After working for 12 years as a Code Enforcement Officer, I transitioned into technical support, assisting in and leading software upgrades for both Code Enforcement and Building and Zoning Services Departments for the City of Columbus. I also trained over 100 users in multiple software applications, wrote training manuals, and headed projects and updates. These experiences lead me to applying for, and receiving, the position of IT Systems Administrator for Gwinnett County, GA. After making a difference for seven years at Gwinnett County, leading multiple upgrades and improvements to the Accela system used by nearly a dozen different departments, I accepted a new challenge and moved to serve the internal and external customers of the City of Ft. Lauderdale.Specialties: Government interaction, statistical work, research, training
Listed skills include Policy, Emergency Management, Emergency Services, Government, and 32 others.