John Davis, I-Mba Email & Phone Number

QUALITY MANAGEMENT PROFESSIONALA management professional with a strong background in quality review, child services, investigations, training and staff management. Proven ability in case management while creating a positive environment for all clients. An advocate of prevention services for youth who also has excellent problem solving, coaching and team building skills in the field of child intervention services.AREAS OF EXPERTISE  SWOT Analysis Team Building Skills Learning & Development Performance Management  Data Analysis Leadership Child Services/Casework Investigations  Quality Control Communication Skills Staff Management Social ServicesEDUCATION & TRAINING Masters of International Business Administration (2015), Strayer University, Herndon, VA Bachelor of Arts, Psychology, University of Tennessee, Knoxville, TNKEY SKILLS ASSESSMENT QUALITY & COMPLIANCE– Full evaluation of quality and service delivery through data analysis. Utilize special coaching skills and review of performance; to improve training programs. Ensure compliance with state regulating bodies.INVESTIGATIONS – Seasoned investigator of child abuse and neglect. Liaison with clients and the District Attorney’s office and Law Enforcement. Leadership of the special investigations unit.