server environment." Advanced Operating System support and configuration: Microsoft Windows 2000-Windows 10, OSX" Microsoft Office Professional Suite of Products 2003-2016." Mobile device configuration (Android & iOS) in a business setting" Project Management in IT Software development and Hardware deployment" Hardware deployment: Mitel/ShoreTel phones, MS Servers, PCs, and network peripherals." WAN network management/Security with Meraki and Sonicwall devices" Microsoft Enterprise license administration" Vendor ManagementKey Accomplishments:" Consolidated seven subsidiary company LAN networks into a unified WAN utilizing VPNs, in multiple states, into single active directory domain network." Installed and configured AS400 servers at five locations." Implemented automobile auction internet simulcast across five locations." Deployed a unified ShoreTel phone systems for six locations.

Memphis, Tn

Responsible for support and training for IT staff and end users; budgeting for an IT department of three supporting 750 users in 16 remote locations. With stakeholders, identified IT needs and develops plans to meet those needs. Specified hardware and software requirements, evaluates vendors and manages outsourced projects. AS400 and Windows server management, development and implementation of security policy.Key contributions: Oversaw two major platform migrations of business system software and two hardware refresh cycles. Implemented long-term planning for information systems. Reduced the per-user expense of IT infrastructure by 20% over seven years.

Memphis, Tn

Planning and management of IT projects. Provides initial research and specification, vendor management, and oversight of budgeting, resource allocation and project execution. Leading matrixed teams of 2 to 15 professionals using waterfall and agile methodology as appropriate. Responsible for client communication and project specification

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