John Derasmo Email & Phone Number

Alameda, California

• Interim General Manager for Woodland Park Apartments, an 1800+ unit community in East Palo Alto, and “the most challenging and unique property in Equity’s Northern California Portfolio” according to Regional Vice President. Responsible for a staff of 32 employees. Handled day to day operations including staff hiring and training, rent control, and Section 8. Supervised Sales Staff and increased occupancy by 2%, holding it over 98% occupied to date, while working with Pricing Analyst to maximize rental rates. Oversaw Maintenance Staff and worked with Service Director to close 200+ work order backlog, and handle customer complaint resolution. Supervised Accounting Team to increase collection revenue. Hired two new members of the Customer Service Staff and responsible for primary training of both new teammates, while bringing a new vision of the customer relationship to the team. Brought stabilization to a property in disarray after recent staffing turnover. • Community Manager at Northpark Apartments a 500+ unit community for two weeks while Manager was on leave.

Creekside Apartments

● Responsible for day to day operations of a 192 unit property in the ultra-competitive San Mateo market● Manage three full-time staff employees including a Maintenance Manager and leasing consultant as well as various independent contractors.● Leader in sales for team property goals in the high pressure and highly competitive peninsula leasing environment.● Collaborate on pricing decisions and provide insight into trends of the marketplace on pricing in bi-weekly pricing conference calls with Equity’s Chicago pricing analyst. ● Acquisition team member for two new company acquisitions: The Arches Apartments in Sunnyvale, and 55 West 5th Apartments in San Mateo.● Transition team member for integrating the largest single rental property acquisition in company history, Archstone Apartments. ● Primary trainer and point of contact for the Archstone San Mateo integration into the Equity portfolio.● Supervise multiple property projects including multi-million dollar interior rehabilitation of the apartment units, and an $18,000 landscape renovation.● Increased rental income for property for a total of 19% rental growth over two years. ● Revised strategy regarding corporate and short­term rentals in 2013, resulting in decreased rental volatility and 12% YTD Q1 growth in 2014. ● Modified apartment amenity charges to increase yearly income by $5760.

Arbor Terrace

● Responsible for day-to-day operations of a 175 unit property● Managed three full-time staff employees, as well as various independent contractors.● Collaborate on pricing decisions and provide insight into trends of the marketplace on pricing in bi-weekly pricing conference calls with Equity’s Chicago pricing analyst.

● Received “Top Shop” award for customer service skills, customer relations proficiency, effective sales strategy, and community knowledge. ● Won five monthly office “Smiley” awards for excellence in Customer Service. ● Responsible for leasing vacant apartment homes and releasing occupied apartment homes● Managed maintenance request intake and resident satisfaction follow-up upon resolution.● Addressed and resolved customer complaints in addition to building rapport with customers to ensure that their experience with Avalon was in keeping with company mission to be, ‘time well spent.’

Education record

Education record