John Craven

John Craven Email and Phone Number

Chief Steward, Interior Manager, Butler
John Craven's Location
Greater Guildford Area, United Kingdom, United Kingdom
John Craven's Contact Details

John Craven personal email

About John Craven

Currently seeking my next opportunity- To join a large yacht where I can continue to utilise my many years of experience in hospitality, food and beverage service and knowledge of all interior departments. I attended the United Kingdom Sailing Academy in 2008 departing with certificates in Professional Marine Hospitality, specialising in guest care as well as Professional Etiquette and Protocol expected of interior crew, as well as qualifications relevant to Deck and Galley giving me a better understanding of all departments. Over the past 10 years within the yachting industry, I have worked on yachts ranging from 60m to 115m, working in all departments, privet and charter, including the galley, not to mention 8 years land based hospitality experience, I believe the combination of all of the above is my strongest attribute enabling me to excel in this industry. I provide calm, constructive leadership with positive reinforcement, not dominance, the result I strive to deliver is a discreet and professional service, executed to the standard of nothing less then perfect.

John Craven's Current Company Details

Chief Steward, Interior Manager, Butler
John Craven Work Experience Details
  • Shark Fleet
    Fleet Butler To The Principal
    Shark Fleet May 2017 - Jan 2019
    World Wide
    I have been extremely privileged to hold the desirable position of Chief Steward for the last year within this large and prestigious operation, that position progressed to Fleet Butler to the Principle, working and traveling within a fleet of yachts ranging from 36m up to 115m, as well as other assets, land based and airborne.I brought my extensive experience and my encyclopaedic knowledge of the principle to aid the smoothest transition possible between his assets, lead, train, advise and motivate crew and staff alike, whilst maintaining a level of service executed as close to perfection as humanly possible.I was able to advise, inform and liaise with all senior crew onboard as well as the shoreside management. All the above has provided me with some amazing experiences and I hope this opens a new set of exciting doors in the future.
  • Motor Yacht Ace
    Temporary Interior Manager
    Motor Yacht Ace Jun 2016 - Sep 2016
    Worldwide
    I joined M/Y Ace on the 1st of July 2016 to relieve the Interior Manager, there was a position opening for rotation within this position, but from the beginning I was made aware the owner had requested someone mid to late 40’s, I was given the opportunity in the hope he may change his mind, sadly this was not the case.Whilst on-board, I continued to manage the interior to the exact request and instruction of the full time Interior Manager, I had a large interior team of 11, divided between service and house keeping and laundry, the expectations of the owner was at a level I have never experienced before now.I managed 4 trips with the owner and guests, closely liaising with the Captain, Executive Chef and the Owners Representative. Even though I wasn’t offered a permanent contract, I stayed on to start project managing the multimillion Euro interior refit in the absence of the current Interior Manager.
  • Motor Yacht Talisman C
    Chief Steward/Purser
    Motor Yacht Talisman C Feb 2014 - Jun 2016
    Worldwide
    In February 2014, I was rushed to Costa Rica, just 8 days before the owner was due to step on board due to the last Chief being dismissed.I spent what little time I had, bringing the yacht back up to the desired standard, with no hand-over, guest preferences or any helpful information of any kind.Straight after that trip I oversaw a busy and tight yard period in the USA, along with provisioning in preparation for the upcoming Mediterranean season. I completed a full update and restock of all crew uniform due to a high turnaround of crew including 3 out of the 6 of my interior.Day to day was spent looking after a rotation of 3 families all with very different preferences and routines, even though this yacht was private, we had a charter feel with fancy dress, weekly theme nights and a total of 7 children to entertain, as well as continuing with my duties as purser, overseeing the all cash/credit cards/crew flights and visas and maintaining the yacht to the highest standards.
  • Motor Yacht Constellation
    Chief Steward
    Motor Yacht Constellation Jun 2013 - Aug 2013
    Doha, Qatar
    I took on the 8-week position as relief Chief Steward on board M/Y Constellation, the privet yacht of the Qatari Royal family based in Doha.I continued to run the interior as per the Chief Stewards instructions, the yacht was on stand-by 24/7 so the interior had to be immaculately presented at all times.Responsible for a team of 8 other interior crew, split between specific roles, my duties included admin, cash/credit card accounts, weekly food/drink/flower provisioning.I organised maintenance on a tight schedule whilst pushing through quotes for the upcoming winter refit. I was also benefited from multiple guest trips to see and understand the logistics of working on such a high profile and demanding yacht.
  • Motor Yacht Cloud 9
    Service/2Nd Steward
    Motor Yacht Cloud 9 Nov 2009 - Nov 2012
    Worldwide
    In November 2009 I was lucky to join an almost new 60m as Service Steward, it was my perfect roll onboard, I was responsible for service from breakfast to when the last guest had retired for the night, when I joined, there was also a 2nd stewardess, when she moved on I was also given the title of 2nd Steward. I enjoyed this yacht so much I worked full time for over 3 years and only left as I knew there wasn't space for career progression. I have also been asked back twice since leaving, 1st time I acted as solo stew to deliver the yacht from Monaco to Abu Dhabi and work over the Grand Prix, the 2nd time was to accommodate the VIP guests onboard whilst the yacht was for sale as they only had skeleton interior crew.
  • Motor Yacht Esmeralda
    Steward
    Motor Yacht Esmeralda Apr 2009 - Oct 2009
    Mediterranean, Adriatic, Aegean Sea'S
    I joined m/y Esmeralda in March 2009, Esmeralda is a private/charter motor yacht comprising of eight staterooms, two VIP suites and the master suite, carrying a total of 22 guests.
  • Jmk Classic Catering
    Senior Function Manager
    Jmk Classic Catering Apr 2001 - Sep 2008
    Guildford, Surrey, United Kingdom.
    I joined JMK Classic Catering in 2001, set within the grounds of Loseley Park, the 16th century stately home of Queen Elizabeth 1st now a venue for private functions such as weddings and fine dining events. My progression within the company from my starting position of part time waiter finishing 8 years later as Senior Function Manager.

John Craven Skills

Customer Service Hospitality Tourism Event Management Microsoft Office Management Hospitality Management Operations Management Hospitality Industry Microsoft Excel Strategic Planning Budgets Event Planning Social Media Administration Inventory Management Catering Customer Satisfaction Time Management

John Craven Education Details

  • United Kingdom Sailing Academy
    United Kingdom Sailing Academy
    Marine Hospitality Training
  • Guildford Technical College
    Guildford Technical College
    Restaurant, Culinary, And Catering Management/Manager
  • St Peter'S Catholic Comprehensive School
    St Peter'S Catholic Comprehensive School
  • St Edmunds Catholic Primary School
    St Edmunds Catholic Primary School

Frequently Asked Questions about John Craven

What is John Craven's role at the current company?

John Craven's current role is Chief Steward, Interior Manager, Butler.

What is John Craven's email address?

John Craven's email address is jf****@****ail.com

What schools did John Craven attend?

John Craven attended United Kingdom Sailing Academy, Guildford Technical College, St Peter's Catholic Comprehensive School, St Edmunds Catholic Primary School.

What skills is John Craven known for?

John Craven has skills like Customer Service, Hospitality, Tourism, Event Management, Microsoft Office, Management, Hospitality Management, Operations Management, Hospitality Industry, Microsoft Excel, Strategic Planning, Budgets.

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