IT Professional with over several years of experience in cloud technologies. Proficient knowledge in various technologies from Microsoft Office to Azure and other Public Cloud stacks. Experience in all areas of the support lifecycle, including incident/problem management, security, change and deployment management. Adept at identifying and resolving complex issues by researching best solutions. Ability to perform under pressure and meet deadlines without compromising quality or client service level agreements; comfortable working with a diverse group of individuals across multiple levels of an organization; adept at learning new technologies and applying them appropriately.