Received promotion due to maintaining high file closing ratio for year, exceeding company standard of estimate writing cycle time, and leader of Touch Point results driven by JD Power Customer Satisfaction Study.Experienced claims adjuster who resolves property claims according to company procedures and philosophies with limited supervision.Identified and resolved issues as they arise during investigation. Compiled, analyzed, and evaluates factual information to formulate an opinion on minor to moderate claims losses.Establishes and maintains proper factor reserves and makes recommendations to management for specific reserving. Researches and applies legal terminology, case law, statutes, regulations, and procedures to resolve claim issues.

• Experienced claims adjuster who resolves property claims according to company procedures and philosophies with limited supervision.• Identified and resolved issues as they arise during investigation. • Compiled, analyzed, and evaluates factual information to formulate an opinion on minor to moderate claims losses.• Established and maintained proper factor reserves and makes recommendations to management for specific reserving. • Researched and applies legal terminology, case law, statutes, regulations, and procedures to resolve claim issues

Management of 152 unit-complex and 72 unit complex (remotely with on site Resident Manager.)Responsible for balancing and maintaining rent roll for four properties totaling over $600,000 monthly. Developed and implemented walk in/rent percentage spreadsheet and property analysis for all properties. Utilization and management of several on-line accounts for all properties. Developed ordering procedures and tracking for merchandise. Processed and followed up with all residents concerning maintenance issues Served and outreached to all vendors and contractors.