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Management consultant with extensive experience in business travel operations, new technology, project management and development of new customer care processes and programmes. Formerly Director Of Operations with a large multi national company. Skilled in Negotiation, Business Travel, Leisure Travel, Customer Service, and Hotel programme Management. Qualifications include Deutsch Als Fremd Sprache Zertifikat from the Goethe Institut.
Reichert Associates Ltd.
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Leadership And Customer Care Management Consultancy. Change Management.Reichert Associates Ltd. Jan 2018 - PresentExtensive experience in change management. Practical implementation of new technology Passionate about customer care, staff development and embracing increased opportunities provided by new technology.Enthusiastic in working with organisations to help them achieve their business objectives, seize new opportunities, develop customer care programmes and improve their agility for an ever-changing industry.Extensive international experience in the business travel industry, working with teams in all areas of the business and from all levels of management including board level. Over 25 years experience in change management, delivering major projects on time and within budget. Including ground breaking developments in implementing new processes and technology.Over 40 years experience in developing staff at all levels and the successful development of and implementation of new technology.Outstanding long-term, relationships with international partners and able to facilitate introductions and exchange and development programmes
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Director Of OperationsClarity Nov 2016 - Dec 2017East KilbrideBoard member, reporting directly to the CEOResponsible for operational offline network Business Travel of ClarityResponsible for ClarityTwentyFour out of hours service Responsible for Conference and Events Division.Responsible for several specialist areas such as Clarity Concierge, Clarity Hub.Created customer care GEM programmeResponsible for Future Leader training programme and Future Manager training programme and the Clarity Academy.Responsible for maintaining operational and customer management relationship with key Radius and other international bi-lateral partners.Responsible for the project and team for the development of award winning ClarityOne desk top system and online version. Working closely with our development partners to shape content and functionality.
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Director Of OperationsPortman Travel Limited Nov 2014 - Nov 2016Chertsey -
Head Of OperationsPortman Travel Limited Jan 2004 - Nov 2014Chertsey And East Kilbride
John Dick Skills
John Dick Education Details
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Goethe InstitutGerman -
Reid Kerr CollegeTraining
Frequently Asked Questions about John Dick
What company does John Dick work for?
John Dick works for Reichert Associates Ltd.
What is John Dick's role at the current company?
John Dick's current role is Founder and CEO of REICHERT ASSOCIATES LTD.Leadership and Customer Care Management consultancy..
What is John Dick's email address?
John Dick's email address is jd****@****vel.com
What is John Dick's direct phone number?
John Dick's direct phone number is +4419327*****
What schools did John Dick attend?
John Dick attended Goethe Institut, Reid Kerr College.
What are some of John Dick's interests?
John Dick has interest in Celtic Fc Cinema Germany Books.
What skills is John Dick known for?
John Dick has skills like Travel Management, Negotiation, Business Travel, Training, Leadership, New Business Development, Airlines, Customer Service, Hotels, Hospitality, Leisure Travel, Revenue Analysis.
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John Dick 🚢
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