John Devroy

John Devroy Email and Phone Number

Business Analysis Consultant at UnitedHealth Group @ UnitedHealth Group
united states
John Devroy's Location
Green Bay, Wisconsin, United States, United States
John Devroy's Contact Details
About John Devroy

John Devroy is a Business Analysis Consultant at UnitedHealth Group at UnitedHealth Group. He possess expertise in customer service, training, business analysis, microsoft office, leadership and 15 more skills.

John Devroy's Current Company Details
UnitedHealth Group

Unitedhealth Group

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Business Analysis Consultant at UnitedHealth Group
united states
Employees:
108749
John Devroy Work Experience Details
  • Unitedhealth Group
    Senior Business Analysis Consultant
    Unitedhealth Group Jun 2018 - Present
  • Unitedhealth Group
    Sr. Business Analyst
    Unitedhealth Group Jun 2016 - Jun 2018
  • Unitedhealth Group
    User Acceptance Testing Analyst
    Unitedhealth Group Jul 2011 - Jun 2016
  • Unitedhealth Group
    Service Account Manager
    Unitedhealth Group Aug 2008 - Jul 2011
    Recommend additional products to help meet the customers healthcare needsReport usage and trending information related to products purchasedExplain benefits of products offered by UHG to customersInteract with internal departments and external vendors to resolve complex problems quicklyTake ownership of issue resolutionCreate system guides to walk team members through complex processesPilot user on multiple projects and software systemsAssist with process mapping call flowsEstablished and maintained health relationships with my clientsTrained efficiency classes to facilitate an 8% decrease in AHT vs. untrained reps
  • Unitedhealth Group
    Health Advisor
    Unitedhealth Group Jun 2006 - Aug 2008
  • Ameriprise Financial Services, Inc.
    Customer Service Representative
    Ameriprise Financial Services, Inc. Nov 2004 - Apr 2006
    Assisted with special projects on a regular basisActed as a team leader for project completionAssisted in the workforce department on a regular basis
  • Blockbuster
    Representative
    Blockbuster 2005 - 2006
  • Apac Customer Services
    Customer Service Representative
    Apac Customer Services Mar 2004 - Nov 2004
    Assisted customers with Internet travel purchasesAssisted other CSR's with questions as a "help desk" line
  • Applebee'S
    Server
    Applebee'S 2000 - 2004

John Devroy Skills

Customer Service Training Business Analysis Microsoft Office Leadership Microsoft Excel Troubleshooting Timely Decision Making Microsoft Word Analysis Technical Support Windows Strategic Planning Six Sigma Yellow Belt User Acceptance Testing Artifact Analysis Uat Coordination Onboarding Applicant Tracking Systems

John Devroy Education Details

Frequently Asked Questions about John Devroy

What company does John Devroy work for?

John Devroy works for Unitedhealth Group

What is John Devroy's role at the current company?

John Devroy's current role is Business Analysis Consultant at UnitedHealth Group.

What is John Devroy's email address?

John Devroy's email address is jo****@****ail.com

What is John Devroy's direct phone number?

John Devroy's direct phone number is (866) 414*****

What schools did John Devroy attend?

John Devroy attended Florida Institute Of Technology.

What are some of John Devroy's interests?

John Devroy has interest in Education.

What skills is John Devroy known for?

John Devroy has skills like Customer Service, Training, Business Analysis, Microsoft Office, Leadership, Microsoft Excel, Troubleshooting, Timely Decision Making, Microsoft Word, Analysis, Technical Support, Windows.

Who are John Devroy's colleagues?

John Devroy's colleagues are Kimberly Ellis, Manipal Singh, Tamara Holt, Walter Stolarzyk, M Dure Ahmad, John Hess, Vivek Pandey.

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