John Cuce Email & Phone Number

Melbourne, Victoria, Australia

Bullen Regional Office

Lead the operational and financial outcomes within the area are achievedLead,coach and develop my team and assess individual employee performance against business objectives ensuring a clear development plan is in place and it is reviewed and actioned on a regular basisCommunicate clear direction, strategy, goals and expectations, developing a culture that supports high performanceDemonstrate and role model passion for safe working behaviours and attitudes, ensuring there is a strong safety culture in the area groupWork with the team to ensure internal and external audits meet company standardsWork collaboratively with multiple stakeholders to improve our processes and customer experience.Strong Operational Leadership experience in managing multiple sites within a retail environment; Outstanding leadership and coaching skillsStrong commercial acumen, with an ability to share your knowledge with othersExceptional communication and time management skills and coach your team to ensure maximum key results:

Ascot Vale Regional Office

To manage the Area's sales performance, cost control and to increase the productivity of the businessDeliver on key objectivesTo coach, develop and mentor teamTo support appropriate performance management to drive a high performance cultureAssume a safety leadership role in the areaStrong communication skills to ensure that key messages are delivered, understood and executedDemonstrated the ability to work in a multi site rolePassionate about customers and committed to providing a world class experience to every customerAbility to motivate and lead a high energy team

Prahran

Primary AccountabilitiesStandard Duty Management of customers, team and store operationsReview and manage financial performanceRecruitment, development, performance and coaching of teamTo manage the store's sales performance, cost control and to increase the profitability of the businessLeading the safety culture in the storeManage rostering and payrollManage communication into, and around storeManage Responsible Service of Alcohol responsibilitiesKey Activities1. OperationsCreate Rosters/ Manage Payroll proceduresStore ComplianceMulti channel operationsManage Financial Performance/ Cost Control2. TeamWeekly Management Meeting - review sales, mix of business, basket sizeRegular team MeetingsSuccession Planning - Store and Area groupDevelopment Plans and Coach Team on role clarityFacilitate participation in all team learning programmes3. CustomerResolve all customer queries and complaints effectivelyRole model great customer serviceEncourage Environment of innovation to better engage customersRecognise and reward great standards of service

West Sunshine, Victoria

Consistently achieving sales targets in excess 0f $1,000,000 per annumSuccessfully growing corporate accounts - Smorgan Steel, Total Steel, Cathay Pacific Airside Lounge, L'Unica Receptions and MF Mc Lead TransportMaintaining and expanding the existing customer baseGaining repeat businessDelivering service excellence to the general public and top key corporate accountsBudgeting, forecasting, and setting business plansRecording and managing cash flow, including credit and cash receipts and payment of invoicesBookkeepingConducting a bi- yearly stock takes, to identify areas where the business can grow or to be improved to achieve maximum salesDeveloping sales strategies, including, organising events for consumers to become more informed about the products offered in order to increase salesUtilising time management, and prioritising in order to achieve desired sales resultsOrganising instore promotions and displaysWorking in a team and autonomously to achieve desired resultsUndertaking network analysis to understand competitors and points of differentiation and competitive edge, and attending industry events in order to keep up with latest drinks trendsKey SkillsAble to consistently achieve sales budgetsAble to develop and maintain exceptional customer relationshipsProven skills in growing accountsAble to develop and grow new businessExcellent communication skills