Providing IT direction for a mortgage lending institution (190+ users in 30 branch offices with remote locations in 27 states across the US). Leading an IT team consisting of an IT manager, database administrator, application programmer and IT support staff. Guiding the design, security, and administration of the company’s IT systems including custom in-house developed applications.• Responsible for all IT functions, systems, projects, processes and procedures.• Implemented an IT management and helpdesk system to address company support issues.• Developed Formal IT budget to track IT expenditures.• Migrating environment to Office 365 after demonstrating cost benefit analysis. • Developed custom Standard Operating Procedures (SOP), Work Instructions, Business Continuation Plan (BCP) and Disaster Recovery Plan (DRP) including test plans.• Administration and development of the companies Ellie MaeEncompass Loan Origination System.• Planned the migration and conversion of an in-house developed application to a deployable multi-client cloud platform application via Amazon Web Services. Technical Expertise:Server and Cloud Administration: Microsoft Active Directory and Administrative Tools, Azure Active Directory, Azure 2 Factor, Microsoft Flow, Microsoft Exchange and Microsoft Office 365 Hosted Exchange, Microsoft Dynamics GP ERP, Microsoft SQL Server, Microsoft SharePoint, Amazon AWS EC2 Cloud Service, Amazon WorkSpace, VMWare, Hyper V Server 2012R2, Windows Software Update Services, APC PowerChute, Crystal Reports, Adobe Acrobat, Encompass 360, Polycom RingCentral.Operating Systems: Windows 2008/2012/2016 R2 Server, Windows 7/8/10, Ubuntu, Apple Mac OS/X, Linux, Kali Linux, UnixServer/Workstation Hardware: HP, Dell, Apple, IBM, Lenovo, Acer, ToshibaSecurity/Networking Devices: Cisco Catalyst Switches and Routers, Cisco Meraki, Cisco PIX/ASA with IDS/IPSMobile Phones/Devices: Apple IOS, Google AndroidGLBA, PCI, GxP and 21 CFR Part 11 compliance

Provided Virtual Chief Information Officer services to multiple clients.- Developing websites and mobile enabled applications.- Providing IT Direction and best practice support for clients.- Remotely supporting IT infrastructure and systems.- IT Auditing and IT business process evaluation.

Provided the technology vision and leadership for a large, functional service provider in a fast paced corporate environment (150+ users in multiple offices with remote locations across US, Europe, and India). Led an IT team consisting of network managers, database administrators, system administrators, programmers, and support engineers across multiple locations and countries. Directed the design, security, and administration of the company’s wide area, local area and client sponsor VPN networks.• Integral to the company success of nearly 25% yearly revenue growth for 10 consecutive years.• Developed IT technology roadmap for startup company and system development plans including integrated IT budgets and business goals.• Organically grew company from 25 to 150 associates in 10 years.• Responsible for all IT functions, systems, projects, processes and procedures.• Effectively evaluated, tested, and introduced systems which reduced yearly IT spend, improved business flow and improved employee operational performance such as employee project time tracking, virtualization, clinical trial management system (CTMS), scanning and indexing, ERP, finance, CRM, IT management, security management, and telephony systems.• Technical advisor and IT relationship manager at sales meetings and conferences. • Company IT lead for FDA/Sponsor Audits, Data Security Audits, Software/Hardware Validations, Vendor Selection, Change Management, and Training.• Acted as the primary IT contact for interfacing with new client/sponsor IT representatives. • Responsible for physical security and managed security infrastructure for all locations.• Carried out yearly information security risk assessments for company. • Developed Business Continuation Plan (BCP), Standard Operating Procedures (SOP’s) and Work Instruction’s for all IT systems including yearly review process.• Developed two offshore locations in Armenia and India.

Provided the technology vision and leadership for a staffing and recruiting company that provided candidates for Accounting & Book keeping, Purchasing, Sales & Marketing, Customer Service, Administrative/Clerical/Data Entry, Human Resources and Legal Assistants. Directed the design, security, and administration of the company’s wide area, local area and client sponsor VPN networks. Advanced Business Staffing, LLC staffs qualified candidates in support roles through mid-management positions in Direct Hire, Temp/Contract, “Payrolled” employees, and Temp-to-Hire capacities.

• Managed technical resources for a large, functional service provider in a fast paced corporate environment (100+ users in multiple offices with remote locations across US).• Managed 30+ Windows servers – NT4, 2000 (Installs, Updates and Repairs).• Managed Microsoft Active Directory Domain Infrastructure (Group Policy, DNS, DHCP, WINS, IIS).• Maintained and administered Microsoft Exchange 5.5 Servers, Merlin PBX Telephone/Voicemail Systems, and Symantec Backup Exec servers.• Responsible for recommending, evaluating and purchasing IT assets.• Responsible for the creation and upkeep of IT documentation and guidelines (SOP’s, IQ’s, and User Manuals).• Performed individual and group technical training sessions.

• Designed and implemented network system solutions for multiple accounts in the Tri-State area. • Designs included network infrastructure, enterprise systems, server design, data center design, e-commerce, load balancing, and system support. • Supported Sales group and clients with appropriate solutions for business needs.• Performed Y2K and Internet Security audits for clients resulting in numerous remediation projects.• Technical project manager for Connecticut based e-solution clients.

Staffed at Bayer Pharmaceuticals Corporation • Designed and implemented Novell 3.x to IntranetWare 4.11 migration project. • Staffed in network group to assist in design of ATM Backbone. • Team Leader for 20+ desktop technicians staffed as helpdesk support for Bayer. • Piloted and implemented Novell Application Launcher resulting in a campus wide desktop refresh project. • Provided server support for production Novell and Microsoft server structure. • Designed, implemented and supported Windows NT and Novell Y2K test servers. • Provided support for testing Y2K applications utilizing Novell and Windows NT. • Remediated all Novell and Microsoft Windows NT 4.0 servers for Y2K related issues.

• Maintained a multiple segment local/wide area network. • Performed multiple NetWare 3.x to 4.x migrations/conversions. • Provided 7x24 coverage for LAN/WAN resources. • Trained new communication technicians in Novell/Cisco networking. • Implemented two remote sites including network infrastructure and servers. • Supported two local and eight remote sites. • Provided second level support for user communications issues, including PC repair, HP printer repairs, network wiring, and wiring management. • Monitored and tested network applications via Network General Sniffer.