Database Administrator
• Monitored incoming investor communications from investors regarding account information and managed data requests using internal ticket management system. • Performed updates as requested, verified developments with investors and centralized records for auditing purposes. • Carried out database upkeep projects using Microsoft Access, including data clean up and assisting with a teamwide database migration to FIS Investran. • Supported investor services team with time-sensitive CRS and FATCA form verification during tax season.Note: Work period detailed above does not include time worked during the summer months of 2019 (June 2019 - August 2019)