Account Specialist
Current-Serve as one of the point of contact for renewing customers.-Identifies problems on accounts and follows through to conclusion.-Aggressively upsell existing clients to higher levels of service.-All contact must be made in a polite, effective, and efficient manner, working within the guidelines provided at all times-Maintain extensive knowledge of products and how they serve our customer’s needs, including features, advantages, and benefits, and key examples of usage.- Ensuring our brands is represented in a professional and positive manner.