Leading salesperson for the Pittsburgh Symphony Orchestra 2022-2023 and the San Francisco Symphony 2023-2024 Subscription SeasonsPromoted to the San Francisco Symphony, which is a much larger campaign. Led the campaign with over $260,000 in sales and donations over a four-month time frameConsistently ranked in the top 10% of producers company wide with a total sales force of over 100 people.

Responsible for working with new and existing customers to provide innovative packaging solutions for businesses interested in increasing brand awareness, visibility, market share and sales. Engaged customers using the Sandler Sales Methodology with great success. Grew account base from zero to approximately $750,000.Leading Sales Revenue Producer for Coordinated Branding Projects and New Product Sales. Grew account base substantially each year and personally accounted for over 42% of 2020 Total New Sales in a Sales Department of six employeesSpearheaded Strategic Sales Initiative by getting BABCOR Packaging established as a "Preferred Vendor" with Major Food Service Broadliners and Global Brands including SYSCO Foods, Reinhardt Foods, PepsiCo and Ritz CarltonBuilt solid account base consisting of restaurants, hotel chains, food trucks, caterers and fast casual restaurant franchises including Dave's Hot Chicken which had 100 locations under contract and was one of the fastest growing restaurant franchises in North America

Top salesperson over three seasons of sales campaigns. The first campaign was in-house as a direct Pittsburgh Symphony Orchestra Senior Sales Representative. The following two seasons were facilitated through SD&A, Inc., to whom the Pittsburgh Symphony Orchestra outsourced its call center sale process.Mastered database management tools for telesales and telefunding applications used in Payment Card Industry compliant environment Produced sales and donation reports required to manage telesales and telefunding campaigns using reporting tools and MS-ExcelResponsible for contacting symphony patrons to sell classical and pops season subscriptions Excelled in creating customized orders based on patrons musical preferences yielding more complex and higher dollar orders

Contacted high school juniors, seniors and adult job fair attendees to set up campus tours for prospective studentsMade recommendations and scheduled student campus visits of programs offeredManaged lists of student prospect contact information in our CRM system

Responsible for selling season subscriptions and group sales over three and a half seasons of sales campaignsSuccessfully prospected and closed new advertising clients, as well as, managing stewardship of existing clients for City Theatre production playbillsResponsible for managing all lead lists for telemarketing campaignsLearned and utilized Tessitura database and development tool for data extraction and lead management.Executed short term telefunding campaigns to assist the Development Department in meeting overall fundraising goals

Worked extensively with the Raiser’s Edge Microsoft SQL Server based product. I was responsible for managing all aspects of our web-based product implementation. I supported approximately 20 users and was responsible for training the users as well. I designed user training manuals, ensuring successful product rollout and implementation.Managed Raiser’s Edge database security for all users. Applied granular security functionality to ensure relevant and appropriate data access for all Development team members.Created data entry standards and procedures for all constituent demographic data, staff gift entry and overall constituent information management. I updated approximately 15,000 records to ensure compliance to standards. Managed the gift deposit and entry processes, including the daily physical deposit and all necessary journal entries. Responsible for processing of daily gift batches and creation and analysis of posting control reports and batch reports. Responsible for all aspects of gift receipt production, as well as, creation and mailing of individualized acknowledgment letters. Ensured all gifts were acknowledged within 72 hours, most within 24 hours.Designed the approach for tracking proposals and associated asks for the 2006-2007 Capital Campaign. In addition, I implemented use of the Raiser’s Edge Event module for managing information pertinent to CLP’s Capital Campaign fundraising and community-oriented events. Developed all reports needed by the CLP Board to support their fundraising efforts.Created financial reports detailing giving by CLP Board Trustees, Foundations and Individuals. I used Raiser's Edge to prepare complex queries to drive CLP Board Trustee, Individual donor, Corporate and Foundation donation reporting and custom reports to support information needs. Managed the marketing and renewal processes for Donor Plus Members. I ensured that all current renewal letters were sent six weeks prior to upcoming renewal dates.

Managed the implementation of all functionality for the Carnegie Museums of Pittsburgh Raiser’s Edge database. The CMP’s Raiser’s Edge database contained almost 300,000 constituent records. I supported 40 users and was responsible for training the users as well. Interfaced with the CMP’s Network Team that supported our WAN and hosted our local Raiser’s Edge server.Managed Raiser’s Edge database security for all users. Applied granular security functionality to ensure relevant and appropriate data access for all Development team members.Developed a solid understanding of the Raiser’s Edge, focused on the following product guides and the associated software modules:Constituent Data Entry GuideProspect Data Entry GuideCampaigns, Funds and Appeals Data Entry GuideQuery and Export GuideImport Guide & TutorialMail GuideReport Basics GuideCreating Custom Crystal Report TutorialGlobal Add, Delete and Change GuideDatabase Administration GuideConfiguration and Security GuideMatchfinder Product GuideResponsible for fulfillment of Raiser’s Edge Data Select Requests made by CMP Development Directors and staff. In addition, I also completed ad-hoc queries to support reporting requirements such as Membership Marketing statistics. This required extensive creation of complex Raiser’s Edge queries.Implemented the process of having constituent telefunding leads without phone numbers or incorrect phone numbers, looked up using an online application. This added an average of 10% to 15% more callable leads per Telemarketing campaign.Responsible for database maintenance of all Carnegie Museum Trustee, Board Member, and Individual Giving Committee Solicitor information. I analyzed our data and created a standard for constituent code hierarchies.Implemented the importing of cultivation event invitee and attendance information directly into Raiser’s Edge, eliminating the need for both the Planned Giving Team and the Donor Circle Team to enter this data by hand.

Top revenue producing representative raising over $75,000 on various tele-fundraising campaigns over a six-month period Contacted lapsed and existing donors to obtain memberships and special campaign revenues Promoted to Technical Services Manager after six months of exemplary performance

Top salesperson on subscription campaigns for Pittsburgh Public Theater and Pittsburgh CLO during the 2004-2005 seasonAccounted for almost 60% of revenue on a twelve-person team for Pittsburgh CLO tele-fundraising during the 2004-2005 season

Implemented Ricoh's eCabinet document imaging system in conjunction with desktop scanning and multi-functional copiersPrimary technical sales support for complete line of Ricoh products including printers, multi-functional copiers, faxes and scannersResponsible for all pre-sales "proof of concept" at existing and potential clients, guaranteeing that product expectations were realizedPlayed integral role in sales calls and product demonstrations addressing both commercial and technical issuesCompleted Ricoh University training in EFI - "Fiery" print controllers for color copiers and printersearning certification as a Color Sales SpecialistImplemented networked sales force automation solution using Symantec's ACT 2000 database, thus enabling the telemarketing staff to have real-time access to each account manager's database and schedule

Managed business development in Western Pennsylvania including industrial computers, operator interface terminals, real-time control system software, machine vision systems and related productsExecuted targeted marketing campaigns by providing presentations and product seminars which yielded sales proposals and closed ordersEffectively managed sales cycles and closed ordersSuccessfully designed Engineering Solutions Seminar series using DVT machine vision products; partnered with systems integration firms which purchased DVT products and conducted training of their personnel

Sales EngineerManaged three-state territory selling industrial automation software to manufacturers, OEM's and systems integratorsDeveloped business relationships spanning from plant floor engineers to executive managementMastered the use of numerous diagnostic-selling techniques to properly qualify prospects and close orders in complex sales scenariosInside Sales SpecialistQualified thousands of trade show and industrial automation magazine leads, as part of strategy for placing Regional Sales Managers in contact with prospects in order to sell our product, or have it built into specifications by an OEM or systems integratorPromoted to Sales Engineer based on success qualifying opportunities for the company's seven Regional Sales ManagersPart of the team responsible for working the company's booth at factory automation trade shows

Developed a 2.5 million dollar sales and marketing plan for the company's system consulting and software development business; this plan targeted large computer system and hardware vendors focused on retail banking delivery systemsTeam leader and primary client contact with Bank of America management for an AT&T Global Information Systems retail branch delivery system, a Unix-based client/server account opening system which was rolled out to over 450 branches in Arizona and HawaiiServiced a 1.2 million dollar account where duties included project scope management, requirements definition, system development and end-user acceptance testingSuccessfully implemented a large retail delivery system for ABM-Amro's Lasalle Talman Bank; directly responsible for all software system changes that ensured Truth in Savings Act compliance

Designed, developed and tested major portions of the system conversion software required to implement an optical storage report distribution system for 110 North American officesPrimary contact with regional management teams for conversion of the firm's front-end business transaction system handling accounts payable, accounts receivable, general ledger and non-partner payrollPrepared and delivered formal product presentations, managed conversion planning and researched technical problemsInstructed new employees in systems fundamentals course using COBOL programming and DB2 SQL relational database products