John Cotter Email & Phone Number

Philadelphia, Pa, Us

Chicago, Il, Us

• Until 11/4/24 I was an employee of Innovisk Capital Partners, which was then acquired by Ryan Specialty. My role and responsibilities have not changed with the acquisition. • Interpret users' business needs and produce functional specifications/descriptions• Build and manage opportunity and idea backlog aligning with business/tech strategy and priorities• Analyze and document business processes• Assess impact of changes to other applications and business users• Conduct change impact analysis to assess the potential implications of changes and documents business rules, functions and requirements.• Work day-to-day with the scrum team(s) clarifying business requirements, removing roadblocks, constantly communicating and gaining alignment around feature or product strategy.• Ensure delivery of scope, partners with scrum team to ensure user stories are clear, removes barriers for team members and resolves open issues/questions quickly and efficiently.• Collaborate with business, IT and other relevant stakeholders to ensure projects are delivered on time and on target• Set the quality standard for delivery. Review test plans (user story acceptance criteria), accepts each story and potentially features and participates in team demos and retrospectives to validate quality, provide feedback to team and improve team processes.

Ch

Understand the overall business vision for Commercial Insurance Middle Market and work with cross-functional business and technology teams to drive the functional solutioning and business requirements development processes.Work with the Business Solution Analysts, ensuring the on-time delivery of high-quality artifacts across multiple initiatives. Ensure requirements documentation standards and processes are followed. Represent accountability for and communicate progress, issues, and risks for the Business Solution Analysis function to project and program management. Develop and execute on a process to review all approved projects / enhancements for impact to systems and operations so that the appropriate resources for design and sign-off are brought in at the right time in the solutioning / requirements documentation process. Anticipate, negotiate, and resolve business design issues before they impact project success.

Ch

•Develop requirements and implement delivery process for Internet applications•Attend customer requirement-gathering, analysis, and status meetings•Coordinate back-office integration with enterprise applications•Review Functional/Transaction Design Documents created by developers•Support and participate in test execution and other QA activities•Support the delivery of product and application demonstrations and presentations•Provide or support application training for clients as required•Identify and implement opportunities for process improvements and technology upgrades•Plan and facilitate User Acceptance Testing including test case development.

New York, New York, Us

• Maintain Account Coordinator responsibilities while solely managing a $600k+ territory• Consultatively sell digital, in-store, print advertising and marketing solutions across a variety of regional accounts• Plan and execute integrated marketing campaigns by working closely with clients• Actively seek new business and provide insightful marketing recommendations to both new and existing clients

New York, New York, Us

• Provide customer service to all assigned clients by guiding and assisting them through the sales process.• Contribute to the development of client proposals, presentations and analyses. • Build and establish successful internal relationships with sales support departments to more efficiently facilitate the sales process.• Use IRI and Matched Panel Test data to create In-Store ROI analyses/proposals• Increase the scope of FSI programs through retail coverage analyses or competitive tracking.

Pittsburgh, Pa, Us

• Manage a sales team of 17 responsible for over $800,000 in yearly revenue• Increased revenue by 9.5% over first 7 months mainly through aggressive prospecting• Forecast budgets for revenue and expenses for the upcoming fiscal year• Cut expenses by $15,000 for the 2012-13 year (11% of total business budget)• Implement Multimedia Campaigns that encompass print, social media and online advertising

Pittsburgh, Pa, Us

• Hire, train, and manage Inside Sales Staff and a University Account Executive.• Oversee all Classified advertising, University and Student accounts (over $350,000 in yearlyrevenue).• Increased Classified revenue by 17% in the summer of 2011 from previous summer.

Pittsburgh, Pa, Us

• Prospect by cold calling and managed a client list of 200• Sign clients to contracts, and developed long-term advertising plans and relationships.• Increased revenue in designated territory by 20% from previous year.• Rep of the Semester Fall 2010

Bachelor Of Science (Bs), Economics And Statistics

Education record