John Deariso Email & Phone Number

Thomasville Ga.

The primary function of the Regional Sales Supervisor is to develop, maintain and implement well-organized activities and local sales campaigns to maximize customer growth and retention in our ever-increasing competitive market place. Supervise 6-16 sales representatives and insure all sales are installed on a Regional level. Recruit, train, develop and motivate a team of sales representatives into a cohesive unit while increasing of productivity to exceed weekly sales requirements. Work with the local customer service and technical staff to promote and install the sale of newly released products and services. Review and reconcile payroll commissions and time sheets. Monitor budgeted and assesses the tracking of P/L reports. Support the Divisional Sales Manager in developing and implementing an effective customer communication and public relations program within the Region/Division. Plan and coordinate company involvement in Trade Shows and Open Houses. Coordinate and implement sales, marketing and retention programs in competitive markets within the Region. Monitor and provide feedback to Regional/Divisional Marketing Department of activities and strategies being employed by competitors that directly affect our competitive advantage within the Region. In coordination with Commercial Sales employees, help prospect and perform direct sales activities for new residential and commercial opportunities.

Albany Ga.

Under broad supervision planned and managed the installation, maintenance and support (IM&S) of communications services for local, state, and federal government agencies, either statewide or in assigned geographical area. Supervised subordinate technical staff, vendors/contractors, and clerical personnel, and assisted them with difficult employee relations problems. Planned and managed budgets. Coordinated and integrated the efforts of IM&S with the rest of the department. Ascertained purchasing needs and monitored the status of requests. Arranged for the upkeep and maintenance of regional office facilities. Participated in public relations and marketing efforts.

Albanay Ga.

Under broad supervision, I served as assigned customers' central point of contact for all Department of Administrative Services (DOAS) products and services, primarily information technology data/telephony and supply. Created account plans and managed accounts to ensure that customer’s needs were met and to promote the efficient use of resources. I Stayed abreast of legislation, regulations, changes in technology, and other issues impacting customers. Assisted customers in planning their immediate and long-term needs and budget requirements for products and services provided or coordinated by DOAS. I participated in the development of planning documents and proposals. I Worked with DOAS managers, vendors, and others to coordinate the provision of products and services to customers. Ensured prompt service delivery, served as an advocate for the customer, and ensured that customers received needed assistance. Facilitated and led teams and task forces related to a wide variety of customer issues. Participated in customer development activities including public relations and marketing efforts, customer business development, and training/education.

Conduct site surveys and customer premise visits to ensure projects will meet customer needs and to ensure contracted vendors and installers have accurate plans and specifications. Meet with installers and vendors to insure all requirements are being met during the installation phase and conduct completion inspections and documentation. Meets with engineers, architects and contractors to ensure new construction and renovations are both standards compliant and meet customer needs and specifications.I provided scope of work documentation and time and material quotes upon request. I determined the best methods for installing, maintaining, and administering communications systems and equipment. Directs Activities of subordinate technicians engaged in the installation maintenance and support of communications services.

Waycross Ga.

Performs and coordinates the installation, maintenance, moves/adds/changes, and removal of state owned telecommunications terminal equipment. I installed distribution wiring for communications systems. Tests and evaluates complex switching systems to ensure proper working order. Performs trouble isolation to determine and correct any telecommunications related problems. (i.e. local switching, transmission, distribution, wiring etc.) Schedules and implements a proactive preventive maintenance program. I maintained rolling stock on service vehicle as well as maintaining an accurate warehouse inventory. Completed and tracked work orders, repair tickets, and invoices.

Anchorage, Alaska Area

Supervise and give technical direction to staff in order to ensure corrective actions were taken on all reported outages in a timely manner. Schedule and check completion of PMI’s, QC tests, T&A tests, and OJT for new technicians. Coordinate and supervise the installation of new systems, equipment and services. Advise users/customers of equipment, systems, and services available to meet their specific needs and those of the Air Force. Acted as the liaison between Circuit Order Office and local users to resolve any unforeseen problems. Write restoral plans and training orders. Assist and advise local users in the selection, ordering, and installation of new equipment, systems, and services that will meet their needs and Air Force requirements. Aides in the engineering of above to ensure they are in compliance with all regulations and standards. Maintain equipment, system and service records, correspondences, and progress reports for current systems, upgraded systems and any systems awaiting installation. Act as a liaison between customer and installation team. Maintain current status reports on all scheduled and in progress projects. Supervise and assist in the training of airmen in the correct installation of voice data, and special circuits on the base MDF. Directed maintenance on priority and routine outages to ensure restoration of service in a timely manner. Coordinate with outside plant technicians to enable the satisfactory completion of installation and repair tickets. Ensure all records are completed and updated to provide a reliable system of documentation.