John Crowder Email & Phone Number

Indiana, United States

Milwaukee, Wisconsin, Us

Site leader with overall responsibilities for a 400k multi-shift warehouse operations.Works closely with business segment leaders to align forecasting on sales targets.Promote building safety with staff and lead all safety programs within the site.Lead all growth programs for the site as new business moves into the facility. Work closely with IT and Program Managers for successful start-up of the operations.Manages SQDC key metrics and drives the team to gain a better understanding of how these measurements drive the day-to-day business.Works closely with HR during hiring activities, staff discipline and internal promotions.Full site P&L responsibilities dealing with any CapEx expenses and hitting cost per unit metrics set by senior leadership.

Greenwich, Connecticut, Us

Site Director within a fully automated 1.2M sq. ft facility with full scope responsibilities within the VAS Department.Provides management, leadership, and support to the team including operations, procurement, facility maintenance, inventory, replenishment and picking operations.Establishes best practices, organizational structure and goal setting to the departmental leaders.Evaluates and reports on operational efficiencies pertaining to contractual KPI / SLA goals.Works closely with customer on establishing all protocols with qualifications, quality expectations and UPH alignment to name a few.Institutes staffing requirements for department based on customer forecast, attrition, and established UPH metrics.Site P&L responsibilities for hitting internal financial monthly metrics.Directs procurement department dealing with facilities consumable inventory utilizing inventory procedures and forecasting to direct ordering prioritization.

Us

Leading all operations within an automated multi-customer 3PL environment including inbound, outbound, resolution, inventory, returns and systems process.Maintaining P&L responsibilities while hitting internal EBIT and VCM% metrics while bridging any misses each month.Responsible for monitoring daily, weekly, monthly performance and leading projects to hit any internal and external KPI's and contractual SLA’s.Direct management of all managers and supervisors with over 500-600 associates and a peak headcount of 1800+ during multiple seasonal peak volumes.Interacts with clients to build a partnership and collaborate closely with them daily to work towards resolution with any concerns and project management.Development of management staff on coaching, mentoring and performance management aspects of their position.Helps the team drive process improvements by utilizing the data, scheduling, and participating in Kaizen events, JDI lists, problem solving jackets, etc.

Miami, Fl, Us

Manage all aspects of operations within a 1.6 million square foot distribution center handling items for ConAgra Foods.Annual volume of 180 million cases processed with 2,000 SKU's within 185,000 pallet positions.Personally, responsible for managing a staff of over 300 hourly associates including 10 supervisors, and 2 assistant operations managers.Acts as the site Lean Leader in rolling out all aspects of the Ryder LEAN guiding principles.Held accountable for all customer contractual KPI's to meet and exceed those all while working closely with the customer to identify any potential gaps.Actively involved in internal and external audits including NSF food safety, USDA and FDA inspections as well as IN Department of Health visits.

Miami, Fl, Us

Site leader for a multi-site distribution operation in Whitestown, IN and Chicago IL for customers in a 3PL environment.Manage client relationship with a strong emphasis on customer service and a focus on engagement with the customer to meet and exceed their expectations.Responsible for all P&L statements and implementing all changes to operating procedures and performance standards to reflect positive results.Work with a diverse group of employee populations, ranging from hourly to exempt-level.Maintain organizational safety program through training sessions and facility emphasis on the culture of safety.Directs and maintains a LEAN environment including Gemba walks, MDI boards, etc.Using LEAN tools and performance data to establish operational changes to meet and exceed the customer and internal metrics.Development of salaried staff of supervisors and managers through establishment of management work standards and empowering them to succeed and fail.Recommends improved methods for physical handling, storage, and delivery of merchandise.

Portland, Oregon, Us

Site leader of a 385,000 sq ft Distribution center with a $3.2 million yearly budget.Work with a diverse group of employee populations, ranging from hourly to exempt-level.Performs ongoing assessment, review and update of departmental procedures, processes, and workflow to produce high-quality, cost-effective delivery of products and services.Implements improvement plans based on those assessments.Directs all aspects of the distribution operation including merchandise inventory, shipping, receiving, returns and maintenance of facilities.Develops and executes to annual budget, including but not limited to expense and capital budgeting, planning, inventory (asset & product), cost controls, revenue and productivity objectives, and operational execution.Develops strategy for improving key performance indicators including but not limited to on-time performance, damages, incident rates, overtime, cases per hour, cost per case, and accuracy.Consistently reviews the warehouse KPI's and communicates these metrics to warehouse staff / supervisors on a frequent basis.Establishes and maintains a safe and healthy work environment and provides a high level of safety awareness among the warehouse team through continual interaction, communication, education, and enforcement of safe work practices.Ensure work areas are free of hazards and remain clean and orderly.Actively engage in utilizing company best practices to increase efficiency and profit margins.Achieve maximum levels of productivity, ensuring that the business benefits from the lowest possible cost and best value.

Master Of Business Administration - Mba

Bachelor Of Science, Business Administration And Management, General

Master Of Science, Organizational Leadership

Certification, Lean Six Sigma Green Belt