John Cowper Email and Phone Number
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An experienced business and digital transformation specialist supporting organisations in their transformation ambitions. Capable at both macro and micro levels of strategic thinking - able to align broad business ambitions with an appropriate technology solution. Comfortable with COTS and bespoke builds in both agile and waterfall delivery. Combined architecture deliveries of over £500m. A cloud and agile evangelist. Experienced in back end (ERP, Order Management, Logistics) and front end operations (CRM, Search, eCommerce) in the construction of industrial strength, highly scalable, resilient solutions. Managed multiple teams in excess of 50 people, often on a geographically divided basis, with individual project budgets in excess of £200m. This has had substantial client facing contact at board level.Background spans manufacturing, logistics, retail, finance, sales & marketing and personnel systems primarily for the high tech FMCG businesses but also Local Government, Retail, Healthcare, Travel and Banking/Insurance industries. I have worked extensively on distributed European, Middle East, American (US & Canada) and Asian projects and have delivered major solutions successfully using offshore development centres. I have worked with and run teams from Wipro, TCS, Infosys and Satyam as well as Indian and Ukraine-based delivery centres.I specialise in Application Landscape, Data and System Process modelling. I am fully conversant with integration, middleware and microservice technology.Independent Consultant role with CognisiumKey Achievements• Increase in share value of Informa by 10% as a consequence of delivering more than £2.5bn sales of the Informa Intelligence Division• Delivery of the Student,com digital and business transformation program generating a 20% revenue uplift in the first year• Realignment/recovery of the Alshaya $200m digital transformation program• Delivery of the £200m Emirates Airlines EmPact program• Delivery of the £150m Tesco Direct and £65m Kingfisher DIY.com Marketplace and eCommerce websites• Delivery of the £10m worldwide BAT B2B2C Order Management and Fulfilment Platform, European B2C eCommerce Platforms and the worldwide Digital Marketing Platform • Delivery of the £30M D&G Master Data Management Platform• Delivery of the Wickes AWS cloud first platform• Winner of the Deloitte and Touche Fast 50 as MD of Tarn Technologies
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Head Of Enterprise Wide ServicesPlaces For People Jan 2024 - PresentLondon, London, GbJohn has been invited to take up the post of Head of Enterprise Wide Services. This covers three main areas: People and Finance through the development of the ERP platform, Asset Management and Billing through NEC, PIMSS and C365 and Identity and Services through the M365 platform. Johnhas also been invited to assist in the M&A processes. The fundamental role will be to simplify the PfP estate over the next 2 years enabling the 300% growth of PfP over the next 3 years. -
Interim Head Of Technical ArchitecturePlaces For People Oct 2023 - PresentLondon, London, Gb -
Enterprise ArchitectPlaces For People May 2023 - Sep 2023London, London, GbTo meet legislative requirements (the Building Safety Act 2022) in Oct 2023, John has been invited to perform an end-to-end data investigation. The objective of the exercise is to map the data flows between applications and construct an holistic understanding of the Places for People landscape. This will be used to rationalise data distribution, inform how to extend current capabilities and avoid legal penalties. John has also been asked to mentor the Enterprise Architecture team and recommend strategies to improve business efficiency across the board -
DirectorTarn Technologies Limited Oct 2003 - PresentHarlow, Essex, GbTarn Technologies is a software solutions provider working in the area of eCommerce, Data Warehousing, Business Intelligence and CRM solutions. As well as providing professional services to our clients we also have an address matching solution: MatchingObjects which is available as a web service. Please see the company website www.matchingobjects.com for further details. -
Global Program ArchitectSpecsavers Oct 2022 - Oct 2023Global, GbComplete the delivery of the Socrates Cloud Enhancement business transformation program. The objective of the program is to migrate the Socrates patient management system from on-premise to cloud (Azure) and harmonise the in-store processes for all stores (>1500) across all Worldwide geographies (10). John’s role is to protect the architecture by managing emerging issues and dynamically creating strategic and tactical solutions. John runs the internal architecture and design teams as well as the third-party resources (BJSS, Retail Reply, Enactor). He also manages the technical relationships with the major program providers. The benefit of the exercise to Specsavers is to create a common operating model and the ability to create a Specsavers-in-a-box to roll out the Specsavers business in a new country/geography instantly. John sits on the senior leadership team reporting to the technical and business program directors. John also attends the ARB, the cross functional design authority and established the SCE Infosec advisory body. -
Enterprise Architect For M&AInforma Sep 2021 - Aug 2022London, GbJohn’s role is to protect the company by performing the technical due diligence on company acquisitions, divestments and joint ventures. John provides technical assurance on the platforms, assesses the fit of the purchase to the Informa business road map, creates the long-term ingestion plan and manages the changes to the Application Portfolio (Lean IX). In the divestment role, John assembles the architectural artefacts, builds the tech stack and application architectures, initiates the construction of the sales collateral and supports the sell team in sales negotiations He is also instrumental in the creation of the Transition Support Arrangement (TSA) advising on the optimal handover model. This year he has:• completed the sale of Informa’s Intelligence Division comprising Pharma, Maritime and Finance for over £2.5bn. The Pharma sale is the single largest sale that Informa have ever done (£1.9bn) and was conducted within record time (a month from start to finish).• led the establishment of a joint venture of a high end global fintech Novantas combined with Informa’s various Finance Intelligence companies to create Curinos, a cross-Atlantic banking services organisation. • The purchase of Orlando Premiere (Oct21), Netline (Nov21) and Industry Dive (Jul22)• The sale of Asset Intelligence (Nov21), Barbour ABI (Oct21)• Deputisation for the Head of Architecture• Been a founder member of the LEAP program – a change leaders body to adjust the course of Informa Group Technology to recognise the post COVID world• Commenced the industrialisation of the M&A processes byo assessing what security regime is suitable for an acquisition end-state architectureo proceduralisation of the on/off-boarding processeso recognising the issues with Domain Name management (over 80k domain names)The benefits to Informa of this engagement has been to fuel the cash supply to enable the Informa Growth Acceleration Plan (GAP I and GAP II) resulting in a 10% share price increase. -
Founder And Managing PartnerSandstorm Consulting Apr 2021 - Apr 2022AeSandstorm Consulting is a boutique consultancy operation operating in the Middle East, Europe and South Africa. We provide staff, services and consultancy on major eCommerce initiatives. Within the staffing arena, can supply ready made teams to operate locally or remotely. -
Information Technology ConsultantBearingpoint Mar 2021 - Aug 2021Amsterdam, NlTarn Technologies have been retained to provide specialist services to Bearing Point clients. Under this arrangement John has provided the following services:- Technical Strategy Consultant, MH Alshaya, KuwaitEnabling same day order fulfilment across KSA. Alshaya are suffering from the encroachment of Amazon-type businesses into their eCommerce offering in the Middle East. Tarn Technologies was invited to provide technical options to extend the Alshaya systems capability by the inclusion of third parties to allow same day delivery across any chosen geography. Over a very short period of time, Tarn Technologies created viable solution options which allows degrees of flexibility to Alshaya.- Consultant OMS Product Owner, Studio Retail Group , AccringtonImplementing DAI OMS into Studio. Recruited to manage the Order Management System program delivery as part of Studio’s Retail Transformation Program. OMS is the heart of the transformation and John acted as both the navigator for the program and the lynch pin in organising all the satellite dependencies. The role is essentially to get OMS live in the minimum viable form to allow Studio to progress with all the other changes. Putting the OMS in relieves the dependency of Studio on their mainframe technology and allows them to increase their agility. It is expected that this change will allow Studio to extend their Customer demographic -
Chief Technology OfficerStudent.Com Jan 2020 - Apr 2021London, GbAccountable for the business and digital transformation of Student.com.Generated 20% increase in revenue in year 1 increasing by 10% year on year.Responsible for delivery of the world's first global student accommodation booking engine. The engine enables the association of a student anywhere in the world with the availability of rooms anywhere in the world provided by any public or private landlord. The engine facilitates the registration and verification of the student, the registration and description of the property, rooms and beds through a landlord website, the arrival and departure of students, and the management of the O2C revenue. The engine also manages dynamic inventory, dynamic (automatic) pricing through a rating engine and integration to a backend of choice of the landlord. -
Interim Chief Technology OfficerStudent.Com Oct 2019 - Dec 2019London, Gb -
Head Of Enterprise ArchitectureAlshaya Nov 2018 - Jul 2019MH Alshaya run 90 household name premium brands (Starbucks, Debenhams, Harvey Nichols, Victoria’s Secret, Texas Roadhouse, Topshop etc etc) across the Middle East, Russia, Turkey, Northern Africa, Central Europe and the UK. They are currently undertaking a $200m digital transformation program to replace an in-house built platform to a completely externalised model. This program will replace more than 90% of the existing estate. Reporting into the Chief Transformation Officer and the Chief Technology Officer, I led the 11 strong enterprise architecture team. My principal contribution was to re-align the in-flight program roadmap to allow the proper sequenced delivery of applications. Prior to this, the roadmap envisaged an out of sequence delivery resulting in long term data contamination fundamentally jeopardising the viability of the program. I also provided the revised vision, roadmaps and operating model for the organisation. The target architecture model uses the SaaS/cloud based technologies from Oracle, IBM, JDA and Manthan.
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Chief ArchitectEmirates Oct 2017 - Oct 2018Dubai, AeSuccessively Chief Architect Operations where I completed the delivery of the 4 year, £200m EmPact program, Integrated Operations System, Day of Operations; and then Chief Architect of Revenue where I ran the delivery of the Shared Service Model (the ability for two or more airlines to use a common check-in, boarding and launch process), Dubai Experience and Premium Economy Programs. The shared service model is currently being exercised within Emirates, FlyDubai and Dubai Airport Services. My principal contribution was the conversion of all Passenger Service operations to a tier 0 capability. My input to the organisation chart has resulted in the re-alignment of the 50-strong team away from a single point of contact to a distributed model across the Chief Architects. I also spearheaded the introduction of cloud capabilities in advance of the transformation programs. I ran a dynamic team of 10 people in this organisation. -
Founder And DirectorMetamorphic Consulting Dec 2014 - Feb 2018Metamorphic Consulting provide 'On Demand/Architecture as a Service' capabilities. This allows organisations without an architecture practice to avail of architectural input, governance and, where necessary, development capability.
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Director Of ArchitectureWickes Sep 2015 - Oct 2017Watford, Hertfordshire, GbAs the third employee of the nascent Wickes IT organisation, I was tasked with building the architecture function from ground up. Reporting to the CIO, my role was to provide tactical and strategic input for the divisionalisation of the Wickes IT estate away from the Travis Perkins IT estate (as the parent body). This will allow Wickes to be floated as a distinct business. This is a ‘cloud first’ initiative extensively using 3rd party and Amazon cloud hosting services to substantially reduce the IT headcount while concurrently improving performance, agility and reliability of the estate. I managed the architecture practice and own the technology roadmap and strategy. This is a highly pragmatic role operating at both the tactical and strategic levels. Deliverables included• the compilation of the Wickes application landscape (never documented previously)• the AWS cloud architecture and instances;• selection and deployment of the middleware (WSO2) and the Identity Service• the on premise to cloud migration approach• the construction of a factory model to produce microservices• design, recruitment and management of the architecture team• establishing the Wickes ‘Cloud Centre of Excellence’More recently, as part of the IT leadership team, I have been involved in the• 5 year business plan• selecting the Wickes replacement tools for their Stock and Order Management applications/ERP in conjunction with Gartner• providing input into the organisational hierarchy -
Head Of Architecture (Interim)Domestic And General Insurance Sep 2015 - Feb 2016London, GbSitting in the IT Leadership Team, this role is the management and maintenance of the Architecture practice. I was tasked with delivery of the architectures for a £30m data re-platforming exercise which is a transformational program for the organisation. This is a mixture of MDM, Data Warehousing, Data Marts, Analytics, ETL. I also manage the integration of the Call Centre and eCommerce (Websphere Commerce Server) into the uptake of the campaigns. I led the introduction of new governance processes (an ARB), team organisation and team responsibilities. I was instrumental in the establishment of the technology roadmap and a major contributor to the IT strategy. -
Enterprise Architect For RetailWaitrose Feb 2015 - Sep 2015Bracknell, Berkshire, GbResponsible for the delivery of the Waitrose New Ways of Shopping as part of the Waitrose transformation program. Role includes roadmaps, technologies, process redefinition. As an Enterprise Architect, I investigated the possibility of using microservices as a method of building a revised eCommerce front end using docker, kubernetes and other open source technologies. From a more practical perspective, I ran the stream of work to migrate the Waitrose.com website from the John Lewis shared service platform onto the Waitrose strategic infrastructure platform, a mix of Helion and vblocks based private cloud. I also created the tactical solution for search (FredHopper in the cloud) and oversaw the introduction of 2 new websites and the returns reverse logistics process. Tactical responsibilities included the resolution for search, returns, extending Click & Collect propositions, invoked the use of the API strategy through both search and supplier integration. -
Head Of Digital ArchitectureAviva Aug 2014 - Nov 2014London, GbReporting to the Chief Architect, this role is to assist Aviva in the transformation of the business from the current product centric approach to a customer centric one under the Digital First program. Immediate tasks include assessing the Aviva and MyAviva portals for use on a world wide basis, the collation of the Aviva digital inventory and the Aviva portal strategy. In addition, there is a requirement to assess the incumbent ESB solutions and recommend a technology which is simple, cheap and better. This is in expectation of increasing the amount of web activity 7-fold in the immediate future. -
Enterprise Architect For Digital CommerceBritish American Tobacco Mar 2013 - Sep 2014London, GbCurrently acting as global Solutions Architect for the BAT B2B program. This is the construction of a web-based, end user managed ordering system integrated to our backend order management capability. Role covers requirements validation, architecture alignment, application design, integration design, data design and program socialisation. Simultaneously acting as Enterprise Architect for Digital Commerce. This covers the thought leadership area of digital roadmaps and program initiatives. This work includes the incorporation of consultancy and specialist agencies. As part of the BAT Digital team, we have recently finished the design of our cloud hosted Digital Marketing Platform. We are now in the process of migrating a number of end user markets to this platform to satisfy the original governance mandate. This website factory is capable of supporting hundreds of sites. The design is predicated on the provision of key services such as registration, logon, age verification and account/profile management that will be consumed by agencies working on BAT briefs. This also includes the notion of data persistence to allow us to maintain communications with registered users. -
Program ArchitectKingfisher It Services Mar 2012 - Mar 2013London, GbConsultant Architect to the Kingfisher Darwin Program with a responsibility to coordinate the multiple 3rd party suppliers involved in this £50m+ e-Commerce program established to bring B&Q to the forefront of technology. -
Consultant Lead Business ArchitectTesco.Com Jul 2011 - Feb 2012Welwyn Garden City, Hertfordshire, GbLeading the development of the roadmap for phase 3 of the Tesco.com Marketplace Change Program encompassing the estimating, planning and socialising of the 2012/13 plan. -
Consultant Lead ArchitectTesco.Com May 2010 - Jun 2011Welwyn Garden City, Hertfordshire, GbConsultant architect in charge of the end to end architectural alignment of the 30 plus applications in phase 2 of the e-commerce Marketplace framework as used in the COTS replacement of the current Tesco Direct website. -
Consultant Lead Solutions ArchitectTesco.Com Jan 2009 - Jun 2010Welwyn Garden City, Hertfordshire, GbConsultant end to end Solutions Architect for the design and build of phase 1 of the Tesco.com e-commerce Marketplace engine covering all solutions architectures -
Consultant Ecommerce ArchitectFederation Of Master Builders Apr 2011 - Nov 2011London, GbExternal consultant engaged to design and develop the architecture, strategy and RFP for the FMB eWarranty solution. -
Consultant Solutions ArchitectTesco Group Feb 2004 - Nov 2008Welwyn Garden City, Hertfordshire, GbSolutions Architect for Tesco PLC and Tesco International delivering Campaign Management, Operational Reporting, Clubcard Quarterly Smart Vouchers, International Sourcing, Merchandising (Space Range and Display), International Clubcard (now imported back to the UK), Targetted Statement mailings operating locally and internationally in the UK, Ireland, US, India, Thailand, Malaysia, Turkey, Hungary, Poland, Czech Republic, Hungary -
Managing DirectorTdwp Jan 1998 - Sep 2003Ownership of the business plan. Managing the public profile of Tarn. Managing the delivery of technical solutions (products and services). Managing the acquisition of clients for initially the MatchingObjects service and ultimately the entire products and services portfolio.
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European Reporting ManagerCompaq Computing 1996 - 1998Provide a European based service to support the operational and MI reporting requirements.
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European Reporting ManagerCompaq Computer Gmbh, Munich 1990 - 1997Responsible for the pan European reporting requirements for Compaq EMAR
John Cowper Skills
John Cowper Education Details
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The Open UniversityComputing & Business -
The University Of ManchesterMathematics
Frequently Asked Questions about John Cowper
What company does John Cowper work for?
John Cowper works for Places For People
What is John Cowper's role at the current company?
John Cowper's current role is Experienced Business and Digital Transformation Agent.
What is John Cowper's email address?
John Cowper's email address is jg****@****o.co.uk
What is John Cowper's direct phone number?
John Cowper's direct phone number is +4479844*****
What schools did John Cowper attend?
John Cowper attended The Open University, The University Of Manchester.
What skills is John Cowper known for?
John Cowper has skills like Solution Architecture, Business Intelligence, Business Process, Integration, E Commerce, Enterprise Architecture, It Strategy, Business Analysis, Management, Requirements Analysis, Strategy, Data Warehousing.
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