Coordinate teams to produce high-quality wood furniture for a variety of applications.Ensure timely completion and delivery of products according to customer specifications and feedback while supporting production teams at all stages of fabrication process.Improve processes by identifying ways to increase efficiency while transforming raw materials into finished pieces and maintaining project budgets.

Improved customer experience by coordinating with sales teams and technicians to identify problems, establish deliverables, and quickly resolve issues.Developed efficient and reliable teams by identifying individual strengths and opportunities to improve skills while managing shifting priorities.Introduced improvements to budgeting and scheduling processes to drive profitability, achieve financial goals, and increase customer retention.

Improved customer experience by handling efficient scheduling and budgeting of delivery and installation teams while identifying opportunities to provide further services.Developed and maintained relationships with vendors and commercial clients to ensure that customer expectations were consistently met according to established timelines and budgets.

Communicated with clients and internal teams to identify customer needs and solutions.Maintained reliable, organized documentation of operations, including freight shipments, sales invoices, and customer deliveries.