John Dalling Email & Phone Number

Stathern, England, Gb

Stathern, England, Gb

Uppingham, England, United Kingdom

At MMT, I facilitated the evolution of our engineering processes to meet the requirements of a rapidly expanding enterprise. I established comprehensive engineering standards, promoted best engineering practices, and transformed testing disciplines into a quality-focused model. I fostered an inclusive engineering culture and developed technical learning plans along with career progression frameworks. I formalised recruitment and performance management, ensuring a high standard in security, accessibility, and quality assurance. Leading a team of over 40 engineers across various regions, I managed their roles from recruitment to performance appraisals. My duties also included overseeing technical deliveries for key clients such as Vodafone and BP, aligning engineering skills with client needs, and effectively distributing resources across numerous projects. Furthermore, I supported business development by providing technical insights during pitch presentations and the drafting of proposals.Primary Skills/Areas of Expertise:• Engineering Process Optimisation• Quality Assurance & Testing Transformation• Team Leadership & Management• Technical Learning & Career Development Design• Resource Allocation & Project Management• Business Development & Technical Consulting.

Nottingham, England, United Kingdom

*Responsible for the delivery of AWS products and engineering solutions to support our communications and customer interactions for the credit card business, across 3 teams comprising of Software Engineering managers, Associates, Contractors and service partners.*Coach and support the growth and well being of Engineering Managers, Software Engineers, Quality Engineers and Technical Product Managers. Helping them to deliver personal, technical and business growth. *Work with the leadership team to help drive the community best practices to increase predictability and enhance team quality and output for sustainable, fit for purpose applications and products.*Manage security and vulnerability concerns ensuring issues are identified, addressed, monitored and remediated.*Own and drive the community of practice within the Services arena, showcasing new technologies, methodologies and learning. Creating platforms for knowledge sharing and a sense of community driving continual growth of the Engineering community.

Lincoln, United Kingdom

Nottingham, United Kingdom

Responsibilities Own & lead issue resolution activities in a timely and professional manner. Responsible for supporting EON's core bespoke software along with third party supplied systems. Provide technical consultancy at an expert level. Provide out of hours duty manager and issue escalation role on a rota. Carry out SIM and SPOC duties for major incidents. Design technical solutions for changes of all sizes and complexities. Support and maintain Cloud based Web servers & IIS.  Proactive system monitoring. Work with the business to provide solutions to system or process issues.Achievements Facilitated the smooth & stable transition of complex high value projects and services from the Change teams to Service Management through the OE process. Project managed and delivered Oracle database upgrades. Identified and implemented system changes to improve customer load times by 50% to under 3 seconds. Designed and coded in house Industry messaging system replacement. Created bespoke systems monitoring application for critical systems & applications. Took ownership of a group wide Google Chrome SSL issue and liaised with Google, T-Systems & Bluecoat companies to identify and resolve the issue.

Nottingham, United Kingdom

Responsibilities To lead and manage the professional and personal development of a team of IT professionals. Ensure benefits of change delivered are realised by business stakeholders. Display strong leadership skills for technical and professional teams, in a customer- and performance-driven business environment. Excellent risk management skills. Manage business continuity impacts.Achievements Completed intensive EON First Line Management program. Introduced Trainee programmer role to cover skills shortage. o Worked with HR & Management to create a role profile & salary structure. o Saw process through to completion resulting in 5 new employees.

Leeds

Self employed technical Consultant work for GE Capital on a six month contract

Nottingham

Cics-Cobol programmer for the finance department