John Dallinga Email & Phone Number

Ashland, Ma

My responsibilities include providing support to staff pharmacists in all aspects of pharmacy operations.

Deschutes County, Or

Reinforce lessons presented by teachers by reviewing material with students one-on-one or in small groups Enforce school and class rules to help teach students proper behavior Assist teachers with recordkeeping, such as tracking attendance and calculating grades Assist teachers prepare for lessons by getting materials ready or setting up equipment, such as computers Supervise students in class, between classes, during lunch and recess, and on field trips Help special education students attending regular classes understand learning material and adapt the information to their learning styles Assist students who have more severe disabilities with basic needs such as eating or personal hygiene Assist young adults with disabilities and/or behavior challenges learn skills necessary for them to find a job or live independently after high school graduationAssist teachers in elementary, middle school, high schools and transitional behavior programsBusiness Employment Specialist 2012State of Oregon, Bend, OR call centerProcessed initial and ongoing unemployment claimsProvided telephone and internet support to new and existing claimants and businesses.

T Mobile, USA, Redmond, OR call centerResolved issues relating to customers’ service plans and features: submitted necessary adjustments and credits, submitted equipment orders, processed requested plan/feature modifications, provided basic equipment technical support, connected customers with special issues or requests with specialists in other departments Provided service plan reviews and consultation servicesProvided direct support for new trainees in conjunction with the training department and established employees involved in ongoing operationsProvided onsite field support in the opening of a third party affiliate call center in Oklahoma

Responsible for providing phone based customer service for Sotheby’s, UK catalogue sales worldwide.Processed catalogue orders for scheduled auctionsAnswered prospective bidder’s phone, mail and email inquiriesConducted customer satisfaction surveys.Responsible for conducting customer telephone interviews for major corporate clients.Consistently exceeded company’s individual performance standards Involved in live testing and revising new survey scripts Coaching and mentoring of new associates in Outbound Call Center

Sebastopol, Ca

Management/Oversight Staff and Client job skills training program responsibilities:Case Manager-individual program development, vocational counseling, Client/Trainee advocacyOversight of new Trainee enrollment and monitoring of continued program eligibility and progress Coordinator-agency’s Accident Prevention Plan, Disaster Preparedness Program, and Safety Program Management of agency Staff and Trainee’s Health Insurance and Worker’s Compensation Benefit plansAssisted CEO in managing agency’s computer network

Sonoma County, Ca

Case Management/Individual services development for adults with developmental disabilitiesIndependent Living Skills instruction including families with disabled minor childrenSupervision and training of personal attendants and assistants Comprehensive skills assessments and service consultations

Responsible for financial administrative services including: Call center Customer Service Specialist for annuities and life insurance policiesLead Conservation Specialist for annuities and life policies Administrative Coordinator of Corporate Deferred Compensation Life insurance policies Administration of Death Deposit checking accounts for policy and annuity beneficiaries Billing control and cash application of premiums and life insurance policies/annuity depositsTraining of seasonal temporary employees

Responsible for assisting Store Manager in the operation of a high volume retail business through:Supervision/Training of: Department Managers, Management Trainees and Sales AssociatesManagement of store warehouseFinancial/personnel administration including performing staff evaluationsSales/marketing and managing the display of merchandisePayroll management and scheduling of staff

Master Of Divinity, General Church Ministry And Theology

Golden Gate Baptist Theological Seminary Church Ministry/Theology

Bachelor Of Science, Psychology

I had a double major in Psychology and Sociology