John Pescatore Email & Phone Number

Austin, TX, US

Austin, Texas, United States

• Supervised the work of 3 cross-functional teams comprising a total of 28 members to develop and sustain 3 major projects and 5+ proof of concept initiatives.
• Championed the standardization of software engineering processes and best practices across a 60+-person organization, bolstering cross-team collaboration, engineering efficiency, and cross-team performance management.
• Drove an initiative to optimize AWS resources, reducing the organization's cloud infrastructure costs by 20%.
• Participated in code/design reviews and offered knowledgeable feedback to ensure the delivery of high-quality software.
• Established a mentorship program between senior and junior engineers to promote team collaboration and knowledge transfer.

Austin, Texas, United States

• Provided leadership and direction to a team of 8 engineers in successfully designing and actualizing a prototype application facilitating the development of new Application Track System (ATS) integrations, enabling the.
• Led discussions with cross-functional teams and ATS partners to quantify/qualify requirements and initiate comprehensive testing processes to ensure successful integration.
• Motivated a cross-functional team of 25 engineers, contractors, product managers, and QA specialists to successfully re-engineer Indeed's Featured Employer product, growing revenue by $45m in 2023.
• Staffed and managed 2 engineering teams consisting of 2 managers and 16 engineers tasked with conceptualizing solutions to help Indeed's largest and most complex employers hire more effectively.
• Enhanced the quality of software deliverables by performing code reviews and contributing to design reviews.
• Prioritized and delegated tasks to subordinate team members based on their strengths, preferences, and specialized knowledge.

Austin, Texas Area

• Orchestrated the end-to-end process to design, develop, and launch of a customized website catering to interns and new graduates in Japan; gathered project requirements, implemented UX designs, and oversaw translations.
• Spearheaded the end-to-end development process of a fraud prevention tool for Glassdoor utilizing React and Spring technologies; attained a significant decrease in manual moderation workload.
• Liaised with cross-functional teams at Glassdoor, including Fraud Prevention, UX, and Engineering.
• Integrated acquired product into Indeed's core systems by migrating to a compatible tech-stack, utilizing Java, Spring, and Kafka.

• Tasked with providing technical assistance to customers and IBM employees developing mobile applications using IBM Cloud Orchestrator and IBM Cloud Automation Manager.
• Applied software-specific expertise to streamline Level 2 support operations and optimize team efficiency.
• Drafted and updated meticulous documentation of issues encountered (errors, pain points, inefficiencies), root causes, and actions taken to prevent reoccurrence.
• Triaged and resolved defect tickets for IBM Cloud Orchestrator and IBM Cloud Automation Manager in collaboration with engineering teams to promote system stability and user satisfaction.

• Engaged with customers and IBM employees seeking technical assistance in using WebSphere Lombardi Edition and Business Process Manager, with a primary focus on issues related to product installation and database.
• Performed accurate replications of system issues to inform investigation, troubleshooting, and diagnosis.
• Coordinated with the documentation team in pinpointing and eliminating issues in product documentation, thereby maximizing accuracy and enhancing the user experience.
• Partnered with the engineering team to resolve software defects reported by customers.
• Commended for sustaining a ticket closure rate of more than double the team average for every month in 2013.

Developed a remote system monitoring application using Java, C#, and XMLDeveloped a Windows Form based application in C# to automatically update metric reporting softwareOptimized and helped deploy a PHP/MySQL application used to track customer surveysWrote a java application using the RETAIN SDI Toolkit to generate reports on PMRS in specific RETAIN.

Managed computer installation and repair department for the Austin areaInstalled and repaired computer and home theater equipment

Sales and Marketing Representative for CAD software

Achieved top salesperson for North Austin store

Bachelor Of Science, Computer Science

Education record